Analytics and data science

As a typical investor in India, you sought to attain reasonable growth in her capital with adequate diversification and low volatility in returns. It...

The case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational...

Supplements the (A) case.

The pressure to "be digital" has never been greater, but you can meet the challenge. The digital revolution is here, changing how work gets done, how...

In 2017, Dr. Gordon Morewood, chair of anesthesiology at Temple University Health System (Temple Health) in Philadelphia, Pennsylvania, faced a rapidly...

This case, which has been taught successfully in a Darden online class, allows for an introductory application of the Tableau analytics platform. In 2012,...

Worldwide Equipment Ltd. is one of the world's largest manufacturers of heating, ventilating, and air-conditioning equipment. The Beijing regional sales...

The Internet of Things (IoT) can be generally explained as a network of objects that collect data regarding their surroundings and transfer it across...

Founded in 2015 by Dan Gilbert, Josh Luber, and Greg Schwartz, StockX was an online platform where users could buy and sell unworn luxury and limited-edition...

A year of HBR's essential thinking on tech--all in one place. Generative AI, Web3, neurotech, reusable rockets to power the space economy--new technologies...

The Paul Revere Insurance Co. lost its number one position in disability insurance, its main product, and formulated a strategy to regain the lead through...

Describes the industry context that has resulted in the development of efficient consumer response (ECR) within the grocery industry and its adoption...

Founded in 2014, Dashmote was a rapidly growing and globally operating Software as a Service (SaaS) company based on its Artificial Intelligence (AI),...

A division questions whether to retain, modify, or abandon its cost of quality system now that more direct measures of quality have been adopted. Discusses...

The next generation of AI is here--use it to lead your business forward. If you read nothing else on artificial intelligence and machine learning, read...

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial...

This tool can be used to design, or test the design, of any job in any organization. The module introduces four concepts: span of control, span of accountability,...

Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding...

Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and Marketing. This case series...

Map the impact on your company's network.

As a typical investor in India, you sought to attain reasonable growth in her capital with adequate diversification and low volatility in returns. It...

The hidden costs of efficiency.

The best insights often come from seeing the world through someone else's eyes.

It depends on your business.

Many degrees don’t teach students the skills they’ll need in the future.

Now that the experiences of many companies with advanced data processing (DP) systems can be analyzed, fresh and important observations can be made for the guidance of policy-making executives. For one thing, we can see the outlines of both the past and future, with six stages of DP growth standing out. Although no companies have […]

Avi Goldfarb, a professor at the University of Toronto’s Rotman School of Management, explains the economics of machine learning, a branch of artificial intelligence that makes predictions. He says as prediction gets cheaper and better, machines are going to be doing more of it. That means businesses — and individual workers — need to figure out how to take advantage of the technology to stay competitive. Goldfarb is the coauthor of the book “Prediction Machines: The Simple Economics of Artificial Intelligence.”

Lessons from the Colonial Pipeline ransomware attack.

It's central to self-improvement.