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Management communication

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  • HBR's Picks on Managing Social and Political Issues at Work

    Global Business Big Idea
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    When political and social issues touch business and the workplace, employees and their leaders sometimes struggle to address those issues productively...
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    • February 06, 2024
  • The Two Biggest Communication Blunders During a Reorg

    Business communication Digital Article
    • Stephen Heidari-Robinson
    • Suzanne Heywood
    When and how to tell people what’s happening.
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    • October 20, 2016
  • Making Sure Your Employees Succeed

    Employee performance management Best Practice
    • Amy Gallo
    It’s common knowledge that helping employees set and reach goals is a critical part of every manager’s job. Employees want to see how their work contributes to larger corporate objectives, and setting the right targets makes this connection explicit for them, and for you, as their manager. Goal-setting is particularly important as a mechanism for […]
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    • February 07, 2011
  • A Bad Reputation Costs a Company at Least 10% More Per Hire

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    • Wade Burgess
    Know your employer brand.
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    • March 29, 2016
  • Being a First-Time Manager: Our Favorite Reads

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    • Kelsey Alpaio
    Managing people is hard, and it's not for everyone.
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    • October 29, 2021
  • How to Speak Confidently to Your Team During Chaotic Times

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    • Darcy Eikenberg
    What to say when you don’t have all the information.
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    • August 25, 2023
  • Data Science and the Art of Persuasion

    Strategy & Execution Magazine Article
    • Scott Berinato
    Despite heavy investments to acquire talented data scientists and take advantage of the analytics boom, many companies have been disappointed in the results....
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    • From the January–February 2019 Issue
  • How to Handle an Emotionally Charged Negotiation

    Meeting management Digital Article
    • Greg McKeown
    A tool to help leaders bring hidden issues to the table.
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    • December 15, 2023
  • Corporate Writing Doesn't Have to Sound Like It's Written by Committee

    Communication Digital Article
    • Josh Bernoff
    Clarify your feedback process.
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    • September 15, 2016
  • Creative Meetings Through Power Sharing

    Leadership & Managing People Magazine Article
    • George M. Prince
    Most managerial styles are characterized by an emphasis on the power and the right of the manager to pass judgment on the actions of his or her subordinates....
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    • From the July 1972 Issue
  • Taking the Stress out of Stressful Conversations

    Organizational Development Magazine Article
    • Holly Weeks
    Stressful conversations are unavoidable in life. In business, they can run the gamut from firing a subordinate to, curiously enough, receiving praise....
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    • From the July–August 2001 Issue
  • Strategic Stories: How 3M Is Rewriting Business Planning

    Strategy & Execution Magazine Article
    • Gordon Shaw
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    This article argues that a good strategic plan must be written in a narrative form that tells an exciting, detailed, nuanced story. Virtually all business...
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    • From the May–June 1998 Issue
  • Telling Tales

    Communication Magazine Article
    • Stephen Denning
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    A carefully chosen story can help the leader of an organization translate an abstract concept into a meaningful mandate for employees. The key is to know...
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    • From the May 2004 Issue
  • Use Stories from Customers to Highlight Your Company's Purpose

    Organizational Development Digital Article
    • Erica Keswin
    Here's how Sweetgreen, Lyft, and JetBlue do it.
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    • June 22, 2017
  • Managing Your Team's Emotional Dynamic

    Leadership & Managing People Digital Article
    • Amit Goldenberg
    How leaders can apply the science of emotional regulation to help their teams stay on track.
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    • January 10, 2023
  • I Don't Understand What Anyone Is Saying Anymore

    Communication Digital Article
    • Dan Pallotta
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    • December 05, 2011
  • Managing a Project? Formalize Your Follow-Up Process.

    Project management Digital Article
    • Elizabeth Grace Saunders
    Consistent follow-up is what makes projects run as smoothly, efficiently, and effectively as possible.
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    • October 16, 2023
  • 7 Ways to Make Employees Feel Respected, According to Research

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    • Jack Zenger
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    • June 07, 2023
  • How to Talk with Your Team About the Elephant in the Room

    Communication Digital Article
    • Lisa Zigarmi
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    A five-step process to discuss problems that feel too threatening, too uncomfortable, or too hidden to bring to the surface.
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    • January 24, 2023
  • 5 Signs Your One-on-Ones Aren't Working

    Leadership & Managing People Digital Article
    • Jen Dary
    And how to make the most of your face time with direct reports.
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    • June 03, 2024
  • Six Principles of Successful Persuasion

    Leadership & Managing People Case Study
    • Nitin Nohria
    • Brooke Harrington
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    Describes some of the key principles that managers must follow in order to successfully persuade their organization of their vision for change.
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    • August 24, 1993
  • Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information

    Finance & Accounting Case Study
    • Krishna G. Palepu
    8.95
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    Provides a framework that helps explain these real-world observations about accounting and financial statement analysis. When managers have superior information...
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    • May 10, 1990
  • McGregor's Ltd. Department Store

    Organizational Development Case Study
    • Thomas J.C. Raymond
    • Alison Eadie
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    President has decided to restructure the discount scheme. Every staff member would be affected, good or bad. Information would have to be tailored to...
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    • November 01, 1978
  • Timken Co.

    Organizational Development Case Study
    • Michael Hattersley
    11.95
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    Describes the efforts of the Timken Co., a major international producer of bearings and steel, to develop an effective employee communication program....
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    • August 11, 1986
  • Effective Business Presentations

    Organizational Development Case Study
    • Therese M. Hofmann
    • Deanne F. Womack
    • J. Janelle Shubert
    8.95
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    Effective presentations do not just happen, they are the result of careful planning and practice. The more appropriate to audience, situation, and topic...
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    • July 10, 1990
  • The K-Dow Petrochemicals Joint Venture

    Strategy & Execution Case Study
    • Guhan Subramanian
    • James K. Sebenius
    • Phillip Andrews
    • Rhea Ghosh
    • Charlotte Krontiris
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    In 2007, the Dow Chemical Company and the Kuwait Petroleum Corporation announced plans to launch a multibillion-dollar joint venture. Later known as K-Dow...
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    • September 09, 2011
  • NASA After Challenger: Restoring an Image

    Sales & Marketing Case Study
    • Stephen A. Greyser
    • Norman Klein
    11.95
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    In the days following the loss of the space shuttle Challenger and its crew in January of 1986, NASA officials were unwilling to communicate with the...
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    • August 30, 1990
  • Conflict Management at TKC Consulting

    Leadership & Managing People Case Study
    • V Padhmanabhan
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    This case depicts how executives who are holding power in an organization can create chaos due to interpersonal conflict. Rao and Naik, two senior executives...
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    • March 15, 2011
  • Harvest City: The Intelligent Procurement System Project

    Leadership & Managing People Case Study
    • Lynda M. Applegate
    • Ramiro Montealegre
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    The Harvest City case describes the implementation of a cloud- and IoT-based intelligent procurement system at a new convention complex in the U.S. Midwest....
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    • April 25, 2018
  • Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication

    Leadership & Managing People Case Study
    • Boris Groysberg
    • Michael Slind
    11.95
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    Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating...
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    • April 05, 2011
  • Wikis at Dresdner Kleinwort Wasserstein: (B)

    Technology & Operations Case Study
    • Andrew McAfee
    5.00
    View Details
    An abstract is not available for this product.
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    • January 16, 2006
  • Effective Business Case Collection

    Communication Special Offer
    • Scott Berinato
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    • Amy Gallo
    • Bryan A. Garner
    • Ray Sheen
    165.00
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    Sharpen the key management skills you need to build a persuasive business case. This four-volume digital collection offers concise, practical tips from...
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    • April 26, 2017
  • The Canons of Rhetoric

    Communication Case Study
    • Brian Moriarty
    8.95
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    This technical note is employed in MBA, executive education, and undergraduate courses that cover the art of persuasion. It is used in the core Management...
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    • March 16, 2018
  • Global Talent Management at Novartis

    Global Business Case Study
    • Jordan Siegel
    11.95
    View Details
    This case tackles the topic of global talent management. It can be used to analyze the performance measurement, incentive, and talent development system...
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    • February 20, 2008
  • Principles of Effective Persuasion

    Leadership & Managing People Case Study
    • Herminia Ibarra
    8.95
    View Details
    Summarizes six principles of effective persuasion. A rewritten version of an earlier note.
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    • February 11, 1997
  • Hard Knocks on a Software Company

    Leadership & Managing People Case Study
    • M. M. Monippally
    11.95
    View Details
    This case is about the way Pragati Software Private Limited, a small but profitable software training company set up in Mumbai by an alumnus of Indian...
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    • September 09, 2006
  • InterSoft of Argentina (C)

    Leadership & Managing People Case Study
    • Linda A. Hill
    • Stacy Palestrant
    5.00
    View Details
    Supplements the (A) and (B) cases. Designed to be handed out at the end of class.
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    • September 10, 1996
  • Safeway, Inc.'s Leveraged Buyout (B)

    Finance & Accounting Case Study
    • Karen H. Wruck
    • Steve-Anna Stephens
    5.00
    View Details
    Supplements the (A) case.
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    • June 02, 1994
  • Peer Feedback Assignment

    Communication Case Study
    • Elizabeth A. Powell
    • James R. Rubin
    11.95
    View Details
    The Peer Feedback Assignment is based on the fact that giving feedback is an essential managerial communication skill. The assignment suggests guidelines...
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    • December 12, 2001
  • The Garden Depot

    Leadership & Managing People Case Study
    • Elizabeth M.A. Grasby
    • Karin Koopmans
    11.95
    View Details
    The office manager at the Garden Depot was growing increasingly concerned with the inability of the landscaping manager to handle his workload and subordinates....
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    • January 30, 2008
  • HBR's Picks on Managing Social and Political Issues at Work

    Global Business Big Idea
    • HBR Editors
    When political and social issues touch business and the workplace, employees and their leaders sometimes struggle to address those issues productively...
    • Save
    • Share
    • Buy Copies
    • February 06, 2024
  • Writing Well When Time Is Tight

    Communication Other Article
    • Nick Morgan
    4.50
    View Details
    Putting together a clear, compelling presentation of your ideas is easier than it might seem, even if you're no wordsmith and you're facing down an imminent...
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    • May 01, 2002
  • The Two Biggest Communication Blunders During a Reorg

    Business communication Digital Article
    • Stephen Heidari-Robinson
    • Suzanne Heywood
    When and how to tell people what’s happening.
    • Save
    • Share
    • October 20, 2016
  • Making Sure Your Employees Succeed

    Employee performance management Best Practice
    • Amy Gallo
    It’s common knowledge that helping employees set and reach goals is a critical part of every manager’s job. Employees want to see how their work contributes to larger corporate objectives, and setting the right targets makes this connection explicit for them, and for you, as their manager. Goal-setting is particularly important as a mechanism for […]
    • Save
    • Share
    • February 07, 2011
  • A Bad Reputation Costs a Company at Least 10% More Per Hire

    Leadership & Managing People Digital Article
    • Wade Burgess
    Know your employer brand.
    • Save
    • Share
    • Buy Copies
    • March 29, 2016
  • Being a First-Time Manager: Our Favorite Reads

    Leadership & Managing People Listicle
    • Kelsey Alpaio
    Managing people is hard, and it's not for everyone.
    • Save
    • Share
    • Buy Copies
    • October 29, 2021
  • Six Principles of Successful Persuasion

    Leadership & Managing People Case Study
    • Nitin Nohria
    • Brooke Harrington
    8.95
    View Details
    Describes some of the key principles that managers must follow in order to successfully persuade their organization of their vision for change.
    • Save
    • Share
    • August 24, 1993
  • How to Speak Confidently to Your Team During Chaotic Times

    Leadership and managing people Digital Article
    • Darcy Eikenberg
    What to say when you don’t have all the information.
    • Save
    • Share
    • August 25, 2023
  • Data Science and the Art of Persuasion

    Strategy & Execution Magazine Article
    • Scott Berinato
    Despite heavy investments to acquire talented data scientists and take advantage of the analytics boom, many companies have been disappointed in the results....
    • Save
    • Share
    • Buy Copies
    • From the January–February 2019 Issue
  • Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information

    Finance & Accounting Case Study
    • Krishna G. Palepu
    8.95
    View Details
    Provides a framework that helps explain these real-world observations about accounting and financial statement analysis. When managers have superior information...
    • Save
    • Share
    • May 10, 1990

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Copyright ©   Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.