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Data Is Great - But It's Not a Replacement for Talking to Customers
Technology & Operations Digital ArticleThe best insights often come from seeing the world through someone else's eyes. -
What Kind of Data Scientist Do You Need?
Leadership & Managing People Digital ArticleIt depends on your business. -
6 Actions CEOs Must Take During a Cyberattack
Technology & Operations Digital ArticleLessons from the Colonial Pipeline ransomware attack. -
AI Success Depends on Tackling “Process Debt”
AI and machine learning Digital ArticleIt’s time to clean up the antiquated, functionally isolated, and customer-disconnected ways of doing work. -
When It Comes to Influencers, Smaller Can Be Better
Sales & Marketing Magazine ArticleThough celebrity influencers get lots of attention, they often don't produce sales. When Bocconi University's Maximilian Beichert and colleagues looked... -
HR Must Make People Analytics More User-Friendly
Technology & Operations Digital ArticleOnly 5% of big-data investments are in human resources. -
A Refresher on Statistical Significance
Technology & Operations Digital ArticleIt's too often misused and misunderstood. -
Are You Ready for the Quantum Computing Revolution?
Technology and analytics Digital ArticleStudies predict it will be a multibillion-dollar industry by the end of the decade. -
How One Major Healthcare Firm Became the Leader in Innovative AI Use
Technology & Operations Digital ArticleInterviews with the Blue Cross Blue Shield of Michigan management team identified seven principles that guided their actions. -
Better Questions to Ask Your Data Scientists
Strategy & Execution Digital ArticleYou can't just ask for answers. -
How Generative AI Will Transform Knowledge Work
Technology and analytics Digital ArticleManagers can take steps to help employees realize the potential benefits. -
How Well Does Your Company Use Analytics?
Technology & Operations Digital ArticleA framework to identify your strengths and weaknesses. -
Sellers Are Overwhelmed by New Technology
Sales Digital ArticleAccording to research, salespeople who feel overwhelmed by technology are 43% less likely to meet quota. -
Innovating in Uncertain Times: Lessons from 2022
AI and machine learning Digital ArticlePlus strategies for driving transformative growth in 2023. -
How CEOs Can Lead a Data-Driven Culture
Leadership & Managing People Digital Article63% of chief executives don't believe their companies make good use of their analytics. -
How Machine Learning Will Transform Supply Chain Management
Technology & Operations Magazine ArticleBusinesses need better planning to make their supply chains more agile and resilient. After explaining the shortcomings of traditional planning systems,... -
Big Data and Machine Learning Won't Save Us from Another Financial Crisis
Technology & Operations Digital ArticleHuman judgment still matters deeply. -
Why It's So Hard for Us to Visualize Uncertainty
Technology & Operations InterviewElection night brought a tricky dataviz challenge into focus. -
Build Better Management Systems to Put Your Data to Work
Technology and analytics Digital ArticleFive guidelines to help you decide who does what.
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ChoicePoint (B)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. -
The Internet of Things
Management Case Study8.95View Details The Internet of Things (IoT) can be generally explained as a network of objects that collect data regarding their surroundings and transfer it across... -
The Year in Tech, 2024: The Insights You Need from Harvard Business Review
22.95View Details A year of HBR's essential thinking on tech--all in one place. Generative AI, Web3, neurotech, reusable rockets to power the space economy--new technologies... -
Ctrip: Scientifically Managing Travel Services
Leadership & Managing People Case Study11.95View Details Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding... -
Avalon Information Services, Inc.
Sales & Marketing Case Study11.95View Details The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the... -
HBR Guide to Data Analytics Basics for Managers Toolkit
Strategy & Execution Book79.95View Details Today's business environment brings with it an onslaught of data, but leaving the analysis to others in your company just won't cut it. Now more than... -
Solagen: Process Improvement in the Manufacture of Gelatin at Kodak
Technology & Operations Case Study11.95View Details Kodak must decide whether to make a major investment in a production facility designed around a new technique for producing the gelatin critical to so... -
Green Freight Asia (C): The Road Ahead
Leadership & Managing People Case Study5.00View Details Green Freight Asia (GFA) is a three-part case. Part A chronicles the formation of GFA, a private sector initiative that grew out of a network of companies... -
Radically Human: How New Technology Is Transforming Business and Shaping Our Future
30.00View Details Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking... -
Data Science at Target
Finance & Accounting Case Study11.95View Details Paritosh Desai joined Target.com in 2013 as VP of Business Intelligence, Analytics & Testing to explore how the retailer could use its relatively small... -
Oakland A's (B)
Strategy & Execution Case Study5.00View Details The general manager of the Oakland A's professional baseball team must evaluate two salary-and-bonus plans proposed by the A's star pitcher (see UV3696).... -
Can Blockchain Help Château Lafite Fight Counterfeits?
Technology & Operations Case Study11.95View Details Château Lafite Rothschild produces some of the world's most expensive wine, making the product an attractive target for counterfeiters. Fighting these... -
HBR's 10 Must Reads 2017: The Definitive Management Ideas of the Year from Harvard Business Review (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
AI for Leaders: The HBR Collection on Bridging Strategy and Technology
Management Special Offer95.00View Details When making strategic decisions about AI, you - not your tech team - should be leading the way. Today, every leader needs to have a high-level understanding... -
Amazon.com, Inc. Buys Whole Foods Market
Finance & Accounting Case Study11.95View Details After Amazon.com announced it would acquire Whole Foods, shares of supermarkets in the United States were hit hard; the same was true for grocers in Europe,... -
Artificial Intelligence: Tools for Preparing Your Team for the Future
99.95View Details Companies that don't use AI will soon be obsolete. From making faster, better decisions to automating rote work to enabling robots to respond to emotions,... -
Algorithmic Bias in Marketing
Sales & Marketing Case Study8.95View Details This note focuses on algorithmic bias in marketing. First, it presents a variety of marketing examples in which algorithmic bias may occur. The examples... -
K2: Brotherhood of the Rope (C)
Leadership & Managing People Case Study5.00View Details Chris Warner led a team of experienced mountain climbers on an expedition to reach the summit of K2-the second-highest in the world. After failing to... -
The Indian Railway Catering and Tourism Corporation: The Data Monetisation Tender
Management Case Study11.95View Details The Indian Railway Catering and Tourism Corporation (IRCTC) handles all online and mobile ticketing for the Indian Railways, the largest passenger carrier... -
Managing with Analytics at Procter & Gamble
Technology & Operations Case Study11.95View Details Senior management at P&G has put a strong emphasis on using data to make "better, smarter, real-time business decisions." The Global Business Services...
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Data Is Great - But It's Not a Replacement for Talking to Customers
Technology & Operations Digital ArticleThe best insights often come from seeing the world through someone else's eyes. -
What Kind of Data Scientist Do You Need?
Leadership & Managing People Digital ArticleIt depends on your business. -
6 Actions CEOs Must Take During a Cyberattack
Technology & Operations Digital ArticleLessons from the Colonial Pipeline ransomware attack. -
AI Success Depends on Tackling “Process Debt”
AI and machine learning Digital ArticleIt’s time to clean up the antiquated, functionally isolated, and customer-disconnected ways of doing work. -
When It Comes to Influencers, Smaller Can Be Better
Sales & Marketing Magazine ArticleThough celebrity influencers get lots of attention, they often don't produce sales. When Bocconi University's Maximilian Beichert and colleagues looked... -
HR Must Make People Analytics More User-Friendly
Technology & Operations Digital ArticleOnly 5% of big-data investments are in human resources. -
A Refresher on Statistical Significance
Technology & Operations Digital ArticleIt's too often misused and misunderstood. -
ChoicePoint (B)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. -
The Internet of Things
Management Case Study8.95View Details The Internet of Things (IoT) can be generally explained as a network of objects that collect data regarding their surroundings and transfer it across... -
The Year in Tech, 2024: The Insights You Need from Harvard Business Review
22.95View Details A year of HBR's essential thinking on tech--all in one place. Generative AI, Web3, neurotech, reusable rockets to power the space economy--new technologies...