SKIP TO CONTENT

Why Employees Quit

Skizzomat

Summary.   

The so-called war for talent is still raging. But in that fight, employers continue to rely on the same hiring and retention strategies they’ve been using for decades. Why? Because they’ve been so focused on challenges such as poaching by industry rivals, competing in tight labor markets, and responding to relentless cost-cutting pressures that they haven’t addressed a more fundamental problem: the widespread failure to provide sustainable work experiences. To stick around and give their best, people need meaningful work, managers and colleagues who value and trust them, and opportunities to advance in their careers, the authors say. By supporting employees in their individual quests for progress while also meeting the organization’s needs, managers can create employee experiences that are mutually beneficial and sustaining.

The so-called war for talent is still raging. But in that fight employers continue to rely on the same hiring and retention strategies they’ve been using for decades, even though those approaches aren’t working: People may be enticed to stay a bit longer than they otherwise would have, but they still leave. So why do organizations persist with those strategies? Because they’ve been so focused on challenges such as tight labor markets, relentless cost-cutting pressures, and poaching by industry rivals that they haven’t addressed a more fundamental problem: the widespread failure to provide gratifying work experiences. To stick around and keep giving their best, people need meaningful work; managers and colleagues who value, respect, and trust them; and opportunities to grow, excel, and advance in their careers.

A version of this article appeared in the November–December 2024 issue of Harvard Business Review.

Partner Center