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HBR's Picks on Managing Social and Political Issues at Work
Global Business Big IdeaWhen political and social issues touch business and the workplace, employees and their leaders sometimes struggle to address those issues productively... -
The Two Biggest Communication Blunders During a Reorg
Business communication Digital ArticleWhen and how to tell people what’s happening. -
Making Sure Your Employees Succeed
Employee performance management Best PracticeIt’s common knowledge that helping employees set and reach goals is a critical part of every manager’s job. Employees want to see how their work contributes to larger corporate objectives, and setting the right targets makes this connection explicit for them, and for you, as their manager. Goal-setting is particularly important as a mechanism for […] -
A Bad Reputation Costs a Company at Least 10% More Per Hire
Leadership & Managing People Digital ArticleKnow your employer brand. -
Being a First-Time Manager: Our Favorite Reads
Leadership & Managing People ListicleManaging people is hard, and it's not for everyone. -
How to Speak Confidently to Your Team During Chaotic Times
Leadership and managing people Digital ArticleWhat to say when you don’t have all the information. -
Data Science and the Art of Persuasion
Strategy & Execution Magazine ArticleDespite heavy investments to acquire talented data scientists and take advantage of the analytics boom, many companies have been disappointed in the results.... -
How to Handle an Emotionally Charged Negotiation
Meeting management Digital ArticleA tool to help leaders bring hidden issues to the table. -
Corporate Writing Doesn't Have to Sound Like It's Written by Committee
Communication Digital ArticleClarify your feedback process. -
Creative Meetings Through Power Sharing
Leadership & Managing People Magazine ArticleMost managerial styles are characterized by an emphasis on the power and the right of the manager to pass judgment on the actions of his or her subordinates.... -
Taking the Stress out of Stressful Conversations
Organizational Development Magazine ArticleStressful conversations are unavoidable in life. In business, they can run the gamut from firing a subordinate to, curiously enough, receiving praise.... -
Strategic Stories: How 3M Is Rewriting Business Planning
Strategy & Execution Magazine ArticleThis article argues that a good strategic plan must be written in a narrative form that tells an exciting, detailed, nuanced story. Virtually all business... -
Telling Tales
Communication Magazine ArticleA carefully chosen story can help the leader of an organization translate an abstract concept into a meaningful mandate for employees. The key is to know... -
Use Stories from Customers to Highlight Your Company's Purpose
Organizational Development Digital ArticleHere's how Sweetgreen, Lyft, and JetBlue do it. -
Managing Your Team's Emotional Dynamic
Leadership & Managing People Digital ArticleHow leaders can apply the science of emotional regulation to help their teams stay on track. -
I Don't Understand What Anyone Is Saying Anymore
Communication Digital ArticleListen to Dan Pallotta explain why we still use jargon, even though we hate it. Download this podcast I'd say that in about half of my business conversations,... -
Managing a Project? Formalize Your Follow-Up Process.
Project management Digital ArticleConsistent follow-up is what makes projects run as smoothly, efficiently, and effectively as possible. -
7 Ways to Make Employees Feel Respected, According to Research
Leadership & Managing People Digital ArticleBased on data collected from more than 4,500 employees. -
How to Talk with Your Team About the Elephant in the Room
Communication Digital ArticleA five-step process to discuss problems that feel too threatening, too uncomfortable, or too hidden to bring to the surface. -
5 Signs Your One-on-Ones Aren't Working
Leadership & Managing People Digital ArticleAnd how to make the most of your face time with direct reports.
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Six Principles of Successful Persuasion
Leadership & Managing People Case Study8.95View Details Describes some of the key principles that managers must follow in order to successfully persuade their organization of their vision for change. -
Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information
Finance & Accounting Case Study8.95View Details Provides a framework that helps explain these real-world observations about accounting and financial statement analysis. When managers have superior information... -
McGregor's Ltd. Department Store
Organizational Development Case Study11.95View Details President has decided to restructure the discount scheme. Every staff member would be affected, good or bad. Information would have to be tailored to... -
Timken Co.
Organizational Development Case Study11.95View Details Describes the efforts of the Timken Co., a major international producer of bearings and steel, to develop an effective employee communication program.... -
Effective Business Presentations
Organizational Development Case Study8.95View Details Effective presentations do not just happen, they are the result of careful planning and practice. The more appropriate to audience, situation, and topic... -
The K-Dow Petrochemicals Joint Venture
Strategy & Execution Case Study11.95View Details In 2007, the Dow Chemical Company and the Kuwait Petroleum Corporation announced plans to launch a multibillion-dollar joint venture. Later known as K-Dow... -
NASA After Challenger: Restoring an Image
Sales & Marketing Case Study11.95View Details In the days following the loss of the space shuttle Challenger and its crew in January of 1986, NASA officials were unwilling to communicate with the... -
Conflict Management at TKC Consulting
Leadership & Managing People Case Study11.95View Details This case depicts how executives who are holding power in an organization can create chaos due to interpersonal conflict. Rao and Naik, two senior executives... -
Harvest City: The Intelligent Procurement System Project
Leadership & Managing People Case Study8.95View Details The Harvest City case describes the implementation of a cloud- and IoT-based intelligent procurement system at a new convention complex in the U.S. Midwest.... -
Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication
Leadership & Managing People Case Study11.95View Details Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating... -
Wikis at Dresdner Kleinwort Wasserstein: (B)
Technology & Operations Case Study5.00View Details An abstract is not available for this product. -
Effective Business Case Collection
Communication Special Offer165.00View Details Sharpen the key management skills you need to build a persuasive business case. This four-volume digital collection offers concise, practical tips from... -
The Canons of Rhetoric
Communication Case Study8.95View Details This technical note is employed in MBA, executive education, and undergraduate courses that cover the art of persuasion. It is used in the core Management... -
Global Talent Management at Novartis
Global Business Case Study11.95View Details This case tackles the topic of global talent management. It can be used to analyze the performance measurement, incentive, and talent development system... -
Principles of Effective Persuasion
Leadership & Managing People Case Study8.95View Details Summarizes six principles of effective persuasion. A rewritten version of an earlier note. -
Hard Knocks on a Software Company
Leadership & Managing People Case Study11.95View Details This case is about the way Pragati Software Private Limited, a small but profitable software training company set up in Mumbai by an alumnus of Indian... -
InterSoft of Argentina (C)
Leadership & Managing People Case Study5.00View Details Supplements the (A) and (B) cases. Designed to be handed out at the end of class. -
Safeway, Inc.'s Leveraged Buyout (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
Peer Feedback Assignment
Communication Case Study11.95View Details The Peer Feedback Assignment is based on the fact that giving feedback is an essential managerial communication skill. The assignment suggests guidelines... -
The Garden Depot
Leadership & Managing People Case Study11.95View Details The office manager at the Garden Depot was growing increasingly concerned with the inability of the landscaping manager to handle his workload and subordinates....
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HBR's Picks on Managing Social and Political Issues at Work
Global Business Big IdeaWhen political and social issues touch business and the workplace, employees and their leaders sometimes struggle to address those issues productively... -
Writing Well When Time Is Tight
Communication Other Article4.50View Details Putting together a clear, compelling presentation of your ideas is easier than it might seem, even if you're no wordsmith and you're facing down an imminent... -
The Two Biggest Communication Blunders During a Reorg
Business communication Digital ArticleWhen and how to tell people what’s happening. -
Making Sure Your Employees Succeed
Employee performance management Best PracticeIt’s common knowledge that helping employees set and reach goals is a critical part of every manager’s job. Employees want to see how their work contributes to larger corporate objectives, and setting the right targets makes this connection explicit for them, and for you, as their manager. Goal-setting is particularly important as a mechanism for […] -
A Bad Reputation Costs a Company at Least 10% More Per Hire
Leadership & Managing People Digital ArticleKnow your employer brand. -
Being a First-Time Manager: Our Favorite Reads
Leadership & Managing People ListicleManaging people is hard, and it's not for everyone. -
Six Principles of Successful Persuasion
Leadership & Managing People Case Study8.95View Details Describes some of the key principles that managers must follow in order to successfully persuade their organization of their vision for change. -
How to Speak Confidently to Your Team During Chaotic Times
Leadership and managing people Digital ArticleWhat to say when you don’t have all the information. -
Data Science and the Art of Persuasion
Strategy & Execution Magazine ArticleDespite heavy investments to acquire talented data scientists and take advantage of the analytics boom, many companies have been disappointed in the results.... -
Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information
Finance & Accounting Case Study8.95View Details Provides a framework that helps explain these real-world observations about accounting and financial statement analysis. When managers have superior information...