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Employee Surveillance: A Manager’s Dilemma
Managing people Digital ArticleDismayed by the State Department employees who peeked at Senator Barack Obama’s, Senator Hillary Clinton’s and John McCain’s passport files? Shocked by the nineteen employees, including physicians, who furtively glanced at Britney Spears’ medical files? Don’t be. Snooping isn’t rare. When I worked for CSO, a magazine devoted to executive-level security professionals, I heard countless […] -
The Reason Twitter's Losing Active Users
Communication Digital ArticleAbuse. And it's not only a problem for Twitter. -
HBR's Picks on Managing Social and Political Issues at Work
Global Business Big IdeaWhen political and social issues touch business and the workplace, employees and their leaders sometimes struggle to address those issues productively... -
Why is Public Financial Information Kept Private from Employees?
Finance and investing Digital ArticleEveryone in business should understand how financial success is measured and how they, individually, make an impact. A Fortune 100 company we work with held a two-day class recently to teach various mid-level managers the foundational elements of finance. The class focused on how to read financial statements and then, using their own public GAAP […] -
How Being Filmed Changes Employee Behavior
Leadership & Managing People Digital ArticlePolice departments aren't the only ones considering it. -
Case Study: Culture Clash in the Boardroom
Business ethics Digital ArticleEditors’ Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. If you’d like your comment to be considered for publication, please be sure to include your full name, company or university affiliation and email address. The room was already packed when Liu […] -
Bring Agile to the Whole Organization
Organizational Development Digital ArticleYour tech team can't be truly agile if HR, finance, and management aren't. -
Research: Organizations That Move Fast Really Do Break Things
Business ethics Digital ArticlePrioritizing action over consideration often leads to unethical behavior. -
Thinking Through the Ethics of New Tech…Before There’s a Problem
Business ethics Digital ArticleHistorically, it’s been a matter of trial and error. There’s a better way. -
The Problem with Capitalism? Capitalists.
Business education Digital ArticleTwo years after the financial crisis began, the business community and the broader public are still wrestling with two fundamental questions about capitalism that should help to orient and shape how we think about business ethics. Last week, I discussed the first of these questions: How much faith should we have in capitalism? This week, […] -
Why Do Companies Succumb to Price Fixing?
Government policy and regulation Magazine ArticleWhen Ben Franklin wrote Poor Richard’s Almanac and the words, “A little neglect may breed great mischief,” he did not have price fixing in mind. To the 47 executives in companies in the folding-box industry convicted of price fixing, however, the words seem tailored to fit. In those companies convicted under antitrust laws in 1976, […] -
Can Ethics Classes Cure Cheating?
Business ethics Digital ArticleIs it the responsibility of schools to teach ethics? I think it is – but only if it’s done the right way. MBA Students don’t necessarily care about Kant’s third formulation of the categorical imperative — they need a simple values toolkit that they can understand and have at the ready, not an impression that […] -
When an Employee or Spokesperson Criticizes Your Company
Communication Digital ArticleAdvice for navigating a contentious climate. -
The American Leader's Love Affair with Integrity
Leadership & Managing People Digital ArticleJack Welch, a humble chemical engineer, tells us in his memoir why he was able to make strategic decisions all across GE's portfolio, from nuclear power... -
The Call for Authentic Leadership
Organizational culture Digital ArticleFive Questions with Bill George Retired CEO of Medtronic -
When Competition Between Coworkers Leads to Unethical Behavior
Performance indicators Digital ArticleBeing compared to others can increase bad behavior. -
Get Aggressive About Passivity
Motivating people Magazine ArticleIn Conspiracy of Fools: A True Story, Kurt Eichenwald relates how Enron’s leaders engaged in massive book-cooking with little interference from the dozens of managers, lawyers, and advisers who had a pretty good idea of what was going on. Similarly, at Parmalat, employees not involved in the Italian dairy giant’s fraud apparently were aware of […] -
A Penny for Your Privacy?
Business ethics Digital ArticleDon’t sell yourself, or your personal information, short. -
Is Business Bluffing Ethical?
Leadership & Managing People Magazine ArticleBusiness, like poker, is often a game of strategic bluffs. The worlds of private and business life are separate and demand separate codes of ethics. The... -
To Regain Consumers’ Trust, Marketers Need Transparent Data Practices
Analytics and data science Digital ArticleA trusting relationship between customer and business is essential.
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Designing a Responsible AI Program? Start with this Checklist
AI and machine learning Digital ArticleWhat to consider before getting started. -
Shift Your Leadership from “Power Over” to “Leading Through”
Business ethics Digital ArticleThriving organizations are created and sustained by thriving people. -
Moving Beyond ESG
Business and society Magazine ArticleThe framework has its detractors. Here’s a new playbook for responsible business. -
4 Warning Signs of Ethical Burnout on Your Team
Personal ethics Digital ArticlePressure can cause employees to focus solely on hitting their targets at the expense of moral considerations. -
How Companies Can Take a Global Approach to AI Ethics
Business ethics Digital ArticleIdeas about right and wrong can differ from one cultural context to the next. Corporate AI governance must reflect this. -
3 Lessons from The Washington Post’s Leadership Turmoil
Leadership transitions Digital ArticleWhat to do when a new leader gets off to a controversial or rocky start. -
Disclosing Downstream Emissions
Environmental sustainability Magazine ArticleWhen are companies accountable for customers’ use of their products? -
Understanding Your NDA (and When It Can Be Broken)
Business law and ethics Digital ArticleNon-disclosure agreements that restrict your ability to report misconduct to the government are illegal in the U.S. -
How to Implement AI — Responsibly
Business law and ethics Digital ArticleFour ways nontechnical leaders can foster a culture that values ethical AI. -
Dynamic Pricing Doesn’t Have to Alienate Your Customers
Pricing strategy Digital ArticleDone right, it should serve the long-term interest of companies and customers alike. -
AI’s Trust Problem
AI and machine learning Digital ArticleTwelve persistent risks of AI that are driving skepticism. -
Why the Influencer Industry Needs Guardrails
Marketing SpotlightAnd how to professionalize a maturing practice -
Winning at Influencer Marketing
Management Digital ArticleOver the past 20 years the social media influencer industry has completely rearranged the way information and culture are conceived, produced, marketed,... -
When Attending Industry Events, Avoid These Legal Risks
Antitrust laws Digital ArticlePrep your team on which conversations and situations to avoid when mingling with competitors. -
How to Fix Your Company’s Culture of Overwork
Business ethics Digital ArticleA three-step process will make everyone less stressed and more productive. -
When New Hires Get Paid More, Top Performers Resign First
Transparency Digital ArticleResearch shows that unaddressed pay gaps will push veteran talent to find new jobs. -
The Paradox of Growing as a Values-Driven Company
Business and society Digital ArticleLessons from the B Corp movement about how to offer ethical alternatives at scale — without diluting your mission. -
Bring Human Values to AI
AI and machine learning Magazine ArticleSpeed and efficiency used to be the priority. Now issues such as safety and privacy matter too. -
The Lingering Cost of Instant Fashion
Business and society Digital ArticleConsumers should understand the side effects of business models — particularly the privatization of profit and the socialization of costs, including human and environmental harm. -
HBR’s Picks on Managing Social and Political Issues at Work
Business and society Big IdeaArticles and podcast episodes on speaking up, employee activism, and politics.
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APA Technologies (A): Just When We Were Hitting Our Stride
Management Case Study5.00View Details APA Technologies, a startup in the trucking industry, faced a significant challenge with its innovative product, the Tyro - an automatic tire inflation... -
iPierian
Strategy & Execution Case Study11.95View Details The iPierian case profiles a startup biotechnology company leveraging the recent development of induced pluripotent stem cells (iPSCs)-adult stem cells... -
LangKomm Sweden: Traversing Middle East Politics
Management Case Study11.95View Details The in-coming Social Democrat-Green coalition government in Sweden cancelled a decades-long arms treaty with the Saudi Arabia, on the grounds of the latter's... -
Guiding Professional Accountants to Do The Right Thing
Finance & Accounting Case Study11.95View Details The Ethics Advisory Committee of the Institute of Chartered Accountants in England and Wales (ICAEW) provides training and support for member Chartered... -
Governance and Sustainability at Nike (B)
Strategy & Execution Case Study5.00View Details Two members of Nike's executive team must decide what sustainability targets to propose to Nike's CEO and to the corporate responsibility committee of... -
Fermenting Accounting Problems at Vermont Kombucha Corp.
Management Case Study11.95View Details Founded in 2005, Vermont Kombucha Corp. (V-Ko) was an early mover in the fledgling U.S. market for kombucha, a drink brewed for its health benefits. Early... -
Surana & Surana International Attorneys: Business Opportunity or Conscious Business Philosophy?
Management Case Study11.95View Details Surana & Surana International Attorneys (S&S) is a multispecialty law firm. Since its inception in 1971, it had declined to serve clients who were in... -
Audi A8: The World's First Level 3 Autonomous Vehicle
Strategy & Execution Case Study11.95View Details This case, set in May 2019, details the launch strategy of the German automobile company AUDI AG (Audi) for its model A8 sedan, the world's first Level... -
OpenAI and the Large Language Model Market
Management Case Study11.95View Details This case study centers on Sam Altman, the CEO of OpenAI, as he faces critical decisions regarding the company's future direction in the rapidly growing... -
Soofa: Displaying the Right Path?
Innovation & Entrepreneurship Case Study11.95View Details In November 2019, Sandra Richter, co-founder and CEO of Soofa, a network of advertising-supported digital bulletin boards, must decide between two different... -
The Gift Card Swap: Speak Up or Let It Lie?
Management Case Study11.95View Details In this short vignette on ethics in consulting, Brenda Thompson, a new Associate at a prestigious consulting firm, learns that a fellow Associate is using... -
Differences at Work: Alex (A)
Leadership & Managing People Case Study11.95View Details In Differences at Work: Alex (A), HBS Case No. 9-408-011 Alex has been asked an inappropriate question by the interviewer at an interview for his dream... -
What Hank Did Next
Global Business Case Study11.95View Details Hank Carlson, once a successful businessman and a well-respected member of his community, spent nearly two years in prison for check fraud. When he was... -
Radial Analytics Probes Post-Acute Care
Innovation & Entrepreneurship Case Study11.95View Details Thaddeus Fulford-Jones and Eric Weiss, founders of healthcare technology startup Radial Analytics, have been busy developing a software program designed... -
Southwest Airlines' Nonstop Culture: Flying High with Transparency and Empowerment
Leadership & Managing People Case Study11.95View Details Southwest Airlines has defied gravity as a leading domestic airliner with consistent profitability, extreme customer loyalty, and a happy labor force.... -
Leading Anadarko
Leadership & Managing People Case Study11.95View Details Describes the challenges facing Jim Hackett, the newly appointed CEO of Anadarko Petroleum, an independent oil and gas exploration company. In addition... -
APA Technologies (B): No Good Deed Goes Unpunished
Management Case Study5.00View Details APA Technologies, a startup in the trucking industry, faced a significant challenge with its innovative product, the Tyro - an automatic tire inflation... -
Dick's Sporting Goods: Getting Out Of The Gun Business (A)
Strategy & Execution Case Study11.95View Details Dick's Sporting Goods was one of the top five retailers of a range of firearms in the US. Over the last several years and specifically following the Parkland... -
Avid Life (B)
Leadership & Managing People Case Study5.00View Details In 2010, GMP Capital (GMP) found itself the only investment bank willing to raise capital for Avid Life Media, the parent company of the controversial... -
The International Committee of The Red Cross: Development of an Ethical Procurement Policy
Technology & Operations Case Study11.95View Details The Asia sourcing manager at the International Committee of the Red Cross (ICRC), a humanitarian organization working in conflict areas, had contributed...
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Employee Surveillance: A Manager’s Dilemma
Managing people Digital ArticleDismayed by the State Department employees who peeked at Senator Barack Obama’s, Senator Hillary Clinton’s and John McCain’s passport files? Shocked by the nineteen employees, including physicians, who furtively glanced at Britney Spears’ medical files? Don’t be. Snooping isn’t rare. When I worked for CSO, a magazine devoted to executive-level security professionals, I heard countless […] -
The Reason Twitter's Losing Active Users
Communication Digital ArticleAbuse. And it's not only a problem for Twitter. -
HBR's Picks on Managing Social and Political Issues at Work
Global Business Big IdeaWhen political and social issues touch business and the workplace, employees and their leaders sometimes struggle to address those issues productively... -
Why is Public Financial Information Kept Private from Employees?
Finance and investing Digital ArticleEveryone in business should understand how financial success is measured and how they, individually, make an impact. A Fortune 100 company we work with held a two-day class recently to teach various mid-level managers the foundational elements of finance. The class focused on how to read financial statements and then, using their own public GAAP […] -
APA Technologies (A): Just When We Were Hitting Our Stride
Management Case Study5.00View Details APA Technologies, a startup in the trucking industry, faced a significant challenge with its innovative product, the Tyro - an automatic tire inflation... -
How Being Filmed Changes Employee Behavior
Leadership & Managing People Digital ArticlePolice departments aren't the only ones considering it. -
Case Study: Culture Clash in the Boardroom
Business ethics Digital ArticleEditors’ Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. If you’d like your comment to be considered for publication, please be sure to include your full name, company or university affiliation and email address. The room was already packed when Liu […] -
Healthcare Reform and its Implications for the U.S. Economy
Innovation & Entrepreneurship Digital ArticleU.S. healthcare is currently a poor value proposition in relation to its cost. This must change. Driven by the fundamental forces of financing, consumer... -
iPierian
Strategy & Execution Case Study11.95View Details The iPierian case profiles a startup biotechnology company leveraging the recent development of induced pluripotent stem cells (iPSCs)-adult stem cells... -
LangKomm Sweden: Traversing Middle East Politics
Management Case Study11.95View Details The in-coming Social Democrat-Green coalition government in Sweden cancelled a decades-long arms treaty with the Saudi Arabia, on the grounds of the latter's...