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The Empowerment Effort That Came Undone

George Marlow, a manufacturing vice president at SportsGear, stopped by the buffet table, scooped up his usual breakfast of coffee and a bagel, and headed for a seat. He had been looking forward to this month’s companywide meeting. Martin Griffin, SportsGear’s CEO, was going to proclaim a new era of empowerment at the company.

Read more on Leading teams or related topics Motivating people and Change management
A version of this article appeared in the January–February 1995 issue of Harvard Business Review.

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