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High-Tech Touchpoints Are Changing Customer Experience
Sales & Marketing Digital ArticleAs technology becomes more powerful and affordable, your company is only limited by its imagination. -
AI Is the Future of Cybersecurity, for Better and for Worse
Technology & Operations Digital ArticleIt will become the problem and the solution. -
Managing Technological Change: A Box of Cigars for Brad
Strategy & Execution Magazine ArticleA hypothetical case illustrates managerial problems in a firm that has lost strategic control of technology and its competitive edge by becoming insulated... -
AI Won't Replace Humans - But Humans With AI Will Replace Humans Without AI
Global Business Digital ArticleThe first step business leaders must take is to experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology... -
8 Strategies for Chief Data Officers to Create — and Demonstrate — Value
Analytics and data science Digital ArticleBecause the role is poorly understood, CDOs need to show how they add value to their organizations. -
It's Time to Rethink Job Descriptions for the Digital Era
Strategy & Execution Digital ArticleOur roles have evolved, but job titles and descriptions often feel stuck in the past. -
Are You Ready for the Quantum Computing Revolution?
Technology and analytics Digital ArticleStudies predict it will be a multibillion-dollar industry by the end of the decade. -
Balancing Profit and Purpose with Your Digital Transformation
Strategy & Execution Digital ArticleLessons from the Dutch national lottery. -
How to Navigate the Ambiguity of a Digital Transformation
Digital transformation Digital ArticleLessons from Bugatti, Starbucks, and Moderna. -
On the Horizon: Six Sources of Limitless Energy?
Technology & Operations Magazine ArticleTrying to keep up with the world's insatiable appetite for energy, scientists and entrepreneurs are exploring six innovative concepts: high-altitude wind... -
Implementing New Technology
Technology & Operations Magazine ArticleWhen introducing a new technology to their company, implementation managers must bridge the gap between the designers and the users of the innovation,... -
Inside IKEA's Digital Transformation
Strategy & Execution Digital ArticleA Q&A with Barbara Martin Coppola, IKEA Retail's chief digital officer. -
Genpact CEO Tiger Tyagarajan: AI Is Getting Good, But Still Can’t Replace Human Curiosity
Business and society Digital ArticleIf developed the right way, technology will augment–not replace–human labor. -
4 Principles to Guide Your Digital Transformation
Digital transformation Digital ArticleNumber one: Transformation isn’t the same as innovation. -
Customers as Innovators: A New Way to Create Value (HBR OnPoint Enhanced Edition)
Technology & Operations Magazine ArticleProduct R&D at many companies is a major bottleneck. The difficulty is that fully understanding the needs of just a single customer can be an inexact... -
Has Business Transformation Become Obsolete?
Finance & Accounting Digital ArticleChange is happening too quickly - and too broadly - for transformation to be a one-time special project focused on a single issue. -
Managing the Risks of Generative AI
AI and machine learning Digital ArticleGuidelines for companies as they implement the next generation of AI tools. -
Build Better Management Systems to Put Your Data to Work
Technology and analytics Digital ArticleFive guidelines to help you decide who does what. -
Digital Skills Provide a Development Path for Sub-Saharan Africa
Global Business Digital ArticleThree policies that will support younger workers - and help scale promising economic opportunities. -
A Remedy for the Supplier Onboarding Problem
Digital transformation Digital ArticleHow a blockchain-based platform can streamline the process.
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Management By Driving Around
Digital transformation Digital ArticleHow one executive took on transforming California’s troubled Department of Motor Vehicles — and what he learned. - SPONSOR CONTENT FROM THOMSON REUTERS
Webinar: The Importance of Professional-Grade GenAI in Regulated Sectors
Digital transformation Sponsor ContentSponsor content from Thomson Reuters. - SPONSOR CONTENT FROM THOMSON REUTERS
The Importance of Professional-Grade Generative AI in Regulated Sectors
Digital transformation Sponsor ContentSponsor content from Thomson Reuters. - SPONSOR CONTENT FROM S&P GLOBAL MARKET INTELLIGENCE
Streamline Strategic M&A Decisions with a Market Intelligence Platform
Digital transformation Sponsor ContentSponsor content from S&P Global Market Intelligence. -
How Your Sales Team Can Catch Up on Digital and AI Tools
Sales Digital ArticleThree obstacles to digital adoption — and a playbook for overcoming them. -
Why Companies Should Consolidate Tech Roles in the C-Suite
Technology and analytics Digital ArticleAs C-level tech roles proliferate, many companies are deciding to appoint a single “SuperTech” leader instead. - SPONSORED CONTENT FROM NTT Data
Capitalizing on the Evolution of Emerging Technologies in Latin America
Technology and analytics ResearchPulse Survey Sponsored By NTT Data - SPONSORED CONTENT FROM Workday
Digitally Transforming Finance into a Strategic Business Partner
Digital transformation ResearchPulse Survey Sponsored By Workday -
Is Your Organizational Transformation Veering Off Course?
Organizational transformation Digital ArticleLessons on navigating turning points from surveys of 846 senior leaders and 840 employees involved in transformation programs. - SPONSORED CONTENT FROM Broadcom
Decentralizing Strategic Portfolio Management by Empowering Project Teams to Execute Digital Transformation
Digital transformation ResearchBriefing Paper Sponsored By Broadcom - SPONSOR CONTENT FROM WORKHUMAN
The AI Advantage: Revolutionizing Company Culture for Unmatched Business Success
Digital transformation Sponsor ContentSponsor content from Workhuman. -
The High Cost of Misaligned Business and Analytics Goals
Analytics and data science Digital ArticleFindings from research on more than 300 companies undergoing data and analytics transformations. -
Research: What Companies Don’t Know About How Workers Use AI
AI and machine learning Digital ArticleThree Gallup studies shed light on when and why AI is being used at work — and how employees and customers really feel about it. - SPONSOR CONTENT WEBINAR FROM DATAROBOT
Bringing GenAI into Your Business Today
Digital transformation Sponsor ContentSponsor content webinar from DataRobot. - SPONSORED CONTENT FROM PWC
Digitizing Risk and Compliance: How AI Can Help Manage a Growing Challenge
AI and machine learning ResearchWhite Paper Sponsored By PWC -
Middle Managers Should Drive Your Business Transformation
Change management Digital ArticleShift your approach from top-down to middle-out. - SPONSOR CONTENT FROM WORKDAY & DELOITTE
A Unified Enterprise Performance Management Platform Can Help Your Finance Team Make Real-Time Decisions
Financial performance measurement Sponsor ContentSponsor content from Workday. -
Why Playing It Safe Is the Riskiest Strategic Choice
Strategy Digital Article“Timid transformation” doomed certain retailers. There’s a better approach. - SPONSORED CONTENT FROM PTC
Amplifying Performance with an Asset-Centric Approach to Digital Transformation
Digital transformation ResearchBriefing Paper Sponsored by PTC - SPONSOR CONTENT FROM WIPRO
From Alpha to Adaptive: A New Breed of Leaders is Helping Organizations Navigate an Uncertain World
Leadership and managing people Sponsor ContentSponsor content from Wipro.
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Information Technology and Innovation at Shinsei Bank
Technology & Operations Case Study11.95View Details Shinsei Bank was rebuilt from the ashes of a failed predecessor, and pioneered new levels of customer service in retail banking in Japan. The bank's information... -
2U: Higher Education Rewired
Technology & Operations Case Study11.95View Details In its 2019 Partner Symposium, 2U, an online program management provider (OPM), showcased its new vision: "Career. Curriculum. Continuum. A construct... -
Drinkotec: Changing a company, changing a life (A): Daring to change
Management Case Study11.95View Details Franck-Erik Flegbo and Cyril Le Terrien were already successful executives in a major multinational when they decided that it was time to dream, and to... -
The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI
30.00View Details The pressure to "be digital" has never been greater, but you can meet the challenge. The digital revolution is here, changing how work gets done, how... -
The Internet of Things
Management Case Study8.95View Details The Internet of Things (IoT) can be generally explained as a network of objects that collect data regarding their surroundings and transfer it across... -
Endgame for the Automobile Industry?
Strategy & Execution Case Study11.95View Details The automobile industry has been shaped by several inflection points, each signaling a dramatic shift. Since the turn of the new millennium, it has been... -
Digital Transformation at The Washington Post: Innovating for the Next Generation
Strategy & Execution Case Study11.95View Details The Washington Post (The Post) is one of the world's most respected news-media organizations. After joining The Post as CEO and publisher in 2014, Fred... -
Designing and Managing the Information Age IT Architecture
Technology & Operations Case Study8.95View Details The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries... -
Qualcomm and Intel: Evolving Strategies in the Mobile Chipset Industry in 2014
Technology & Operations Case Study11.95View Details This case discusses the evolving strategies in the mobile chipset industry in 2014, focusing on Qualcomm, the dominant technology company in the mobile... -
The Latest Research: AI
Management Tool49.95View Details From recruiting tools to industrial automation to robotic assistants, new AI technologies are transforming work. Many of these systems promise to improve... -
Data Monetisation: A Story of Dashmote
Management Case Study11.95View Details Founded in 2014, Dashmote was a rapidly growing and globally operating Software as a Service (SaaS) company based on its Artificial Intelligence (AI),... -
Aadhaar: The Digital Multiplier of the Indian Economy
Management Case Study11.95View Details This case study underscores the complex problem-solving using digital transformation and associated change management. The case was set at the beginning... -
Digital Transformation at Tata Steel
Management Case Study11.95View Details T.V. Narendran, CEO of Tata Steel, India's oldest steel manufacturing firm, had taken concrete business and cultural transformation steps to future-ready... -
ScotiaMcLeod Equity Trading: The Quantex Decision
Finance & Accounting Case Study11.95View Details The manager of equity derivatives at ScotiaMcLeod is deciding whether to replace a software system that enables investment dealers to trade electronically... -
C3.ai-Driven to Succeed
Strategy & Execution Case Study11.95View Details CEO Tom Siebel navigates his artificial intelligence (ai) startup through a series of pivots, market expansions, and even an elephant attack to become... -
Brocade: Launching the Multiprotocol Router
Sales & Marketing Case Study11.95View Details Brocade management is preparing for the launch of a new technology for data storage. The multiprotocol router improves on existing technology and has... -
Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap
Leadership & Managing People Case Study11.95View Details This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership... -
Tesla Software on Wheels: Digital Transformation of the Automotive Business Model
Management Case Study11.95View Details Tesla, an extraordinary innovator in the automotive industry and pace-setter for manufacturing electric vehicles (EVs), was founded in 2003 by Martin... -
Cleveland Clinic Abu Dhabi: Leading Through the Fog of the COVID-19 Pandemic
Organizational Development Case Study11.95View Details As COVID-19 began to take lives, destroy healthcare systems, and shut down economies across the globe, Dr. Rakesh Suri, Chief Executive Officer of Cleveland... -
Competing for the Free Newspaper Industry in Spain: Metro vs Que
Strategy & Execution Case Study11.95View Details In the last few years, Metro News has successfully developed a position as one of the most important newspapers in Spain, at the same time enjoying an...
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High-Tech Touchpoints Are Changing Customer Experience
Sales & Marketing Digital ArticleAs technology becomes more powerful and affordable, your company is only limited by its imagination. -
Information Technology and Innovation at Shinsei Bank
Technology & Operations Case Study11.95View Details Shinsei Bank was rebuilt from the ashes of a failed predecessor, and pioneered new levels of customer service in retail banking in Japan. The bank's information... -
2U: Higher Education Rewired
Technology & Operations Case Study11.95View Details In its 2019 Partner Symposium, 2U, an online program management provider (OPM), showcased its new vision: "Career. Curriculum. Continuum. A construct... -
AI Is the Future of Cybersecurity, for Better and for Worse
Technology & Operations Digital ArticleIt will become the problem and the solution. -
Drinkotec: Changing a company, changing a life (A): Daring to change
Management Case Study11.95View Details Franck-Erik Flegbo and Cyril Le Terrien were already successful executives in a major multinational when they decided that it was time to dream, and to... -
How to Navigate Change at Any Career Stage
Careers AudioA conversation with media industry veteran Bonnie Hammer on adapting to industry disruption. -
The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI
30.00View Details The pressure to "be digital" has never been greater, but you can meet the challenge. The digital revolution is here, changing how work gets done, how... -
Managing Technological Change: A Box of Cigars for Brad
Strategy & Execution Magazine ArticleA hypothetical case illustrates managerial problems in a firm that has lost strategic control of technology and its competitive edge by becoming insulated... -
The Internet of Things
Management Case Study8.95View Details The Internet of Things (IoT) can be generally explained as a network of objects that collect data regarding their surroundings and transfer it across... -
Endgame for the Automobile Industry?
Strategy & Execution Case Study11.95View Details The automobile industry has been shaped by several inflection points, each signaling a dramatic shift. Since the turn of the new millennium, it has been...