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Cross-functional management

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  • Collaboration Is Risky. Now, Get on with It.

    Organizational Development Digital Article
    • Whitney Johnson
    This post is part of the HBR Insight Center Making Collaboration Work. Last week I arrived home from work to see my 8th grade son toiling away on a science...
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    • June 07, 2011
  • Six Common Misperceptions about Teamwork

    Leadership & Managing People Digital Article
    • J Richard Hackman
    Teamwork and collaboration are critical to mission achievement in any organization that has to respond quickly to changing circumstances. My research...
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    • June 07, 2011
  • How to Pick a Good Fight

    Organizational Development Magazine Article
    • Saj-Nicole A. Joni
    • Damon Beyer
    Peace and harmony are overrated. Though conflict-free teamwork is often held up as the be-all and end-all of organizational life, it actually can be the...
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    • December 01, 2009
  • When Senior Managers Won't Collaborate

    Strategy & Execution Magazine Article
    • Heidi K. Gardner
    For professional services firms, the only way to address clients' most complex issues is for specialists to work together across the boundaries of their...
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    • From the March 2015 Issue
  • The First Two Steps Toward Breaking Down Silos in Your Organization

    Cross-functional management Digital Article
    • Vijay Govindarajan
    Editor’s Note: This post was written with Mark Sebell and Jay Terwilliger, managing partners of Boston-based Creative Realities, Inc. When we ask executives, What is the number one innovation killer at your company?, one of the first words we always hear, always, is “silos!” Recently, one executive even muttered, “fortresses.” Business silos, just like agricultural […]
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    • August 09, 2011
  • Eight Ways to Build Collaborative Teams

    Leadership & Managing People Magazine Article
    • Lynda Gratton
    • Tamara J. Erickson
    Executing complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse,...
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    • From the November 2007 Issue
  • How Apple Is Organized for Innovation

    Organizational Development Magazine Article
    • Joel M. Podolny
    • Morten T. Hansen
    When Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each...
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    • From the November–December 2020 Issue
  • Smart Rules: Six Ways to Get People to Solve Problems Without You

    Organizational Development Magazine Article
    • Yves Morieux
    As the world has become more complex, companies have steadily increased their performance requirements: Now they strive to offer low prices and high quality;...
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    • September 01, 2011
  • Why Consistent Growth Is So Challenging

    Management Digital Article
    • Gary P. Pisano
    • Paul Blase
    • Paul Leinwand
    • Dunigan O'Keeffe
    • Karen Harris
    • Austin Kimson
    This issue's Spotlight features three articles examining the crucial question of how to achieve and maintain growth. The first article, "How Fast Should...
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    • March 01, 2024
  • The Team That Wasn't (Commentary for HBR Case Study)

    Organizational Development Magazine Article
    • Suzy Wetlaufer
    • Jon R. Katzenbach
    • J. Richard Hackman
    • Genevieve Segol
    • Paul P. Baard
    • Ed Musselwhite
    • Kathleen Hurson
    • Marjorie Garber
    • Michael Garber
    Eric Holt had one responsibility as FireArt's director of strategy: to put together a team of people from each division and create and implement a comprehensive...
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    • November 01, 1994
  • The Case for a Chief of Staff

    Leadership & Managing People Magazine Article
    • Dan Ciampa
    New CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow...
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    • From the May–June 2020 Issue
  • Want Collaboration? Accept--and Actively Manage--Conflict

    Organizational Development Magazine Article
    • Jeff Weiss
    • Jonathan Hughes
    Companies try all kinds of ways to improve collaboration among different parts of the organization: cross-unit incentive systems, organizational restructuring,...
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    • March 01, 2005
  • Organizing for Manufacturable Design

    Technology & Operations Magazine Article
    • James W. Dean Jr.
    • Gerald I. Susman
    Managers who commit their companies to designing more manufacturable products encounter the problem of how to organize their professional staff. How should...
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    • From the January–February 1989 Issue
  • How to Integrate Work and Deepen Expertise

    Organizational Development Magazine Article
    • Dorothy Leonard-Barton
    • H. Kent Bowen
    • Kim B. Clark
    • Charles A. Holloway
    • Steven C. Wheelwright
    To be a leader in global manufacturing in the 1990s, a company must excel in two seemingly contradictory ways. First, it must constantly build and refresh...
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    • From the September–October 1994 Issue
  • Jack Welch's Approach to Breaking Down Silos Still Works

    Leadership & Managing People Digital Article
    • Ron Ashkenas
    "Work-Outs" have only become more useful.
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    • September 09, 2015
  • Why B2B Companies Struggle with Collaborative Innovation

    Innovation & Leadership Digital Article
    • Alessandro Di Fiore
    • Jonas Vetter
    Knowing what the traps are can help you avoid them.
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    • March 16, 2016
  • Develop Your Company's Cross-Functional Capabilities

    Leadership & Managing People Digital Article
    • Paul Leinwand
    • Cesare Mainardi
    • Art Kleiner
    What's unique to your company?
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    • February 02, 2016
  • What the Best Leadership Teams Do Right

    Leadership & Managing People Digital Article
    • Ron Carucci
    • Mindy Millward
    • Eric Hansen
    And where many others go wrong.
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    • October 22, 2024
  • The Dirty Little Secret of Project Management

    Leadership & Managing People Digital Article
    • Joe Knight
    Most of the time, the schedule is a joke.
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    • March 11, 2013
  • Collaborate Across Teams, Silos, and Even Companies

    Leadership & Managing People Digital Article
    • Rebecca Newton
    It takes more than goodwill.
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    • July 25, 2014
  • What the Best Leadership Teams Do Right

    Leadership development Digital Article
    • Ron Carucci
    • Mindy Millward
    • Eric Hansen
    And where many others go wrong.
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    • October 22, 2024
  • Build Better Teams

    Management Digital Article
    • Angus Dawson
    • Katy George
    • Thomas Keil
    • Marianna Zangrillo
    • Gregory LeStage
    • Sara Nilsson DeHanas
    • Pete Gerend
    • Tom Brady
    • Nitin Nohria
    This issue's Spotlight consists of four articles on leading teams. The first, "New Rules for Teamwork," by McKinsey's Angus Dawson and Katy George, introduces...
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    • September 01, 2024
  • Why Employees Who Work Across Silos Get Burned Out

    Collaboration and teams Digital Article
    • Eric Quintane
    • Sunny Lee
    • Jung Won Lee
    • Camila Umaña Ruiz
    • Martin Kilduff
    And how companies can better support these important cross-functional workers.
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    • May 13, 2024
  • Create a System to Grow Consistently

    Growth strategy Spotlight
    • Paul Blase
    • Paul Leinwand
    Five elements can move you beyond episodic success.
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    • From the March–April 2024 Issue
  • Why Consistent Growth Is So Challenging

    Management Digital Article
    • Gary P. Pisano
    • Paul Blase
    • Paul Leinwand
    • Dunigan O'Keeffe
    • Karen Harris
    • Austin Kimson
    This issue's Spotlight features three articles examining the crucial question of how to achieve and maintain growth. The first article, "How Fast Should...
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    • March 01, 2024
  • How to Lead Across a Siloed Organization

    Cross-functional management Digital Article
    • Jeff Rosenthal
    • Molly Rosen
    Many leaders learned how to navigate vertical hierarchies — but not how to collaborate with peers who have different agendas, motivations, and priorities.
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    • January 11, 2024
  • How “Perspective Swaps” Can Unlock Organizational Change

    Change management Digital Article
    • Rebecca Hinds
    Stepping into a colleague’s shoes can reveal surprising new ways of thinking.
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    • May 16, 2023
  • Coding Isn’t a Necessary Leadership Skill — But Digital Literacy Is

    Digital transformation Digital Article
    • Sophia Matveeva
    How non-technical leaders can become great collaborators.
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    • July 26, 2022
  • Rebuilding Relationships Across Teams in a Hybrid Workplace

    Collaboration and teams Digital Article
    • Ron Carucci
    Three strategies to help restore the ties that frayed during the pandemic.
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    • November 10, 2021
  • Making Silos Work for Your Organization

    Business management Digital Article
    • Herman Vantrappen
    • Frederic Wirtz
    The answer isn’t to break them down. It’s to build in effective checks and balances.
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    • November 01, 2021
  • Collaboration Overload Is Sinking Productivity

    Collaboration and teams Digital Article
    • Rob Cross
    • Mike Benson
    • Jack Kostal
    • RJ Milnor
    How forward-looking organizations are protecting employees’ time and energy.
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    • September 07, 2021
  • Let Your Top Performers Move Around the Company

    Cross-functional management Digital Article
    • Kevin Oakes
    It’s a critical way to retain talent and upskill your workforce.
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    • August 20, 2021
  • 7 Strategies to Break Down Silos in Big Meetings

    Business communication Digital Article
    • Sabina Nawaz
    Getting people talking is the first step to fostering collaboration between departments.
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    • July 26, 2021
  • Why You Aren't Getting More from Your Marketing AI

    Sales & Marketing Spotlight
    • Eva Ascarza
    • Michael Ross
    • Bruce G.S. Hardie
    Fewer than 40% of companies that invest in AI see gains from it, usually because of one or more of these errors: (1) They don't ask the right question,...
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    • From the July–August 2021 Issue
  • 7 Ways HR Can Build a Fairer, Data-Informed Culture

    Leadership & Managing People Digital Article
    • Heather Whiteman
    There are nearly 200 cognitive biases that can impact our decision-making.
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    • November 11, 2020
  • How Apple Is Organized for Innovation

    Organizational restructuring Magazine Article
    • Joel M. Podolny
    • Morten T. Hansen
    It’s about experts leading experts.
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    • From the November–December 2020 Issue
  • The Case for a Chief of Staff

    Cross-functional management Magazine Article
    • Dan Ciampa
    CEOs need more support than an executive assistant can provide.
    • Save
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    • From the May–June 2020 Issue
  • Use Data to Answer Your Key Business Questions

    Strategy & Execution Digital Article
    • Kevin Troyanos
    Activating your analytics should be a cross-team effort.
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    • February 24, 2020
  • The Truth About Open Offices

    Leadership & Managing People Magazine Article
    • Ethan Bernstein
    • Ben Waber
    It's never been easier for workers to collaborate-or so it seems. Open offices, messaging, and virtual-meeting software in theory make people more visible...
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    • From the November–December 2019 Issue
  • Breaking Down Health Care Silos

    Business communication Digital Article
    • Yvelynne P. Kelly
    • Diane Goodwin
    • Lisa Wichmann
    • Mallika L. Mendu
    Lessons from Brigham and Women’s Hospital.
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    • July 01, 2019
  • Ford vs. GM: The Evolution of Mass Production (B)

    Technology & Operations Case Study
    • Willy Shih
    5.00
    View Details
    This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth...
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    • August 15, 2013
  • Charlotte Beers at Ogilvy & Mather Worldwide (A)

    Leadership & Managing People Case Study
    • Herminia Ibarra
    • Nicole Sackley
    11.95
    View Details
    Examines Beer's actions on assuming leadership of Ogilvy & Mather Worldwide, the world's sixth largest advertising agency, during a period of rapid industry...
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    • January 26, 1995
  • Dongfeng Nissan's Venucia (A)

    Strategy & Execution Case Study
    • Forest L. Reinhardt
    • Mayuka Yamazaki
    • G.A. Donovan
    11.95
    View Details
    The (A) case describes the launch of a new passenger vehicle in China, produced jointly by Nissan of Japan and by Chinese automaker Dongfeng. Early sales...
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    • October 03, 2013
  • General Motors: Smith's Dilemma

    Leadership & Managing People Case Study
    • Nitin Nohria
    • Sandy E. Green
    11.95
    View Details
    ...
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    • August 12, 1993
  • Acton-Burnett, Inc.

    Leadership & Managing People Case Study
    • John J. Gabarro
    11.95
    View Details
    Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the...
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    • August 01, 1975
  • Turnaround at the Veterans Health Administration (A)

    Technology & Operations Case Study
    • Amy C. Edmondson
    • Brian R. Golden
    • Gary J. Young
    11.95
    View Details
    Investigates the challenges that Dr. Kenneth W. Kizer confronted in seeking to create organizational change at the largest integrated health care system...
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    • July 20, 2007
  • Meg Whitman at eBay, Inc. (A)

    Leadership & Managing People Case Study
    • Linda A. Hill
    • Maria T. Farkas
    11.95
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    Meg Whitman takes over as CEO of eBay from the founder. She must figure out how to lead the company through a stage of phenomenal growth without compromising...
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    • November 17, 2000
  • Johannes Linden: Managing the Global Executive Committee

    Organizational Development Case Study
    • Linda A. Hill
    • Mark Rennella
    8.95
    View Details
    Johannes Linden is the Director of the Washer and Dryer division of Fluss, a large Swiss appliance manufacturer. Soon after the company completes its...
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    • August 03, 2012
  • H.E. Butt Grocery Co.: A Leader in ECR Implementation (A) (Abridged)

    Technology & Operations Case Study
    • F. Warren McFarlan
    11.95
    View Details
    Describes the industry context that has resulted in the development of efficient consumer response (ECR) within the grocery industry and its adoption...
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    • August 22, 1995
  • Stamford International Inc.

    Finance & Accounting Case Study
    • David F. Hawkins
    11.95
    View Details
    Management is struggling to meet consensus quarterly earnings-per-share numbers. Discusses a number of accounting decisions. A report indicating internal...
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    • January 10, 2005
  • Whole Foods: Balancing Social Mission and Growth

    Organizational Development Case Study
    • Christopher Marquis
    • Marya Besharov
    • Bobbi Thomason
    11.95
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    In 2009, Whole Foods stands at a crossroads. Their incredible growth over the past 25 years has vaulted them into the ranks of the largest US supermarkets...
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    • August 25, 2009
  • Orit Gadiesh: Pride at Bain & Co. (A)

    Leadership & Managing People Case Study
    • Jay Conger
    • Nancy Rothbard
    11.95
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    Describes the events surrounding Bain & Co.'s financial and organizational struggles between 1988 and 1991. Focuses on the role of Orit Gadiesh, then...
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    • November 02, 1993
  • Novartis (A): Being a Global Leader

    Finance & Accounting Case Study
    • Srikant M. Datar
    • Carin-Isabel Knoop
    11.95
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    For the Novartis leaders, the decision to "use stretch budgets again next year" highlights the tension between candor and empowerment and command-and-control,...
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    • February 12, 1998
  • Ctrip: Scientifically Managing Travel Services

    Leadership & Managing People Case Study
    • David A. Garvin
    • Nancy Hua Dai
    11.95
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    Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding...
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    • January 06, 2012
  • Teaming at Disney Animation

    Organizational Development Case Study
    • Amy C. Edmondson
    • David L. Ager
    • Emily Harburg
    • Natalie Bartlett
    11.95
    View Details
    Jonathan Geibel, Director of Systems at Walt Disney Animation Studios (hereafter referred to as Disney Animation), walked through the workspace occupied...
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    • August 27, 2014
  • Milwaukee (A): Making of a World Water Hub

    Sales & Marketing Case Study
    • Rosabeth Moss Kanter
    • Matthew Bird
    11.95
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    Starting in 2007 Milwaukee leaders from different areas (large established companies, civic organizations, public sector, academia, and entrepreneurs)...
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    • August 20, 2012
  • HgCapital and the Visma Transaction (B-1): Nic Humphries

    Finance & Accounting Case Study
    • Paul A. Gompers
    • Karol Misztal
    • Joris Van Gool
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    • August 30, 2013
  • Erik Peterson (A)

    Organizational Development Case Study
    • John J. Gabarro
    11.95
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    Describes the problems facing a recent MBA graduate in his job as general manager of a mobile cellular company owned by a parent corporation. Raises issues...
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    • November 17, 1993
  • Leading Anadarko

    Leadership & Managing People Case Study
    • Nitin Nohria
    • Krishna G. Palepu
    • David Lane
    11.95
    View Details
    Describes the challenges facing Jim Hackett, the newly appointed CEO of Anadarko Petroleum, an independent oil and gas exploration company. In addition...
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    • July 13, 2005
  • Management Levels at Staples (B): General Manager & District Manager (Abridged (B) & (C))

    Leadership & Managing People Case Study
    • David A. Garvin
    5.00
    View Details
    • Save
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    • September 12, 2013
  • Ford vs. GM: The Evolution of Mass Production (B)

    Technology & Operations Case Study
    • Willy Shih
    5.00
    View Details
    This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth...
    • Save
    • Share
    • August 15, 2013
  • Collaboration Is Risky. Now, Get on with It.

    Organizational Development Digital Article
    • Whitney Johnson
    This post is part of the HBR Insight Center Making Collaboration Work. Last week I arrived home from work to see my 8th grade son toiling away on a science...
    • Save
    • Share
    • Buy Copies
    • June 07, 2011
  • Charlotte Beers at Ogilvy & Mather Worldwide (A)

    Leadership & Managing People Case Study
    • Herminia Ibarra
    • Nicole Sackley
    11.95
    View Details
    Examines Beer's actions on assuming leadership of Ogilvy & Mather Worldwide, the world's sixth largest advertising agency, during a period of rapid industry...
    • Save
    • Share
    • January 26, 1995
  • Dongfeng Nissan's Venucia (A)

    Strategy & Execution Case Study
    • Forest L. Reinhardt
    • Mayuka Yamazaki
    • G.A. Donovan
    11.95
    View Details
    The (A) case describes the launch of a new passenger vehicle in China, produced jointly by Nissan of Japan and by Chinese automaker Dongfeng. Early sales...
    • Save
    • Share
    • October 03, 2013
  • General Motors: Smith's Dilemma

    Leadership & Managing People Case Study
    • Nitin Nohria
    • Sandy E. Green
    11.95
    View Details
    ...
    • Save
    • Share
    • August 12, 1993
  • Acton-Burnett, Inc.

    Leadership & Managing People Case Study
    • John J. Gabarro
    11.95
    View Details
    Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the...
    • Save
    • Share
    • August 01, 1975
  • Turnaround at the Veterans Health Administration (A)

    Technology & Operations Case Study
    • Amy C. Edmondson
    • Brian R. Golden
    • Gary J. Young
    11.95
    View Details
    Investigates the challenges that Dr. Kenneth W. Kizer confronted in seeking to create organizational change at the largest integrated health care system...
    • Save
    • Share
    • July 20, 2007
  • Meg Whitman at eBay, Inc. (A)

    Leadership & Managing People Case Study
    • Linda A. Hill
    • Maria T. Farkas
    11.95
    View Details
    Meg Whitman takes over as CEO of eBay from the founder. She must figure out how to lead the company through a stage of phenomenal growth without compromising...
    • Save
    • Share
    • November 17, 2000
  • Johannes Linden: Managing the Global Executive Committee

    Organizational Development Case Study
    • Linda A. Hill
    • Mark Rennella
    8.95
    View Details
    Johannes Linden is the Director of the Washer and Dryer division of Fluss, a large Swiss appliance manufacturer. Soon after the company completes its...
    • Save
    • Share
    • August 03, 2012
  • H.E. Butt Grocery Co.: A Leader in ECR Implementation (A) (Abridged)

    Technology & Operations Case Study
    • F. Warren McFarlan
    11.95
    View Details
    Describes the industry context that has resulted in the development of efficient consumer response (ECR) within the grocery industry and its adoption...
    • Save
    • Share
    • August 22, 1995

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Harvard Business Publishing: Higher Education Corporate Learning Harvard Business Review Harvard Business School
Copyright ©   Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.