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Innovating in Uncertain Times: Lessons from 2022
AI and machine learning Digital ArticlePlus strategies for driving transformative growth in 2023. -
The CEO of Roblox on Scaling Community-Sourced Innovation
Innovation & Leadership Magazine ArticleWhen Roblox launched, in 2004, its user base was made up of friends, family members, and about 100 tech enthusiasts recruited via Google ads to serve... -
Designing an Inclusive Metaverse
Blockchain Digital ArticleHow principles of “design justice” can ensure virtual spaces truly work for everyone. -
Are You Ready for E-tailing 2.0?
Sales & Marketing Magazine ArticleE-commerce is shifting--from making purchases online to going shopping online, a social experience in which people interact in a 3-D Web space. -
Exploring the Metaverse
Technology & Operations Magazine ArticleMany companies are making big bets on the metaverse (even though most people still aren't quite sure what it is). Three new books help explain why. -
How Luxury Brands Are Manufacturing Scarcity in the Digital Economy
Innovation Digital ArticleLessons from Balenciaga, Louis Vuitton, and Gucci. -
Customers Prefer to Crowdfund Products They Can Improve
Finance & Accounting Digital ArticleInvolving people in the evolution of your idea makes them invested in its success. -
Lessons on Customer Engagement from Fan Controlled Football
Innovation Digital ArticleThe esports venture uses blockchain to let fans call the shots in real time. -
Future Space: A New Blueprint for Business Architecture
Technology & Operations Magazine ArticleAlthough the Internet is an essential conduit for many business activities, it isn't rendering the physical world any less important, as the failures... -
Are Super-Apps Coming to the U.S. Market?
Technology & Operations Digital ArticleSomething super-ish is more likely than a true WeChat equivalent. -
Reverse Product Placement in Virtual Worlds
Sales & Marketing Magazine ArticleRetailers are starting to place real products in virtual worlds. It's just a matter of time before virtual products make the leap into the real world. -
Threads Foreshadows a Big — and Surprising — Shift in Social Media
Technology and analytics Digital ArticleBeing able to instantly port over your Instagram followers — and the accounts you follow — hints at the promise of open-protocol platforms. -
How Do You Manage an Off-Site Team? (HBR Case Study)
Organizational Development Magazine ArticleIn this fictitious case study, HBR editor Regina F. Maruca explores the challenges of managing employees in the alternative workplace. Allison Scher is... -
6 Ways AI Could Disrupt Your Business
AI and machine learning Digital ArticleAsk these questions now to plan for the challenges ahead. -
When CEOs Engage Directly with Customers
Customer experience Digital ArticleA look at the pros and cons. -
How Brands Can Enter the Metaverse
Sales & Marketing Digital ArticleBuilding a strategy for the next frontier. -
8 Best Practices for Creating a Compelling Customer Experience
Customer strategy Digital ArticleTakeaways from an analysis of the American Customer Satisfaction Index. -
Do Customer Communities Pay Off?
Sales & Marketing Magazine ArticleNew research says they do, in spades, especially for online businesses. -
The Rebirth of Software as a Service
Technology and analytics Digital ArticleWhat sparked a SaaS crash in 2022 — and why its best days are still to come. -
Should You Use ChatGPT to Write a Resume?
AI and machine learning Digital ArticleIt depends on the role you’re applying to.
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Social Strategy at Nike
Strategy & Execution Case Study11.95View Details Nike, which first started experimenting with social media and networking in 2004, has been consistently reducing its spending on traditional advertising.... -
Online Auction Markets
Strategy & Execution Case Study11.95View Details eBay, Yahoo!, and Amazon.com entered the online auction market within four years of one another, along with a host of smaller Web sites. Five years later,... -
BroadVision
Technology & Operations Case Study11.95View Details BroadVision develops software that allows Internet-based businesses to gather information about their online customers and deliver customized information... -
Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)
Management Book160.00View Details Lead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different... -
CashDrop (B2)
Innovation & Entrepreneurship Case Study5.00View Details After the events in CashDrop A, Jarrid Tingle and Henri Pierre-Jacques, the founders of Harlem Capital partners, worried that Ruben Flores-Martinez, CashDrop's... -
Virtual Reality and the Gaming Sector 2017
Strategy & Execution Case Study8.95View Details This brief note explores the emerging possibilities of virtual reality and its potential as a gaming platform. -
MySQL Open Source Database in 2004
Strategy & Execution Case Study11.95View Details In 2004, MySQL was a small, $10 million Scandinavian software company that seriously challenged the big three IT companies, IBM, Microsoft, and Oracle,... -
CashDrop (B1)
Innovation & Entrepreneurship Case Study5.00View Details After the events in CashDrop A, Flores-Martinez received two concrete offers from VC funds for his startup business, CashDrop. This case describes the... -
TikTok in 2020: Super App or Supernova? (Abridged)
Sales & Marketing Case Study11.95View Details TikTok's parent company, ByteDance, was launched in 2012 around a simple idea - helping users entertain themselves on their smartphones while on the Beijing... -
Magic: the Gathering - Harnessing an Engaged Player Community
Sales & Marketing Case Study11.95View Details This case study discusses Magic: the Gathering (Magic), a collectible card game that is owned by Wizards of the Coast (Wizards), a subsidiary of Hasbro.... -
E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer
Sales & Marketing Case Study5.00View Details The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations... -
Linux in 2004
Technology & Operations Case Study11.95View Details A new technology platform conceived in the early 1990s, Linux developed into a force to be reckoned with in the operating system marketplace. At first,... -
1933: Germany's Economic Crises (B)
Finance & Accounting Case Study5.00View Details In January 1933, German president Paul von Hindenburg confronted the dilemma of whom to appoint as chancellor in the midst of the Great Depression, polarization... -
E-Commerce Analytics for CPG Firms (C): Free Delivery Terms
Sales & Marketing Case Study5.00View Details The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations... -
Scantran
Technology & Operations Case Study11.95View Details Scandinavia Translations (Scantran) provides translation services between English and the three Scandinavian languages (Danish, Swedish, and Norwegian),... -
(Water) Public-Private Partnerships: The Economics
Global Business Case Study8.95View Details With frequent water main breaks, leaking pipes, and lead contamination, the water infrastructure of many countries is in bad shape, and improvements are... -
BeM: A Start-Up's Journey through Online Product Reviews
Management Case Study11.95View Details The product recommendation website BeM was launched in 2020 in Brazil to explore the significant and untapped potential of the country's online reviews... -
TikTok in 2020: Super App or Supernova?
Innovation & Entrepreneurship Case Study11.95View Details TikTok's parent company, ByteDance, was launched in 2012 around a simple idea - helping users entertain themselves on their smartphones while on the Beijing... -
Valuing Snap After the IPO Quiet Period (A)
Finance & Accounting Case Study11.95View Details Snap, the disappearing message app, went public at $17 per share on March 2, 2017, making its two 20-something founders the youngest self-made billionaires... -
eGrocery and the Role of Data for CPG Firms
Sales & Marketing Case Study8.95View Details This notes provides information about the eGrocery industry and how traditional CPG companies handle this channel and potential data. It is recommended...
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Social Strategy at Nike
Strategy & Execution Case Study11.95View Details Nike, which first started experimenting with social media and networking in 2004, has been consistently reducing its spending on traditional advertising.... -
Online Auction Markets
Strategy & Execution Case Study11.95View Details eBay, Yahoo!, and Amazon.com entered the online auction market within four years of one another, along with a host of smaller Web sites. Five years later,... -
Innovating in Uncertain Times: Lessons from 2022
AI and machine learning Digital ArticlePlus strategies for driving transformative growth in 2023. -
The CEO of Roblox on Scaling Community-Sourced Innovation
Innovation & Leadership Magazine ArticleWhen Roblox launched, in 2004, its user base was made up of friends, family members, and about 100 tech enthusiasts recruited via Google ads to serve... -
BroadVision
Technology & Operations Case Study11.95View Details BroadVision develops software that allows Internet-based businesses to gather information about their online customers and deliver customized information... -
The Secret to Successful Knowledge Seeding
Leadership & Managing People Digital ArticleLaunching a peer-to-peer knowledge-sharing platform is not easy. Online support forums have two distinct segments: those who seek product support, and... -
Designing an Inclusive Metaverse
Blockchain Digital ArticleHow principles of “design justice” can ensure virtual spaces truly work for everyone. -
Are You Ready for E-tailing 2.0?
Sales & Marketing Magazine ArticleE-commerce is shifting--from making purchases online to going shopping online, a social experience in which people interact in a 3-D Web space. -
Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)
Management Book160.00View Details Lead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different... -
CashDrop (B2)
Innovation & Entrepreneurship Case Study5.00View Details After the events in CashDrop A, Jarrid Tingle and Henri Pierre-Jacques, the founders of Harlem Capital partners, worried that Ruben Flores-Martinez, CashDrop's...