Technology and analytics

Map the impact on your company's network.

You may not be interested in cyberwarfare, but cyberwarfare is interested in you.

The hidden costs of efficiency.

Here's where to start.

Online advertising is opaque and often funnels money to sites that can damage your brand. Here’s how companies can protect themselves.

The best insights often come from seeing the world through someone else's eyes.

In 1970, Citibank’s services rated poorly when compared with other banks’. In response, management ordered an overhaul of the services area and brought in managers with experience in manufacturing environments to make the services more efficient. That program succeeded in ensuring new processing efficiency and management control; yet it did not go far enough in […]

It depends on your business.

A recent edition of Fortune describes innovations in computer gaming that are likely to be as disruptive to incumbent players like Electronic Arts and Activision as the move toward cloud computing is to providers of shrink-wrapped software. While the incumbents have been engaged in the innovation equivalent of an arms race – ever more powerful […]

Why a dry-cleaning app will never make money.

A company’s software is becoming a critical source of competitive advantage and competitive risk. Yet few managers can agree on the key variables for judging its quality. Here’s a new framework for doing just that.

Many degrees don’t teach students the skills they’ll need in the future.

Now that the experiences of many companies with advanced data processing (DP) systems can be analyzed, fresh and important observations can be made for the guidance of policy-making executives. For one thing, we can see the outlines of both the past and future, with six stages of DP growth standing out. Although no companies have […]

Abuse. And it's not only a problem for Twitter.

Scams and attacks have become more frequent and sophisticated as the crisis unfolds.

The sector is a test case for how new technology will play out.

Lessons from the Colonial Pipeline ransomware attack.

While it may be tempting to just ask for answers, LLMs can assist you at every stage of the decision-making process.

Based on an analysis of 33 cases involving 19 countries.

I've spent the week in Las Vegas at the Consumer Electronics Show (CES), where billion-dollar companies unveil multi-million-dollar products looking for...