Navigation Menu
Subscribe Cart Sign In
Account Menu
Account Menu
Hi,
 Guest
Search Menu
Latest Magazine Topics Podcasts Store The Big Idea Data & Visuals Case Selections HBR Learning Ask AI
Navigation Menu
Subscribe Cart Sign In
Account Menu
Account Menu
Hi,
 Guest
Search Menu
Navigation Menu
Subscribe Cart Sign In
Account Menu
Account Menu
Hi,
 Guest
Search Menu
Navigation Menu
Subscribe Cart Sign In
Account Menu
Account Menu
Hi,
 Guest
Search Menu
Close menu
CLEAR
  • SUGGESTED TOPICS
Explore HBR
  • Latest
  • The Magazine
  • Podcasts
  • Store
  • Webinars
  • Newsletters
Popular Topics
  • Managing Yourself
  • Leadership
  • Strategy
  • Managing Teams
  • Gender
  • Innovation
  • Work-life Balance
  • All Topics
For Subscribers
  • The Big Idea
  • Data & Visuals
  • Case Selections
  • HBR Learning
  • Subscribe
My Account
  • My Library
  • Topic Feeds
  • Orders
  • Account Settings
  • Email Preferences
  • Log Out
  • Sign In
Subscribe Latest Podcasts The Magazine Store Webinars Newsletters All Topics The Big Idea Data & Visuals Case Selections HBR Learning My Library Account Settings Log Out Sign In

Your Cart

Your Shopping Cart is empty.
Visit Our Store
Guest User
Subscriber
My Library Topic Feeds Orders Account Settings Email Preferences Log Out
Reading List
Reading Lists

Online communities

Follow this topic
Following
Related Topics:
  • Technology and analytics
  • Web-based technologies
  • Internet of Things
  • Social media
See All Topics
Popular
Popular From the Store For You
  • Innovating in Uncertain Times: Lessons from 2022

    AI and machine learning Digital Article
    • Chris Howard
    Plus strategies for driving transformative growth in 2023.
    • Save
    • Share
    • December 20, 2022
  • The CEO of Roblox on Scaling Community-Sourced Innovation

    Innovation & Leadership Magazine Article
    • David Baszucki
    When Roblox launched, in 2004, its user base was made up of friends, family members, and about 100 tech enthusiasts recruited via Google ads to serve...
    • Save
    • Share
    • Buy Copies
    • From the March–April 2022 Issue
  • Designing an Inclusive Metaverse

    Blockchain Digital Article
    • Karen R. Baker
    How principles of “design justice” can ensure virtual spaces truly work for everyone.
    • Save
    • Share
    • September 22, 2022
  • Are You Ready for E-tailing 2.0?

    Sales & Marketing Magazine Article
    • Paul Hemp
    E-commerce is shifting--from making purchases online to going shopping online, a social experience in which people interact in a 3-D Web space.
    • Save
    • Share
    • Buy Copies
    • From the October 2006 Issue
  • Exploring the Metaverse

    Technology & Operations Magazine Article
    • Thomas Stackpole
    Many companies are making big bets on the metaverse (even though most people still aren't quite sure what it is). Three new books help explain why.
    • Save
    • Share
    • Buy Copies
    • From the July–August 2022 Issue
  • How Luxury Brands Are Manufacturing Scarcity in the Digital Economy

    Innovation Digital Article
    • Hannes Gurzki
    Lessons from Balenciaga, Louis Vuitton, and Gucci.
    • Save
    • Share
    • January 28, 2022
  • Customers Prefer to Crowdfund Products They Can Improve

    Finance & Accounting Digital Article
    • Sidika Tunc Candogan
    • Philipp Cornelius
    • Bilal Gokpinar
    • Ersin Korpeoglu
    • Chris Tang
    Involving people in the evolution of your idea makes them invested in its success.
    • Save
    • Share
    • Buy Copies
    • March 29, 2024
  • Lessons on Customer Engagement from Fan Controlled Football

    Innovation Digital Article
    • Sascha L. Schmidt
    • Sebastian Flegr
    The esports venture uses blockchain to let fans call the shots in real time.
    • Save
    • Share
    • March 09, 2023
  • Future Space: A New Blueprint for Business Architecture

    Technology & Operations Magazine Article
    • Jeffrey Huang
    Although the Internet is an essential conduit for many business activities, it isn't rendering the physical world any less important, as the failures...
    • Save
    • Share
    • Buy Copies
    • From the April 2001 Issue
  • Are Super-Apps Coming to the U.S. Market?

    Technology & Operations Digital Article
    • Dan Prud'homme
    • Guoli Chen
    • Tony W Tong
    Something super-ish is more likely than a true WeChat equivalent.
    • Save
    • Share
    • Buy Copies
    • April 27, 2023
  • Reverse Product Placement in Virtual Worlds

    Sales & Marketing Magazine Article
    • David Edery
    Retailers are starting to place real products in virtual worlds. It's just a matter of time before virtual products make the leap into the real world.
    • Save
    • Share
    • Buy Copies
    • From the December 2006 Issue
  • Threads Foreshadows a Big — and Surprising — Shift in Social Media

    Technology and analytics Digital Article
    • Scott Duke Kominers
    • Liang Wu
    Being able to instantly port over your Instagram followers — and the accounts you follow — hints at the promise of open-protocol platforms.
    • Save
    • Share
    • July 13, 2023
  • How Do You Manage an Off-Site Team? (HBR Case Study)

    Organizational Development Magazine Article
    • Regina Fazio Maruca
    In this fictitious case study, HBR editor Regina F. Maruca explores the challenges of managing employees in the alternative workplace. Allison Scher is...
    • Save
    • Share
    • Buy Copies
    • July 01, 1998
  • 6 Ways AI Could Disrupt Your Business

    AI and machine learning Digital Article
    • David Edelman
    • Vivek Sharma
    Ask these questions now to plan for the challenges ahead.
    • Save
    • Share
    • January 25, 2024
  • When CEOs Engage Directly with Customers

    Customer experience Digital Article
    • G. Tomas M. Hult
    A look at the pros and cons.
    • Save
    • Share
    • November 22, 2022
  • How Brands Can Enter the Metaverse

    Sales & Marketing Digital Article
    • Janet Balis
    Building a strategy for the next frontier.
    • Save
    • Share
    • Buy Copies
    • January 03, 2022
  • 8 Best Practices for Creating a Compelling Customer Experience

    Customer strategy Digital Article
    • G. Tomas M. Hult
    Takeaways from an analysis of the American Customer Satisfaction Index.
    • Save
    • Share
    • March 14, 2023
  • Do Customer Communities Pay Off?

    Sales & Marketing Magazine Article
    • Rene Algesheimer
    • Paul M. Dholakia
    New research says they do, in spades, especially for online businesses.
    • Save
    • Share
    • Buy Copies
    • From the November 2006 Issue
  • The Rebirth of Software as a Service

    Technology and analytics Digital Article
    • Frank V. Cespedes
    • Jacco van der Kooij
    What sparked a SaaS crash in 2022 — and why its best days are still to come.
    • Save
    • Share
    • April 18, 2023
  • Should You Use ChatGPT to Write a Resume?

    AI and machine learning Digital Article
    • Robb Wilson
    It depends on the role you’re applying to.
    • Save
    • Share
    • May 31, 2023
  • Social Strategy at Nike

    Strategy & Execution Case Study
    • Mikolaj Jan Piskorski
    • Ryan Johnson
    11.95
    View Details
    Nike, which first started experimenting with social media and networking in 2004, has been consistently reducing its spending on traditional advertising....
    • Save
    • Share
    • April 17, 2012
  • Online Auction Markets

    Strategy & Execution Case Study
    • Pai-Ling Yin
    11.95
    View Details
    eBay, Yahoo!, and Amazon.com entered the online auction market within four years of one another, along with a host of smaller Web sites. Five years later,...
    • Save
    • Share
    • August 23, 2004
  • BroadVision

    Technology & Operations Case Study
    • Erik Brynjolfsson
    • Jean-Claude Charlet
    11.95
    View Details
    BroadVision develops software that allows Internet-based businesses to gather information about their online customers and deliver customized information...
    • Save
    • Share
    • March 01, 1998
  • Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)

    Management Book
    • Harvard Business Review
    160.00
    View Details
    Lead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different...
    • Save
    • Share
    • June 13, 2023
  • CashDrop (B2)

    Innovation & Entrepreneurship Case Study
    • Rembrand Koning
    • Paul A. Gompers
    • Sarah Gulick
    5.00
    View Details
    After the events in CashDrop A, Jarrid Tingle and Henri Pierre-Jacques, the founders of Harlem Capital partners, worried that Ruben Flores-Martinez, CashDrop's...
    • Save
    • Share
    • March 19, 2021
  • Virtual Reality and the Gaming Sector 2017

    Strategy & Execution Case Study
    • David B. Yoffie
    • Natalia Prieto Nino
    • Prasad Raman
    • Brad Kowalk
    • Ruby Tamberino
    8.95
    View Details
    This brief note explores the emerging possibilities of virtual reality and its potential as a gaming platform.
    • Save
    • Share
    • September 19, 2017
  • MySQL Open Source Database in 2004

    Strategy & Execution Case Study
    • Robert A. Burgelman
    • Sami Inkinen
    • Christof Wittig
    11.95
    View Details
    In 2004, MySQL was a small, $10 million Scandinavian software company that seriously challenged the big three IT companies, IBM, Microsoft, and Oracle,...
    • Save
    • Share
    • June 12, 2004
  • CashDrop (B1)

    Innovation & Entrepreneurship Case Study
    • Rembrand Koning
    • Paul A. Gompers
    • Sarah Gulick
    5.00
    View Details
    After the events in CashDrop A, Flores-Martinez received two concrete offers from VC funds for his startup business, CashDrop. This case describes the...
    • Save
    • Share
    • March 19, 2021
  • TikTok in 2020: Super App or Supernova? (Abridged)

    Sales & Marketing Case Study
    • Jeffrey Rayport
    • Dan Maher
    • Dan O'Brien
    11.95
    View Details
    TikTok's parent company, ByteDance, was launched in 2012 around a simple idea - helping users entertain themselves on their smartphones while on the Beijing...
    • Save
    • Share
    • February 18, 2022
  • Magic: the Gathering - Harnessing an Engaged Player Community

    Sales & Marketing Case Study
    • Edward Boon
    • Philip Grant
    • Ezequiel Reficco
    11.95
    View Details
    This case study discusses Magic: the Gathering (Magic), a collectible card game that is owned by Wizards of the Coast (Wizards), a subsidiary of Hasbro....
    • Save
    • Share
    • May 02, 2017
  • E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer

    Sales & Marketing Case Study
    • Ayelet Israeli
    • Fedor Ted Lisitsyn
    5.00
    View Details
    The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations...
    • Save
    • Share
    • January 06, 2021
  • Linux in 2004

    Technology & Operations Case Study
    • Pankaj Ghemawat
    • Brian Subirana
    • Christina Pham
    11.95
    View Details
    A new technology platform conceived in the early 1990s, Linux developed into a force to be reckoned with in the operating system marketplace. At first,...
    • Save
    • Share
    • July 14, 2004
  • 1933: Germany's Economic Crises (B)

    Finance & Accounting Case Study
    • Robert F. Bruner
    • Christopher De Notto
    5.00
    View Details
    In January 1933, German president Paul von Hindenburg confronted the dilemma of whom to appoint as chancellor in the midst of the Great Depression, polarization...
    • Save
    • Share
    • November 12, 2020
  • E-Commerce Analytics for CPG Firms (C): Free Delivery Terms

    Sales & Marketing Case Study
    • Ayelet Israeli
    • Fedor Ted Lisitsyn
    5.00
    View Details
    The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations...
    • Save
    • Share
    • January 06, 2021
  • Scantran

    Technology & Operations Case Study
    • Sid L. Huff
    • Mike Wade
    11.95
    View Details
    Scandinavia Translations (Scantran) provides translation services between English and the three Scandinavian languages (Danish, Swedish, and Norwegian),...
    • Save
    • Share
    • March 03, 1998
  • (Water) Public-Private Partnerships: The Economics

    Global Business Case Study
    • Peter Debaere
    • Andrew Kapral
    8.95
    View Details
    With frequent water main breaks, leaking pipes, and lead contamination, the water infrastructure of many countries is in bad shape, and improvements are...
    • Save
    • Share
    • December 13, 2020
  • BeM: A Start-Up's Journey through Online Product Reviews

    Management Case Study
    • Leandro Guissoni
    • Thales S. Teixeira
    • Ruth Costas
    11.95
    View Details
    The product recommendation website BeM was launched in 2020 in Brazil to explore the significant and untapped potential of the country's online reviews...
    • Save
    • Share
    • April 15, 2024
  • TikTok in 2020: Super App or Supernova?

    Innovation & Entrepreneurship Case Study
    • Jeffrey Rayport
    • Dan Maher
    • Dan O'Brien
    11.95
    View Details
    TikTok's parent company, ByteDance, was launched in 2012 around a simple idea - helping users entertain themselves on their smartphones while on the Beijing...
    • Save
    • Share
    • February 19, 2021
  • Valuing Snap After the IPO Quiet Period (A)

    Finance & Accounting Case Study
    • Marco Di Maggio
    • Benjamin C. Esty
    • Greg Saldutte
    11.95
    View Details
    Snap, the disappearing message app, went public at $17 per share on March 2, 2017, making its two 20-something founders the youngest self-made billionaires...
    • Save
    • Share
    • June 05, 2018
  • eGrocery and the Role of Data for CPG Firms

    Sales & Marketing Case Study
    • Ayelet Israeli
    • Fedor Ted Lisitsyn
    • Mark A. Irwin
    8.95
    View Details
    This notes provides information about the eGrocery industry and how traditional CPG companies handle this channel and potential data. It is recommended...
    • Save
    • Share
    • February 01, 2021
  • Social Strategy at Nike

    Strategy & Execution Case Study
    • Mikolaj Jan Piskorski
    • Ryan Johnson
    11.95
    View Details
    Nike, which first started experimenting with social media and networking in 2004, has been consistently reducing its spending on traditional advertising....
    • Save
    • Share
    • April 17, 2012
  • Online Auction Markets

    Strategy & Execution Case Study
    • Pai-Ling Yin
    11.95
    View Details
    eBay, Yahoo!, and Amazon.com entered the online auction market within four years of one another, along with a host of smaller Web sites. Five years later,...
    • Save
    • Share
    • August 23, 2004
  • Innovating in Uncertain Times: Lessons from 2022

    AI and machine learning Digital Article
    • Chris Howard
    Plus strategies for driving transformative growth in 2023.
    • Save
    • Share
    • December 20, 2022
  • The CEO of Roblox on Scaling Community-Sourced Innovation

    Innovation & Leadership Magazine Article
    • David Baszucki
    When Roblox launched, in 2004, its user base was made up of friends, family members, and about 100 tech enthusiasts recruited via Google ads to serve...
    • Save
    • Share
    • Buy Copies
    • From the March–April 2022 Issue
  • BroadVision

    Technology & Operations Case Study
    • Erik Brynjolfsson
    • Jean-Claude Charlet
    11.95
    View Details
    BroadVision develops software that allows Internet-based businesses to gather information about their online customers and deliver customized information...
    • Save
    • Share
    • March 01, 1998
  • The Secret to Successful Knowledge Seeding

    Leadership & Managing People Digital Article
    • Peng Huang
    • Ali Tafti
    • Sunil Mithas
    Launching a peer-to-peer knowledge-sharing platform is not easy. Online support forums have two distinct segments: those who seek product support, and...
    • Save
    • Share
    • April 01, 2018
  • Designing an Inclusive Metaverse

    Blockchain Digital Article
    • Karen R. Baker
    How principles of “design justice” can ensure virtual spaces truly work for everyone.
    • Save
    • Share
    • September 22, 2022
  • Are You Ready for E-tailing 2.0?

    Sales & Marketing Magazine Article
    • Paul Hemp
    E-commerce is shifting--from making purchases online to going shopping online, a social experience in which people interact in a 3-D Web space.
    • Save
    • Share
    • Buy Copies
    • From the October 2006 Issue
  • Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)

    Management Book
    • Harvard Business Review
    160.00
    View Details
    Lead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different...
    • Save
    • Share
    • June 13, 2023
  • CashDrop (B2)

    Innovation & Entrepreneurship Case Study
    • Rembrand Koning
    • Paul A. Gompers
    • Sarah Gulick
    5.00
    View Details
    After the events in CashDrop A, Jarrid Tingle and Henri Pierre-Jacques, the founders of Harlem Capital partners, worried that Ruben Flores-Martinez, CashDrop's...
    • Save
    • Share
    • March 19, 2021

Popular Topics

Change

Loading...

Follow this topic
Following
Change

Loading...

Follow this topic
Following
Change

Loading...

Follow this topic
Following
See all topics

Partner Center

Subscribe
Explore HBR
  • The Latest
  • All Topics
  • Magazine Archive
  • The Big Idea
  • Case Selections
  • Podcasts
  • Webinars
  • Data & Visuals
  • My Library
  • Newsletters
  • HBR Press
HBR Store
  • Article Reprints
  • Books
  • Cases
  • Collections
  • Magazine Issues
  • HBR Guide Series
  • HBR 20-Minute Managers
  • HBR Emotional Intelligence Series
  • HBR Must Reads
  • Tools
About HBR
  • Contact Us
  • Advertise with Us
  • Information for Booksellers/Retailers
  • Masthead
  • Global Editions
  • Media Inquiries
  • Guidelines for Authors
  • HBR Analytic Services
  • Copyright Permissions
Manage My Account
  • My Library
  • Topic Feeds
  • Orders
  • Account Settings
  • Email Preferences
  • Account FAQ
  • Help Center
  • Contact Customer Service
Follow HBR
  • Facebook
  • X Corp.
  • LinkedIn
  • Instagram
  • Your Newsreader
Copyright Policy Privacy Information Returns Policy
Harvard Business Publishing: Higher Education Corporate Learning Harvard Business Review Harvard Business School
Copyright ©   Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.
Copyright Policy Privacy Information Returns Policy
Harvard Business Publishing: Higher Education Corporate Learning Harvard Business Review Harvard Business School
Copyright ©   Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.