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How One Fast-Food Chain Keeps Its Turnover Rates Absurdly Low
Leadership & Managing People Digital ArticleHire for attitude, and train (a lot) for skill. -
Uber Is Finally Realizing HR Isn't Just for Recruiting
Leadership & Managing People Digital ArticleIt's not the only startup to make that mistake. -
The Gap Between What Leaders Want and What Recruiters Deliver
Leadership & Managing People Digital ArticleWhat the best talent scouts do. -
This Pharma Company Stays Innovative by Doing Two Things
Innovation & Entrepreneurship Digital ArticleThey cost almost nothing. -
What Kind of Data Scientist Do You Need?
Leadership & Managing People Digital ArticleIt depends on your business. -
6 Ways to Recruit Superstar Talent to Your New Company
Leadership & Managing People Digital ArticleTell them a compelling story. -
Does Higher Education Still Prepare People for Jobs?
Hiring and recruitment Digital ArticleMany degrees don’t teach students the skills they’ll need in the future. -
You Need a Skills-Based Approach to Hiring and Developing Talent
Leadership & Managing People Digital ArticleThree strategies for managers. -
Large Employers Are Key to Reforming Health Care
Finance & Accounting Digital ArticleHow they can help overcome partisanship and special interests. -
How Employers Can Set Formerly Incarcerated Workers Up for Success
Organizational Development Digital ArticleWhat effective second-chance hiring looks like. -
How to Interview and Assess a Serial Job Hopper
Leadership & Managing People Digital ArticleStart with her oldest position and work your way up. -
Interview Techniques That Get Beyond Canned Responses
Organizational Development Digital ArticleChange your tactics on the fly. -
Cultivating Ex-Employees
Organizational Development Magazine ArticleMost businesses shower attention and rewards on potential recruits and current employees, but they ignore another key human asset: their ex-employees.... -
How GE Trains More Experienced Employees
Leadership & Managing People Digital ArticleDesigning a mid-career talent development program. -
HR Must Make People Analytics More User-Friendly
Technology & Operations Digital ArticleOnly 5% of big-data investments are in human resources. -
Where AI Can - and Can't - Help Talent Management
Organizational Development Digital ArticleA look at the opportunities, risks, and mitigation strategies. -
Do Employees Like What You Have to Offer?
Employee retention Digital ArticleMatt Jastram raised an important question in a post several months ago that I’ve been looking forward to discussing further: “I wonder how to integrate the multiple generations in the workforce with the signature experience of each company? Are companies in an identity crisis trying to strive to make numerous modifications for the up and […] -
Hire Leaders for What They Can Do, Not What They Have Done
Organizational Development Digital ArticleThree questions to ask about each candidate. -
What HR Analysts Can Learn From Basketball
Organizational Development Digital ArticleMichael Lewis has done it again. In an article in last Sunday's NY Times, the Moneyball author applied his considerable writing skill to describing the... -
The Hardest Hire
Succession planning Magazine ArticleWhat could be more difficult than finding a new CEO? Many companies say it’s finding someone who’s willing to sign up for the number two job: COO. The problem often lies with a firm’s uncertainty about whether it’s looking for a “pure” COO or for a successor to the CEO. The board should be clear […]
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Just Because You Want to Lead Doesn’t Mean You Should
Leadership Magazine ArticlePeople overestimate their own abilities. -
How to Conduct Job Interviews When You’ve Never Done It Before
Job interviews Digital ArticleGet the information you need to pick the right candidate. -
Boost Your Team’s Productivity by Hiring Force Multipliers
Talent management Digital ArticleLook for the candidates whose skills and energy encourage everyone around them to perform better. -
Don’t Overlook This Critical Skill When Interviewing Executives
Hiring and recruitment Digital ArticleLeaders spend almost 40% of their time making decisions, but it’s rarely discussed in the hiring process. -
Why Employees Quit
Human resource management SpotlightNew research points to some surprising answers. -
What Companies Get Wrong About the Employee Experience
Management Digital ArticleIn this issue's Spotlight, Ethan Bernstein, Michael Horn, and Bob Moesta, the authors of "Why Employees Quit," delve into a widespread failure to provide... -
Research: Flat Hierarchies Can Discourage Women Applicants
Startups Digital ArticleAn experiment with over 8,000 job seekers found that women often worry these organizations will present them with frustrating challenges. -
Research: Why Inclusive Hiring Must Include Refugees
Hiring and recruitment Digital ArticleSix ways companies of any size can engage this overlooked talent pool. -
When a New Hire Feels Like They Weren’t Your First Choice
Inclusion and belonging Digital ArticleDiscovering that they were the alternate candidate can hurt their performance in the job — but it doesn’t have to. -
Breaking Down Barriers to Belonging for Women of Color in Tech
Inclusion and belonging Digital ArticleResearch sheds light on the top contributors and detractors to belonging — and how companies can address them. -
Research: Resume Gaps Still Matter
Resumes Digital ArticleWhile attitudes about gaps are changing, data shows that they can still be damaging to job applicants. -
How Part-Time Senior Leaders Can Help Your Business
Human resource management Digital ArticleBringing on seasoned leaders in “fractional” roles can help companies gain expertise without the expense and commitment of a full-time hire. -
Build a Corporate Culture That Works
Organizational culture Magazine ArticleStart by thinking about the dilemmas your people will face. -
Firms Led by CEOs from Former U.S. Frontier Areas Are Awarded More Patents
Entrepreneurship Magazine ArticleThe qualities that were needed to succeed on the frontier are the same ones needed to drive corporate innovation. -
Case Study: Are the Right People in the Right Seats?
Change management Magazine ArticleA new CEO considers changes to her top team. -
How to Improve the Hiring Process for Disabled Candidates
Disabilities Digital ArticleIt takes more than lip service to convince disabled job applicants to apply to your company. These research-backed practices can demonstrate that you’re a truly equitable employer. -
Choosing Between a Structured or Conversational Interview
Hiring and recruitment Digital ArticleBoth approaches have pros and cons — and can yield different insights about a candidate. -
How to Make Job Interviews More Accessible
Hiring and recruitment Best PracticeDesigning an inclusive interview process for disabled people and people with different learning styles both widens the talent pool and creates a more equitable workplace. -
Don’t Post That Job Listing Before Taking These 5 Steps
Hiring and recruitment Digital ArticleHow to assess what kind of skills your team really needs going forward. -
What Companies Get Wrong About Skills-Based Hiring
Hiring and recruitment Digital ArticleAnd six practical steps they can take to get it right.
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Apple Computer (B): Managing Morale and Corporate Culture
Organizational Development Case Study5.00View Details Explores how the human resource function at Apple Computer can best support the company's strategy. Analyzes the culture and morale at Apple. Apple has... -
Luckin Coffee (A): Caffeine-fueled Growth?
Innovation & Entrepreneurship Case Study11.95View Details This case describes the founding of Chinese coffee chain Luckin Coffee in 2017 and its path to surpassing Starbucks as the largest coffee chain in China... -
Adam Baxter Co./Local 190: Debrief and Endnotes
Strategy & Execution Case Study5.00View Details Supplements the Adam Baxter series. -
Lisa Thomas at LaMont Engineering
Organizational Development Case Study8.95View Details The case details the challenges faced by Lisa Thomas of LaMont Engineering after the company is acquired by Munday Consultants, Inc. Thomas, who supported... -
Rosenbluth International and Biztravel.com
Technology & Operations Case Study11.95View Details Rosenbluth, the third largest U.S. travel agency, uses the Internet to serve new customers with a high-service strategy. Rosenbluth acquires Biztravel.com... -
Apple Computer (C): The Human Resource Function
Organizational Development Case Study5.00View Details Explores how the human resource (HR) function at Apple Computer can best support the company's strategy. Describes in detail the HR function. The function... -
Rick Drumm (A)
Leadership & Managing People Case Study11.95View Details Rick Drumm (his real name), once a teen-age drumming contest winner, is facing the most promising, but also the most challenging, career transition in... -
HBR's 10 Must Reads on Reinventing HR (with bonus article "People Before Strategy" by Ram Charan, Dominic Barton, and Dennis Carey)
24.95View Details How HR can lead. If you read nothing else on reinventing human resources, read these 10 articles. We've combed through hundreds of Harvard Business Review... -
Executive Remuneration at Reckitt Benckiser plc.
Organizational Development Case Study11.95View Details Reckitt Benckiser plc has developed an executive compensation system. This case outlines the structure of the system, its emphasis on performance-based... -
Ferris Valley Foods Company: Corporate Social Responsibility and Reentry
Leadership & Managing People Case Study11.95View Details Ned Larsen, the CEO of Ferris Valley Foods Company (FVF), located in westernMichigan, was focusing on the issue of hiring ex-felons. He planned to ask... -
SUPERVALU, Inc.: Professional Development Program
Organizational Development Case Study11.95View Details SUPERVALU examines the creation and implementation of a training program for attracting and retaining college graduates for the nation's largest wholesale... -
Jim Sawyer (C)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Donna Klein and Marriott International, Inc. (B)
Leadership & Managing People Case Study5.00View Details Supplements Donna Klein and Marriott International, Inc. (A). -
Case Vignette: The Salesman Saga
Leadership & Managing People Case Study11.95View Details A venture capitalist faces a situation in which a struggling portfolio company has found a promising vice president of sales through a recruitment agency.... -
Johannes Linden: Managing the Global Executive Committee
Organizational Development Case Study8.95View Details Johannes Linden is the Director of the Washer and Dryer division of Fluss, a large Swiss appliance manufacturer. Soon after the company completes its... -
Gap Inc.: Refashioning Performance Management
Organizational Development Case Study11.95View Details In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and... -
Uber at a Crossroads (2017)
Leadership & Managing People Case Study11.95View Details This case describes the history of Uber, its business model-including the ways it differed from that of the traditional taxi industry-and its competition... -
Differences at Work: Alex (A)
Leadership & Managing People Case Study11.95View Details In Differences at Work: Alex (A), HBS Case No. 9-408-011 Alex has been asked an inappropriate question by the interviewer at an interview for his dream... -
Human Resources Practices and the Labour Market in Japan
Leadership & Managing People Case Study11.95View Details Human resource (HR) management practices in Japan are significantly different from those in Europe and North America. A knowledge of the traditional Japanese... -
Cat Is Out of the Bag: KANA and the Layoff Gone Awry (C)
Organizational Development Case Study5.00View Details Supplements the (A) case.
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How One Fast-Food Chain Keeps Its Turnover Rates Absurdly Low
Leadership & Managing People Digital ArticleHire for attitude, and train (a lot) for skill. -
Uber Is Finally Realizing HR Isn't Just for Recruiting
Leadership & Managing People Digital ArticleIt's not the only startup to make that mistake. -
The Gap Between What Leaders Want and What Recruiters Deliver
Leadership & Managing People Digital ArticleWhat the best talent scouts do. -
This Pharma Company Stays Innovative by Doing Two Things
Innovation & Entrepreneurship Digital ArticleThey cost almost nothing. -
What Kind of Data Scientist Do You Need?
Leadership & Managing People Digital ArticleIt depends on your business. -
6 Ways to Recruit Superstar Talent to Your New Company
Leadership & Managing People Digital ArticleTell them a compelling story. -
Does Higher Education Still Prepare People for Jobs?
Hiring and recruitment Digital ArticleMany degrees don’t teach students the skills they’ll need in the future. -
You Need a Skills-Based Approach to Hiring and Developing Talent
Leadership & Managing People Digital ArticleThree strategies for managers. -
Large Employers Are Key to Reforming Health Care
Finance & Accounting Digital ArticleHow they can help overcome partisanship and special interests. -
How Employers Can Set Formerly Incarcerated Workers Up for Success
Organizational Development Digital ArticleWhat effective second-chance hiring looks like.