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A Better Way to Map Brand Strategy
Sales & Marketing Magazine ArticleCompanies may want to shift a brand's position--to exploit less crowded territory, for example, or grow sales. Companies have long used perceptual mapping... -
Why High Profit Margins Don’t Prove Smart Pricing
Pricing strategy Digital ArticleI advise companies on their pricing strategies, and I’m surprised how often I hear the same flawed piece of conventional wisdom. Many executives and Wall Street analysts continue to think that a high profit margin signifies good pricing. It’s hard not to see that big differential between revenue and costs as a signal that you’ve […] -
Boosting Demand in the "Experience Economy"
Sales & Marketing Magazine ArticleJust a few years after its 2005 opening, Georgia Aquarium faced a challenge common to all experience-based businesses: After an initial rush of traffic,... -
Reality Check at the Bottom of the Pyramid
Economics Magazine ArticleTo succeed in the world’s poorest markets, aim for much higher margins and prices than you thought were necessary—or possible. -
Managing Price, Gaining Profit
Analytics and data science Magazine ArticleThe fastest and most effective way for a company to realize its maximum profit is to get its pricing right. The right price can boost profit faster than increasing volume will; the wrong price can shrink it just as quickly. Yet many otherwise tough-minded managers shy away from initiatives to improve price for fear that […] -
Welcome to the Bazaar
Negotiation strategies Magazine ArticleThe Internet is rendering fixed prices obsolete. Good riddance, says the CEO of Sun Microsystems. -
Why Do Companies Succumb to Price Fixing?
Government policy and regulation Magazine ArticleWhen Ben Franklin wrote Poor Richard’s Almanac and the words, “A little neglect may breed great mischief,” he did not have price fixing in mind. To the 47 executives in companies in the folding-box industry convicted of price fixing, however, the words seem tailored to fit. In those companies convicted under antitrust laws in 1976, […] -
You Can Charge Women More, but Should You?
Sales & Marketing Digital ArticlePricing strategies are running up against ethics. -
Upgrade Your Pricing Strategy to Match Consumer Behavior
Sales & Marketing Digital ArticleThree hacks based on behavioral science. -
9 Tactics for Better Remote Negotiations
Communication Digital ArticleLessons from the head of McKinsey's negotiation practice. -
Why Coca Cola Should Raise Prices
Sales & Marketing Digital ArticleThis post is part of the HBR Insight Center Marketing That Works. Even as a kid growing up in Cincinnati, I was interested in pricing. I remember the... -
Airlines Like United Can Underpay Bumped Passengers Because of a Government Rule
Pricing strategy Digital ArticleLet the market rule instead. -
5 Questions to Consider When Pricing Smart Products
Pricing strategy Digital ArticleTake into account the value of data. -
The Benefits of Bargaining with Your Customers
Sales & Marketing Digital ArticleWhy fixed prices are inefficient. -
Are You Really Getting a Discount, or Is It Just a Pricing Trick?
Pricing strategy Digital ArticleWhat list price actually means. -
The Psychology Behind the New iPhone's Four-Digit Price
Sales & Marketing Digital ArticleConsumers associate steep prices with quality. -
Research: How “Buy Now, Pay Later” Is Changing Consumer Spending
Segmentación de mercado Digital ArticleA study of 275,000 customers found that the option to pay in installments increased revenue — but was used most by financially constrained shoppers. -
Time for a Unified Campaign? (HBR Case Study and Commentary)
Sales & Marketing Magazine ArticleAlegre, a leading hotel group in Central and South America, is suffering under the troubled economy, and its newest property, the flagship Palma Cay in... -
How Black Friday Lost its Mojo
Strategy & Execution Digital ArticleTo compete with Cyber Monday, brick-and-mortars need to keep Friday special. -
Do Social Deal Sites Really Work? (Commentary for HBR Case Study)
Sales & Marketing Magazine ArticleThe stream of customers who visit Flanagan Theme Parks has started to dwindle. The fictional Australian company must decide, with the help of consultant...
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Oversight Systems
Sales & Marketing Case Study11.95View Details The case, set in May 2016, discusses sales strategy and managing sales and service at Oversight Systems, an Atlanta, Georgia-based software firm that... -
Craig Manufacturing
Finance & Accounting Case Study11.95View Details The general manager of Craig Manufacturing Cambridge Branch felt that there was room to improve top-line growth through better utilization of plant capacity.... -
Tweeter etc.
Sales & Marketing Case Study11.95View Details In the early 1990s, Tweeter etc., a small regional retailer of higher-end audio and video equipment, faced increasing competitive pricing pressures from... -
Gray to Green Transition - The Sustainability Journey of Dalmia Cement
Technology & Operations Case Study11.95View Details The primary objective of this case is to introduce the concepts of sustainability and its operationalization in practice. To achieve this objective, the... -
Note on Microeconomics for Strategists
Strategy & Execution Case Study8.95View Details Summarizes the core ideas about the microeconomics of markets that are most relevant to business strategy. Sections I and II develop two basic building... -
Luckin Coffee (A): Caffeine-fueled Growth?
Innovation & Entrepreneurship Case Study11.95View Details This case describes the founding of Chinese coffee chain Luckin Coffee in 2017 and its path to surpassing Starbucks as the largest coffee chain in China... -
PATH and the Safe Water Project: Making Safe Water Products More Affordable
Leadership & Managing People Case Study11.95View Details This case provides an overview of the nonprofit organization PATH and its Safe Water Project-a five-year effort launched in late 2006 with $17 million... -
Kingsford Charcoal
Sales & Marketing Case Study11.95View Details Since the 1980s, Kingsford had continued to enjoy steady, moderate growth of 1% to 3% in revenues each year. During most of this time, the charcoal category... -
Flashion: Art vs. Science in Fashion Retailing
Technology & Operations Case Study11.95View Details Kate Wilson, retail analytics manager at Flashion-a fashion flash-sale site-is tasked with developing analytics to optimize pricing for first-exposure... -
Outotec (B): Action Plan
Sales & Marketing Case Study5.00View Details Outotec was a market leader in providing mining solutions to large mining companies. The company's specialization and proprietary technology created value... -
Philip Morris U.S.A. and Marlboro Friday (A) (Condensed)
Sales & Marketing Case Study11.95View Details This case is a condensed version of "Philip Morris U.S.A. and Marlboro Friday (A)". In July 1993, Philip Morris executives met to consider second-quarter... -
Signode Industries, Inc. (C)
Sales & Marketing Case Study5.00View Details Continues the discussion of the price-flex policy described in the (A) case and the (B) case. -
Centralia Construction Corporation
Strategy & Execution Case Study11.95View Details This case and its companion, "Myerson Industries" (UV0428), constitute the materials for a negotiating exercise. The excercise is a distributive-bargaining... -
Crescendo: Steinway's Growth Strategy
Management Case Study11.95View Details As executives at the Steinway prepared the piano company to go public in 2022, the firm Damen Investments eyed the intriguing brand as having great potential.... -
Option Contracts and Their Valuation
Finance & Accounting Case Study11.95View Details This note introduces options (both calls and puts) and their valuation. After covering the history of options and the basic nature of their payoffs, the... -
Eli Lilly: Developing Cymbalta
Sales & Marketing Case Study11.95View Details Anticipating the expiration of its Prozac patent, Eli Lilly has to make tough decisions regarding the development of its next-generation antidepressant... -
InvestorSoft
Sales & Marketing Case Study11.95View Details InvestorSoft is preparing to launch its one and only product, a subscription-based software service that will make it convenient and economical for companies... -
TECHNOLOGY EQUIPMENT PARTNERS - Confidential Instructions for the V.P. of Engineering at AST
Strategy & Execution Case Study5.00View Details Two-team, six-party, four-issue negotiation between representatives of two corporations setting up a simultaneous high-tech joint venture and purchasing... -
Sugar Daddy: Quotas and the U.S. Government
Global Business Case Study11.95View Details Since 1981, the U.S. federal government has operated a price support program to help sugar beet and sugar cane producers and processors. This complex... -
Uber at a Crossroads (2017)
Leadership & Managing People Case Study11.95View Details This case describes the history of Uber, its business model-including the ways it differed from that of the traditional taxi industry-and its competition...
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A Better Way to Map Brand Strategy
Sales & Marketing Magazine ArticleCompanies may want to shift a brand's position--to exploit less crowded territory, for example, or grow sales. Companies have long used perceptual mapping... -
Oversight Systems
Sales & Marketing Case Study11.95View Details The case, set in May 2016, discusses sales strategy and managing sales and service at Oversight Systems, an Atlanta, Georgia-based software firm that... -
Craig Manufacturing
Finance & Accounting Case Study11.95View Details The general manager of Craig Manufacturing Cambridge Branch felt that there was room to improve top-line growth through better utilization of plant capacity.... -
Why High Profit Margins Don’t Prove Smart Pricing
Pricing strategy Digital ArticleI advise companies on their pricing strategies, and I’m surprised how often I hear the same flawed piece of conventional wisdom. Many executives and Wall Street analysts continue to think that a high profit margin signifies good pricing. It’s hard not to see that big differential between revenue and costs as a signal that you’ve […] -
Tweeter etc.
Sales & Marketing Case Study11.95View Details In the early 1990s, Tweeter etc., a small regional retailer of higher-end audio and video equipment, faced increasing competitive pricing pressures from... -
Gray to Green Transition - The Sustainability Journey of Dalmia Cement
Technology & Operations Case Study11.95View Details The primary objective of this case is to introduce the concepts of sustainability and its operationalization in practice. To achieve this objective, the... -
Note on Microeconomics for Strategists
Strategy & Execution Case Study8.95View Details Summarizes the core ideas about the microeconomics of markets that are most relevant to business strategy. Sections I and II develop two basic building... -
Luckin Coffee (A): Caffeine-fueled Growth?
Innovation & Entrepreneurship Case Study11.95View Details This case describes the founding of Chinese coffee chain Luckin Coffee in 2017 and its path to surpassing Starbucks as the largest coffee chain in China... -
Boosting Demand in the "Experience Economy"
Sales & Marketing Magazine ArticleJust a few years after its 2005 opening, Georgia Aquarium faced a challenge common to all experience-based businesses: After an initial rush of traffic,... -
Reality Check at the Bottom of the Pyramid
Economics Magazine ArticleTo succeed in the world’s poorest markets, aim for much higher margins and prices than you thought were necessary—or possible.