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Ditch Performance Reviews? How About Learn to do Them Well?
Giving feedback Digital ArticleFew activities in a workplace polarize like performance reviews. Some see them as subjective and ungrounded, one-sided and boss-dominated and something we should do away with entirely, an opinion put forth most recently in a Wall Street Journal article. Others find them an invaluable tool to develop employees and move the company forward. Our view? […] -
Research: Men Get More Actionable Feedback Than Women
Leadership & Managing People Digital ArticleJust because leadership feedback is positive doesn't mean it's helpful. -
The Right Time to Ask for Feedback
Feedback Digital ArticleDo it before completing 50-60% of your work. -
How Leaders Should React When Someone Disappoints
Leadership & Managing People Digital ArticleFour things to do before you lose your temper. -
The 20 Most Common Things That Come Up During Reference Checks
Communication Digital ArticleBased on data from 3.2 million job candidates. -
Analysis Group’s CEO on Managing with Soft Metrics
Managing people Magazine ArticleInstead of pay formulas, Samuelson depends on extensive discussion and what seems fair. -
Six Principles for Developing Humility as a Leader
Managing yourself Digital ArticleIt’s the most valuable attribute we’re not teaching our high-potentials. -
How to Deliver Criticism So Employees Pay Attention
Managing people Digital ArticleFour tips a champion diver learned from her coach. -
Making Performance Reviews Less Stressful—for Everyone
Managing people Digital Articleby Beverly Ballaro -
How to Improve at Work When You're Not Getting Feedback
Leadership & Managing People Digital ArticleA list of the skills that most strongly influence performance reviews. -
Do You Hate Your Boss?
Leadership & Managing People Magazine ArticleAt least half of all employees have quit a job at some point because of their supervisor. People complain of bosses who bully them, micromanage, steal... -
Overcome Your Fear of Giving Feedback
Communication Digital ArticleThree ways managers make the process harder than it needs to be. -
What to Do When You Think Your Performance Review Is Wrong
Leadership & Managing People Digital ArticleFirst, consider that it might be right. -
Making Sure Your Employees Succeed
Employee performance management Best PracticeIt’s common knowledge that helping employees set and reach goals is a critical part of every manager’s job. Employees want to see how their work contributes to larger corporate objectives, and setting the right targets makes this connection explicit for them, and for you, as their manager. Goal-setting is particularly important as a mechanism for […] -
How to Overcome Executive Isolation
Leadership Digital ArticleIt doesn’t have to be lonely at the top. -
The "Sandwich Approach" Undermines Your Feedback
Communication Digital ArticleIf you have criticism to deliver, just cut to the chase. -
How to Manage Feedback Like An Olympic Athlete
Leadership & Managing People Digital ArticleSix strategies to separate critiques aimed to tear you down from guidance meant to build you up. -
Give a Gift: 4 Tips for More Effective Mentoring
Age and generational issues Digital ArticleLots of companies are recognizing that it makes sense to get older and younger employees talking – sharing knowledge and ideas, combining perspectives in new and interesting ways. But most are going about it in ways that are pretty old school – top-down, highly managed and overly scheduled approaches to building relationships that need, over […] -
Does Your Team Have an Accountability Problem?
Leadership & Managing People Digital ArticleApproach the situation with curiosity, not blame. -
References Should Come from a Candidate's Coworkers, Not Just Their Boss
Organizational Development Digital ArticleAn analysis shows your manager and colleagues talk about you differently.
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Research: Performance Reviews That Actually Motivate Employees
Feedback Digital ArticleA study of 1,600 U.S. workers examined their preference for narrative or numerical feedback — or a combination of the two. -
Turn Employee Feedback into Action
Information management SpotlightKnow what to listen for—and how to respond. -
What Companies Get Wrong About the Employee Experience
Management Digital ArticleIn this issue's Spotlight, Ethan Bernstein, Michael Horn, and Bob Moesta, the authors of "Why Employees Quit," delve into a widespread failure to provide... -
5 Ways to Deal with a Colleague Who Doesn’t Respect Rules
Difficult conversations Digital ArticleHow to avoid resentment and move forward productively. -
When Resentment Is Building on Your Team
Leadership and managing people Digital ArticleExpert advice to help you diffuse tension and refocus on shared goals. -
How to Manage Feedback Like An Olympic Athlete
Receiving feedback Digital ArticleSix strategies to separate critiques aimed to tear you down from guidance meant to build you up. -
How to Ask for Help Without Making Yourself Look Bad
Interpersonal skills Digital ArticleWhen you request support with confidence, your colleagues are more likely to see you as self-assured, pragmatic, and capable. -
Overcome Your Fear of Giving Feedback
Giving feedback Digital ArticleThree ways managers make the process harder than it needs to be. -
When a Coworker Keeps Giving You Unsolicited Advice
Interpersonal communication Digital ArticleWhat to say to put a stop to their not-so-helpful suggestions. -
Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
Research: How Remote Work Impacts Women at Different Stages of Their Careers
Gender Digital ArticleData on software engineers at a Fortune 500 company revealed that junior and senior women saw contrasting costs and benefits. -
How to Ask for the Feedback You Really Need
Developing employees Digital ArticleThree steps to move past generic, unhelpful conversations. -
How to Become a More Empathetic Listener
Listening skills Digital ArticleListening isn’t a solo act; it’s a collaborative one. -
How to Deal with a Condescending Colleague
Giving feedback Digital ArticleIt can be particularly roiling when your know-it-all coworker is actually right. -
When You Think You’re Doing Good Work — But Others Don’t
Managing yourself Digital ArticleFive steps to take when you learn that others’ perceptions don’t match up with your own. -
A Simple Hack to Help You Communicate More Effectively
Business communication Digital ArticleBreak down your message into three parts: What? So what? Now what? -
How to Mentor More People — and Not Get Burned Out
Developing employees Digital ArticleFive strategies to help in-demand mentors manage their time and energy. -
How to Write an Effective Self-Assessment
Managing yourself Digital ArticleDon’t assume that your manager is aware of all you’ve accomplished. Here’s how to artfully highlight what you’ve done this year. -
How to Become a Better Strategic Thinker
Managing yourself Digital ArticleThree core behaviors to cultivate. -
The Art of Setting Expectations as a Project Manager
Business communication Digital ArticleManaging stakeholder expectations is one of the most challenging parts of the job. Here are five ways to do so successfully.
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Temple Health System: Real-Time Feedback & People Analytics (A)
Organizational Development Case Study11.95View Details In 2017, Dr. Gordon Morewood, chair of anesthesiology at Temple University Health System (Temple Health) in Philadelphia, Pennsylvania, faced a rapidly... -
HBR Guide to Delivering Effective Feedback
Communication Book21.95View Details Take the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback.... -
3DP Incorporated (B): Limor Anouk
Organizational Development Case Study5.00View Details Supplement for case W20737 -
Candor at Clever
Leadership & Managing People Case Study11.95View Details Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share (Exhibit 1-2) and headcount (Exhibit 3). As with many high-growth... -
Fail Better: Design Smart Mistakes and Succeed Sooner
Strategy & Execution Book30.00View Details If you're aiming to innovate, failure along the way is a given. But can you fail better? Whether you're rolling out a new product from a city-view office... -
Managing Interpersonal Feedback
Organizational Development Case Study8.95View Details Provides a discussion of both the importance and some possible pitfalls that may be encountered when one tries to talk candidly with others about their... -
HBR's 10 Must Reads on Performance Management (Paperback + Ebook)
Management Special Offer34.95View Details Performance management is changing. Adapt your approach along with it. For decades, performance management has been seen as an annual chore by managers... -
HBR's 10 Must Reads on Managing People 2-Volume Collection
45.00View Details If you read nothing else on managing people, read these definitive articles from Harvard Business Review. Managing people is fraught with challenges,... -
Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)
Management Book160.00View Details Lead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different... -
Performance Management Set: How to Develop Your People to Their Full Potential
Leadership & Managing People Special Offer135.00View Details If you're an executive, manager, or team leader, one of your toughest responsibilities is managing your people's performance. How do you appraise how... -
Peer Feedback At Stress Engineering Services, Inc. (A): Description and Analysis of the Current Performance System
Leadership & Managing People Case Study11.95View Details Donya Brewer, the Director of Human Resources at Stress Engineering Services , was asked to evaluate the firm's peer feedback system and update it to... -
Martha Rinaldi: Should She Stay or Should She Go?
Organizational Development Case Study8.95View Details Martha Rinaldi has been an assistant product manager at leading beverage company Potomac Waters since graduating from business school. Rinaldi is frustrated... -
Temple Health System: Real-Time Feedback & People Analytics (B)
Organizational Development Case Study5.00View Details Supplement to case W20203 -
Performance Management Systems: How Companies are Rethinking People Development
Organizational Development Case Study8.95View Details Business has become increasingly globalized, interconnected, and disrupted by the unceasing progress of technology. As markets span ever-larger geographical... -
ChatChat (Co-Founders Version)
Leadership & Managing People Case Study11.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles: two for students playing the... -
HBR's 10 Must Reads on Performance Management (with bonus article "Reinventing Performance Management" by Marcus Buckingham and Ashley Goodall)
24.95View Details Performance management is changing. Adapt your approach along with it. For decades, performance management has been seen as an annual chore by managers... -
HBR's 10 Must Reads on Communication, Vol. 2 (Paperback + Ebook)
Communication Special Offer34.95View Details Is your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
HBR's 10 Must Reads 2024: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Democratizing Transformation" by Marco Iansiti and Satya Nadella)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
HBR's 10 Must Reads on Communication 2-Volume Collection
Communication Book45.00View Details If you read nothing else on communicating effectively, read these definitive articles from Harvard Business Review. The best leaders know how to communicate...
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Ditch Performance Reviews? How About Learn to do Them Well?
Giving feedback Digital ArticleFew activities in a workplace polarize like performance reviews. Some see them as subjective and ungrounded, one-sided and boss-dominated and something we should do away with entirely, an opinion put forth most recently in a Wall Street Journal article. Others find them an invaluable tool to develop employees and move the company forward. Our view? […] -
Research: Men Get More Actionable Feedback Than Women
Leadership & Managing People Digital ArticleJust because leadership feedback is positive doesn't mean it's helpful. -
The Right Time to Ask for Feedback
Feedback Digital ArticleDo it before completing 50-60% of your work. -
Temple Health System: Real-Time Feedback & People Analytics (A)
Organizational Development Case Study11.95View Details In 2017, Dr. Gordon Morewood, chair of anesthesiology at Temple University Health System (Temple Health) in Philadelphia, Pennsylvania, faced a rapidly... -
How Leaders Should React When Someone Disappoints
Leadership & Managing People Digital ArticleFour things to do before you lose your temper. -
The 20 Most Common Things That Come Up During Reference Checks
Communication Digital ArticleBased on data from 3.2 million job candidates. -
HBR Guide to Delivering Effective Feedback
Communication Book21.95View Details Take the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback.... -
Analysis Group’s CEO on Managing with Soft Metrics
Managing people Magazine ArticleInstead of pay formulas, Samuelson depends on extensive discussion and what seems fair. -
Six Principles for Developing Humility as a Leader
Managing yourself Digital ArticleIt’s the most valuable attribute we’re not teaching our high-potentials. -
How to Deliver Criticism So Employees Pay Attention
Managing people Digital ArticleFour tips a champion diver learned from her coach.