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Six Myths of Product Development
Innovation & Entrepreneurship Magazine ArticleMany companies approach product development as if it were manufacturing, trying to control costs and improve quality by applying zero-defect, efficiency-focused... -
Shutting Down Your Business Gracefully
Leadership & Managing People Digital ArticleThe story of how a 16-year-old company closed its doors. -
Problems of Matrix Organizations
Organizational Development Magazine ArticleA study of a number of companies employing some form of matrix reveals nine pathologies to which the matrix design is particularly vulnerable, along with... -
I Was Greedy, Too
Leadership & Managing People Magazine ArticleAmericans are outraged at the greediness of Wall Street analysts, dot-com entrepreneurs and, most of all, chief executive officers. How could Tyco's Dennis... -
Rethinking the Corporate Love Affair with Change
Leadership & Managing People Digital ArticleThe underrated value of stability. -
Why Do Employees Resist Change?
Leadership & Managing People Magazine ArticleDespite the best efforts of senior executives, major change initiatives often fail. Those failures have at least one common root: Executives and employees... -
Research: What Do People Need to Perform at a High Level?
Organizational Development Digital ArticleA look at the personal, relational, and organizational factors that will help your team do its best work. -
Evidence-Based Advice
Technology & Operations Digital ArticleYou may have heard of "evidence-based medicine," the notion that medical decisions should be based on clinical research and evidence. What scares me about... -
Beware the Next Big Thing
Leadership & Managing People Magazine ArticleInnovative management ideas that bubble up in other companies pose a perennial quandary for leaders: Should you attempt to borrow new ideas, and if so,... -
The Power of Collective Ambition
Organizational Development Magazine ArticleIn the past few years, some companies have not just weathered the economic storm: They've emerged stronger than ever. How did such players as Four Seasons,... -
How Great Companies Think Differently
Strategy & Execution Magazine ArticleCorporate leaders have long subscribed to the belief that the sole purpose of business is to make money. That narrow view, deeply embedded in the American... -
Cultural Change That Sticks
Organizational Development Magazine ArticleWhen a major change initiative runs aground, leaders often blame their company's culture for pushing it off course. They try to forge ahead by overhauling... -
How Process Enterprises Really Work
Organizational Development Magazine ArticleMany companies have succeeded in reengineering their core processes, combining related activities from different departments and cutting out ones that... -
Want Fewer Employees to Quit? Listen to Them
Organizational Development Digital ArticleA new study confirms an old idea. -
4 Steps for Thinking Critically About Data Measurements
Technology & Operations Digital ArticleGood measurements enlighten, but bad ones mislead. -
Use Stories from Customers to Highlight Your Company's Purpose
Organizational Development Digital ArticleHere's how Sweetgreen, Lyft, and JetBlue do it. -
Do You Understand What Accountability Really Means?
Communication Digital ArticleIt's a dial, not a switch. -
What the Hell Is "Market Oriented?"
Sales & Marketing Magazine ArticleThis article explains the concept of market orientation in a new unconventional way. It helps the reader to understand that market orientation is a process... -
The Role of a Manager Has to Change in 5 Key Ways
Management philosophy Digital ArticleThe challenges organizations face today call for a new kind of leadership. -
Reimagining the Urban Office
Technology & Operations Digital ArticleA new kind of workspace could help employees thrive.
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Build a Corporate Culture That Works
Organizational culture Magazine ArticleStart by thinking about the dilemmas your people will face. -
The Challenges of Becoming a Less Hierarchical Company
Organizational change Digital ArticleLessons from one company on how to navigate the ups and downs of going flat. -
The Best Leaders Can’t Be Replaced by AI
AI and machine learning Digital ArticleAs AI-enabled leadership evolves, human qualities like compassion and wisdom will only become more important. -
How the Geeks Rewrote the Rules of Management
Business and society Digital ArticleGeeks are “obsessive mavericks”, and every company can benefit from their leadership style. -
Jim Fielding, Ex-Head of Disney Stores, on the Struggles of Making It as a Queer Executive
Business and society Digital ArticleWorking–and living–inauthentically can cause stress, mental illness, or worse. -
Why Managers Should Think More Like Hackers
Management philosophy Digital ArticleIt can help you work around obstacles, find opportunities across silos, and more. -
Lincoln Center CEO Henry Timms on New Models for Effective Leadership
Business and society Digital Article“New power” is about circulating new ideas for anyone and everyone to interpret and build on – rather than being controlled by a centralized organization. -
The Myth of the Brilliant, Charismatic Leader
Leadership qualities Digital ArticleResearch shows that good management is more profitable than a cult of personality. -
What Great Remote Managers Do Differently
Collaboration and teams Digital ArticleRemote work brought a subtle but important shift in how employees expect their managers to work with them. -
Improving the Practice of Management — Then and Now
Leadership Big IdeaAs HBR turns 100, we look back on our original mission, how we’ve changed, and what the future holds. -
100 Years of HBR
Leadership & Managing People Digital ArticleHBR turns 100 this year, and to mark the anniversary, we're taking both a look back--and a look forward. In the essay, "Improving the Practice of Management--Then... -
What Is the Purpose of Your Purpose?
Business and society SpotlightYour why may not be what you think it is. -
Making Purpose Real
Leadership & Managing People Digital Article"Despite its sudden elevation in corporate life, purpose remains a confusing topic," the authors write. A primary cause of this confusion, they say, is... -
Delta CEO Ed Bastian on Leading an Airline Through Two Years of Pandemic Disruptions
Business and society Digital ArticleThe airline had to adapt to a seemingly endless series of dire, pandemic-related challenges. -
How to Foster Healthy Disagreement in Your Meetings
Leadership & Managing People Digital ArticleStirring things up can lead to fresh ideas. -
Research: What Do People Need to Perform at a High Level?
Organizational Development Digital ArticleA look at the personal, relational, and organizational factors that will help your team do its best work. -
You're Not Paid Based on Your Performance
Leadership & Managing People Digital ArticleWhat actually determines compensation on a systemic level? And what should? -
Reimagining the Urban Office
Technology & Operations Digital ArticleA new kind of workspace could help employees thrive. -
To Build a Strong Culture, Create Rules That Are Unique to Your Company
Organizational Development Digital ArticleDistinctive cultures produce distinctive products. -
Put Purpose at the Core of Your Strategy
Society and business relations Magazine ArticleIt’s how successful companies redefine their businesses.
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Ctrip: Scientifically Managing Travel Services
Leadership & Managing People Case Study11.95View Details Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding... -
Sun Hydraulics Corp. (A)
Organizational Development Case Study11.95View Details Involves the design and creation of a company with no formally-defined hierarchy. Describes the steps the founder takes to avoid the organizational politics... -
ElektroSecur: General Manager of an SMB at the Age of 29 - (A) The First Six Months
Leadership & Managing People Case Study11.95View Details The case looks at Ian Lambert's first year as the new general manager of ElektroSecur, a Canadian SMB with about 40 employees, specialized in the production... -
Vision Thing
Organizational Development Case Study8.95View Details Describes the challenge of creating, communicating, and committing to a "vision" for an organization. Visions are characterized as a critical building... -
Down General Management Memory Lane
Leadership & Managing People Case Study8.95View Details Offered at the end of a twenty-five session course on general management, this note reviews the course and reflects on major parts of learning. -
Royal DSM: From Continuous Transformation to Organic Growth
Strategy & Execution Case Study11.95View Details Royal DSM CEO Feike Sijbesma was pondering the challenges of shifting DSM's global organization from the constant transformations of the past 100 years... -
John Hancock Mutual Life Insurance Co.: The Inflation Strategy Task Force (A)
Organizational Development Case Study11.95View Details 1980 was a critical time for John Hancock with high inflation, high interest rates, increased competition, and the desertion of policy holders seeking... -
Sun Hydraulics: Leading in Tough Times (A) (Abridged)
Organizational Development Case Study11.95View Details Sun Hydraulics, 32-year-old global hydraulics engineering and manufacturing company headquartered in Sarasota, Florida; confronts tough choices due to... -
People Operations at Mozilla Corporation: Scaling a Peer-to-Peer Global Community
Leadership & Managing People Case Study11.95View Details The Mozilla case study describes Debbie Cohen's, Vice President and Chief of People, key initiatives in a software entity that was one of the pioneers... -
Conversation About Information Technology
Technology & Operations Case Study8.95View Details Two managers discuss the benefits, costs, opportunities, and headaches of corporate computing. Topics include security, training, the Internet and Web,... -
Leader(ship) Development
Leadership & Managing People Case Study8.95View Details Designed for use in the first year of an MBA program, can be included within a core course on leadership or used more broadly to orient students to their... -
Coach Clark (C): Saving Rugby
Leadership & Managing People Case Study5.00View Details This article describes the leadership style of Coach Jack Clark, under whose leadership Cal Rugby has won 21 national championships during the last 25... -
Yum! China
Sales & Marketing Case Study11.95View Details Since the first KFC opened in China in 1987, Yum--under Sam Su's leadership--had built the largest restaurant company by far in mainland China. Averaging... -
Ina Food Industry: A New Management Philosophy for Japanese Business
Strategy & Execution Case Study11.95View Details Ina Food Industry Co. Ltd was situated in Ina, Nagano Prefecture, and surrounded by the soaring mountains of Japan's Alps. Amidst this idyllic setting,... -
Sun Hydraulics: Leading in Tough Times (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Sun Hydraulics Corp. (B)
Organizational Development Case Study5.00View Details Fifteen years later, the company has achieved widespread recognition in the industry for its innovative designs, its quality products, and its highly... -
teamLab: "Ultra-technologist" Group
Leadership & Managing People Case Study11.95View Details -
SAS Institute (B): The Decision to Go Public
Organizational Development Case Study5.00View Details In 2000, SAS Institute, the largest privately owned software company in the world, confronted the decision of whether to become a public company. The... -
Mrs. Fields Cookies
Technology & Operations Case Study11.95View Details Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products).... -
Zensar: The Future of Vision Communities (A)
Leadership & Managing People Case Study11.95View Details Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices,...
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Six Myths of Product Development
Innovation & Entrepreneurship Magazine ArticleMany companies approach product development as if it were manufacturing, trying to control costs and improve quality by applying zero-defect, efficiency-focused... -
Shutting Down Your Business Gracefully
Leadership & Managing People Digital ArticleThe story of how a 16-year-old company closed its doors. -
Problems of Matrix Organizations
Organizational Development Magazine ArticleA study of a number of companies employing some form of matrix reveals nine pathologies to which the matrix design is particularly vulnerable, along with... -
Ctrip: Scientifically Managing Travel Services
Leadership & Managing People Case Study11.95View Details Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding... -
Sun Hydraulics Corp. (A)
Organizational Development Case Study11.95View Details Involves the design and creation of a company with no formally-defined hierarchy. Describes the steps the founder takes to avoid the organizational politics... -
I Was Greedy, Too
Leadership & Managing People Magazine ArticleAmericans are outraged at the greediness of Wall Street analysts, dot-com entrepreneurs and, most of all, chief executive officers. How could Tyco's Dennis... -
Rethinking the Corporate Love Affair with Change
Leadership & Managing People Digital ArticleThe underrated value of stability. -
Why Do Employees Resist Change?
Leadership & Managing People Magazine ArticleDespite the best efforts of senior executives, major change initiatives often fail. Those failures have at least one common root: Executives and employees... -
ElektroSecur: General Manager of an SMB at the Age of 29 - (A) The First Six Months
Leadership & Managing People Case Study11.95View Details The case looks at Ian Lambert's first year as the new general manager of ElektroSecur, a Canadian SMB with about 40 employees, specialized in the production... -
Vision Thing
Organizational Development Case Study8.95View Details Describes the challenge of creating, communicating, and committing to a "vision" for an organization. Visions are characterized as a critical building...