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Work environments|We’re Still Lonely at Work
Work environments

We’re Still Lonely at Work

It’s time for organizations to take a new approach. by Constance Noonan Hadley and Sarah L. Wright

From the Magazine (November–December 2024)
Dan Saelinger using AI

Summary.   

In recent years, the huge impact that work loneliness is having on healthcare costs, absenteeism, and turnover has received widespread attention. Despite growing awareness, the problem remains, with one in five employees worldwide feeling lonely at work. In this article, the authors debunk myths about work loneliness, such as the belief that in-person work or team assignments can solve the issue. They emphasize that loneliness is not just a personal problem but also an organizational one, influenced by the work environment. Practical actions that employers can take to reduce work loneliness include measuring loneliness, designing slack in workflows, creating a culture of connection, and building social activities into the rhythm of work. Simple activities like communal lunches and happy hours are particularly appreciated by employees of all types. Work loneliness is an epidemic, but a cure is within reach, the authors contend. By helping employees make social connections, companies build a happier, healthier, and more productive workforce.
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In recent years, the huge impact that work loneliness has on healthcare costs, absenteeism, and turnover has received widespread attention. The U.S. Surgeon General’s Office and the World Health Organization have exhorted employers to do more to address social disconnection at work, but despite growing awareness and effort, the problem persists. In fact, the 2024 State of the Global Workplace report by Gallup finds that one in five employees worldwide currently feels lonely at work.

Read more on Work environments or related topics Mental health, Inclusion and belonging, Organizational culture and Remote work
A version of this article appeared in the November–December 2024 issue of Harvard Business Review.
Read more on Work environments or related topics Mental health, Inclusion and belonging, Organizational culture and Remote work

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