Management styles

Many companies approach product development as if it were manufacturing, trying to control costs and improve quality by applying zero-defect, efficiency-focused...

Too many executives have "shiny object syndrome."

Only 5% of big-data investments are in human resources.

Until recently India was seen by Western businesses primarily as a source of cheap, low-skill labor. But over the past decade the country has attracted...

Executives don't realize it, but a hierarchy of managers exacts a hefty tax on any organization: Managers are expensive, increase the risk of bad decisions,...

Know your employer brand.

Teamwork and collaboration are critical to mission achievement in any organization that has to respond quickly to changing circumstances. My research...

With the battle for the best and brightest people heating up again, you're most likely out there looking for first-rate talent in the ranks of your competitors....

The underrated value of stability.

An analysis shows your manager and colleagues talk about you differently.

Despite the best efforts of senior executives, major change initiatives often fail. Those failures have at least one common root: Executives and employees...

Back in September, my colleagues at HarvardBusiness.org asked if I had any reaction to the decision by Bank of America CEO Kenneth Lewis to pay $44 billion...

A study of U.S., Japanese, and European companies shows that, contrary to the claims of some corporate critics, large companies can be as technologically...

You can preserve your commitment to highlighting others without hindering your effectiveness.

What to say when you don’t have all the information.

A two-year study of top executives shows that they do not closely follow the classical rational model of first clarifying goals, assessing the situation,...

The would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the...

When a major change initiative runs aground, leaders often blame their company's culture for pushing it off course. They try to forge ahead by overhauling...

Clarify your feedback process.

Jeremy Hicks, Zagante Systems' lead programmer, walks into the office at eight o'clock on a Sunday night and does a double take when he spots his boss,...

The head of Data Marketing Analytics and Mobile for Intel Asia-Pacific was reviewing the proposed media plan for the Catch & Win 2.0 campaign. The media...

Describes the efforts of the president of Booz.Allen, a major consulting firm, to understand and improve the way that products, services, and processes...

The case details the challenges faced by Lisa Thomas of LaMont Engineering after the company is acquired by Munday Consultants, Inc. Thomas, who supported...

Focuses on the management style of Renn Zaphiropoulos in the context of a rapidly changing business environment within Xerox Corporation. To be contrasted...

This case discusses the problem of balancing demand and supply of professionals within a professional services firm (PSF). It emphasizes how human resources...

Meg Whitman takes over as CEO of eBay from the founder. She must figure out how to lead the company through a stage of phenomenal growth without compromising...

Many occupations lay claim to professional status. Business executives, social workers, musicians, sportsmen, and academics describe their occupations...

Examines the implementation of a new patient care delivery model at Massachusetts General Hospital. Uses clinical and financial data to examine different...

This case describes the history of Uber, its business model-including the ways it differed from that of the traditional taxi industry-and its competition...

Supplements the (A) case. Designed as an in-class handout.

Describes the events surrounding Bain & Co.'s financial and organizational struggles between 1988 and 1991. Focuses on the role of Orit Gadiesh, then...

The long-awaited promotion doesn´t arrive. Luis receives the request to perform a 360º evaluation to identify what precisely about his people-management...

Raises questions about basing a reward system on profit and changing MBO indicators through time.

In September 2008, Robert Steel presided over the sale of Wachovia, a top U.S. bank, less than three months after becoming its CEO. Wachovia's exposure...

Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding...

CEO Tom Siebel navigates his artificial intelligence (ai) startup through a series of pivots, market expansions, and even an elephant attack to become...

A biographical information sheet about Craig Weatherup, president and CEO of Pepsi Cola, North America.

Accounting and law firms around the globe are following with great interest the progress through British courts of a lawsuit. Those familiar with the...

Vithal Kamat (CMD, Kamat Hotels India Ltd.) is a second generation entrepreneur who has taken the Kamat Hotels brand to new heights. A small restaurant...

The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten...

Many companies approach product development as if it were manufacturing, trying to control costs and improve quality by applying zero-defect, efficiency-focused...

The head of Data Marketing Analytics and Mobile for Intel Asia-Pacific was reviewing the proposed media plan for the Catch & Win 2.0 campaign. The media...

Describes the efforts of the president of Booz.Allen, a major consulting firm, to understand and improve the way that products, services, and processes...

Too many executives have "shiny object syndrome."

Only 5% of big-data investments are in human resources.

The case details the challenges faced by Lisa Thomas of LaMont Engineering after the company is acquired by Munday Consultants, Inc. Thomas, who supported...

Focuses on the management style of Renn Zaphiropoulos in the context of a rapidly changing business environment within Xerox Corporation. To be contrasted...

Until recently India was seen by Western businesses primarily as a source of cheap, low-skill labor. But over the past decade the country has attracted...

This case discusses the problem of balancing demand and supply of professionals within a professional services firm (PSF). It emphasizes how human resources...

Meg Whitman takes over as CEO of eBay from the founder. She must figure out how to lead the company through a stage of phenomenal growth without compromising...