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What a Study of French Auditors Shows About Homophobia at Work
Leadership & Managing People Digital ArticleMany felt pressure to lie about their personal lives. -
Mommy-Track Backlash (HBR Case Study)
Organizational Development Magazine Article"Please don't tell me that I need to have a baby to have this time off." Those words were still ringing in the ears of Jessica Gonon an hour after a tense... -
In Praise of Uncertainty
Decision making and problem solving Magazine ArticleThe information technology explosion was set off by visionaries who thrive on uncertainty. Today that innovation-fueling uncertainty is in danger, a victim of its own success and excess. IT producers have historically built platforms that are useless standing alone, inviting others to parlay them into a variety of useful applications. The first PC makers shipped […] -
Building a Direct-to-Consumer Strategy Without Alienating Your Distributors
Sales and marketing Digital ArticleThree ways to minimize risk. -
Will She Fit In?
Power and influence Magazine ArticleSusan’s client made a pass at her. If she speaks out, will it destroy her career? -
Does Manufacturing Matter?
Business history Magazine ArticleThe short answer is: not much. And that’s a good thing. -
What Happens When Consultants Work for Authoritarian Regimes
Government Digital ArticleThey can play a valuable role at first, but then quickly bow to the desires of ruling elites. -
Does It Pay to Hire Consultants? Evidence from the Bordeaux Wine Industry
Operations strategy Digital ArticleUncorking superior performance. -
Read a Plant—Fast
Workspaces design Magazine ArticleTo the trained eye, even a quick plant tour can reveal a lot about a company. Here’s how to tell if a factory is truly lean—in as little as 30 minutes. -
Crap Circles
Analytics and data science Magazine ArticleThe most dubious business plan can look solid—even smart—if it’s cast as a virtuous circle. “See, we invest our profits in innovation to create delightful products that customers buy—which generate profits that we invest in innovation!” Who could argue with that? Indeed, the merit of self-reinforcing systems seems so obvious that businesspeople instinctively describe their […] -
Breakthrough Ideas for Today’s Business Agenda
Leadership Magazine ArticleIdeas come and go, but a few truly important ones take hold and change how we think and work. HBR’s editors identify five provocative concepts that are shaping management now. -
DuPont’s CEO on Executing a Complex Cross-Border Acquisition
Mergers and acquisitions Magazine ArticlePhotography: Ben Baker/Redux The Idea: Executives at DuPont worked for six months on the $7 billion acquisition of Denmark’s Danisco. Ellen Kullman details the challenges and opportunities that arose—and offers lessons for others involved in M&A. Two days before Thanksgiving 2010, my phone rang. Tom Knutzen, the CEO of Danisco, was on the line. His […] -
The Strategic Power of Saying No
Entrepreneurship Magazine ArticleThe hardest part of being an entrepreneur can be learning to turn down business. It is also the only way to survive—and grow. -
Make Sure Your Employees Have Enough Interesting Work to Do
Personal productivity Digital ArticleAdvice for growing firms. -
The Case of the Stymied Strategist
Strategic planning Magazine ArticleWhat happens when a management group turns its attention to strategic planning? Is such planning worth the unusual demands it places on management? Why does it perplex some executive teams which are otherwise effective in running their businesses? These related questions are explored by Mr. Mainer in his description of a case which synthesizes the […] -
How We Built a Strong Company in a Weak Industry
Innovation & Entrepreneurship Magazine ArticleWhen Roger Brown and Linda Mason decided to start a child care and early-education company 15 years ago, they knew about the challenges inherent in the... -
How to Buy/Sell Professional Services
Managing people Magazine ArticleIn recent years, there has been a marked increase in the buying of professional services by management. This is true for a broad range of advisory activities, such as financial, economic, public relations, advertising, legal, personnel, research, and many others. By the same token, there has been a marked growth in the firms selling these […] -
Consulting Is More Than Giving Advice
Leadership & Managing People Magazine Article -
A Simpler Way to Pay
Boards Magazine ArticleRewarding individual performance is the way of the business world, but there are rare exceptions. At executive search firm Egon Zehnder International, seniority and companywide results determine pay. The company’s founder explains how this unconventional compensation system works—and why. -
You Can Win Without Differentiation
Strategy & Execution Digital ArticleYou don't have to be different to make money.
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Jucai Human Resource Development: Empowering through Data
Strategy & Execution Case Study11.95View Details The founder of Jucai Human Resources Development Co., Ltd. had witnessed the development of China's human resources service industry over the previous... -
The Digital Transformation of a Business Model: The Impact of AI Technologies on a Translation Firm - Chapter 3: ChatGPT hits the stage (2023) (D)
{{MajorSubject}} Case Study5.00View Details This four-part case outlines the transformation of Alexa Translations triggered by its acquisition of an AI firm. The preface sets the stage, providing... -
Change of Plan
Innovation & Entrepreneurship Case Study11.95View Details In 2016, the Plan Foundation in Colombia was the organization with the largest investment in social programs of all those that made up the global organization... -
An Emerging Leader: Nora Has a New Job
Management Case Study11.95View Details Nora is an intelligent, hard-working employee in her first managerial role. As she attempts to move from a role as a contributor to that of a leader,... -
Rebranding at Oliver Wyman Group
Organizational Development Case Study11.95View Details In 2007, the individual consulting firms loosely held under the name Mercer Specialty Consulting came together more closely to form the $1.5 billion strategy... -
Freeze (B): Handling A Whistle-Blowing Report
Management Case Study5.00View Details On May 5, 2023, Vicky Poirier received a call from Daniel Chen, vice-president of finance at Freeze Inc. After receiving an internal tip, Chen was calling... -
Gray Security: Building a South African Services Firm
Innovation & Entrepreneurship Case Study11.95View Details Describes Gray Security Services, an entrepreneurial South African firm that has recently gone through a financial restructuring with the help of Brait... -
Agilus Work Solutions: Back to the Office?
Management Case Study11.95View Details In April 2022, the chief executive officer (CEO) of Agilus Work Solutions (Agilus) was considering how to handle the future of work at the company. With... -
Don't Shoot the Messenger: Communicating during Project Crises
Management Case Study11.95View Details In September 2019, the project manager of Washington, DC, technology company Zinthro found a serious calculation error in her company's bid for a major... -
Simplyk: From Volunteering to Fundraising for NPOs - Part B - Business Model II: Fundraising for NPOs
Management Case Study5.00View Details This two-part case examines the major challenges faced by Simplyk, a start-up with a social mission related to volunteering and the non-profit ecosystem.... -
Marketing at Wachtell, Lipton, Rosen & Katz
Sales & Marketing Case Study11.95View Details Describes the history and unique operating principles of the most successful corporate law firm in the country. Closes with a lengthy quotation by Martin... -
Himo: A New Breed in China's Photography Industry
Management Case Study11.95View Details How can a service industry startup in a traditional segment gain a foothold in the market? How do we run standardized operations in an industry where... -
Liip: How a Web Development Company Was Transformed by Holacracy
Management Case Study11.95View Details No hierarchies, no superiors, circles, roles, and complete transparency. That was the secret to Liip's success after it moved from a pyramid to a holacratic... -
AccelleWell: Surviving a Toxic CEO
Management Case Study11.95View Details By September 2022, Elizabeth Hooper had been working for 100 days as chief human resources officer at AccelleWell, a contract development and manufacturing... -
Garanti Payment Systems: Digital Transformation Strategy (A)
Sales & Marketing Case Study11.95View Details Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions.... -
Ginzel et al vs. Kolcraft Enterprises et al (A)
Strategy & Execution Case Study11.95View Details Examines the wrongful death lawsuit brought by the family of an infant who died after a portable crib collapsed. The manufacturer, Kolcraft, licensed... -
WRCB, IIT Bombay: Commercializing Deep-Tech Innovation
Management Case Study11.95View Details The Wadhwani Research Centre for Bioengineering (WRCB) at the Indian Institute of Technology Bombay (IITB), established in 2014 with support from the... -
Comfort Class Transport: Does Customer Service Need an Overhaul?
Technology & Operations Case Study8.95View Details The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The... -
Sotheby's NFT Sales: Art, Auction, And Apes
Management Case Study11.95View Details "NFT"is a unique type of asset in the art as well as technology world. In 2021, a digital art collection of 101 cartoon apes was sold for USD24.4 million,... -
Haiqixing: Achieving Rapid Development through Strategic Transformation
Management Case Study11.95View Details Founded in 2014 in Guangdong, China, Guangdong Haiqixing Marine Technology Co. Ltd. (Haiqixing) was a total solution service provider for marine big data...
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What a Study of French Auditors Shows About Homophobia at Work
Leadership & Managing People Digital ArticleMany felt pressure to lie about their personal lives. -
Managing the New Tensions of Hybrid Work
Management Digital ArticleAs many employees resist the call to return to the workplace from home offices established during the COVID-19 pandemic, managers worried about losing... -
Jucai Human Resource Development: Empowering through Data
Strategy & Execution Case Study11.95View Details The founder of Jucai Human Resources Development Co., Ltd. had witnessed the development of China's human resources service industry over the previous... -
Mommy-Track Backlash (HBR Case Study)
Organizational Development Magazine Article"Please don't tell me that I need to have a baby to have this time off." Those words were still ringing in the ears of Jessica Gonon an hour after a tense... -
In Praise of Uncertainty
Decision making and problem solving Magazine ArticleThe information technology explosion was set off by visionaries who thrive on uncertainty. Today that innovation-fueling uncertainty is in danger, a victim of its own success and excess. IT producers have historically built platforms that are useless standing alone, inviting others to parlay them into a variety of useful applications. The first PC makers shipped […] -
Building a Direct-to-Consumer Strategy Without Alienating Your Distributors
Sales and marketing Digital ArticleThree ways to minimize risk. -
Will She Fit In?
Power and influence Magazine ArticleSusan’s client made a pass at her. If she speaks out, will it destroy her career? -
Does Manufacturing Matter?
Business history Magazine ArticleThe short answer is: not much. And that’s a good thing. -
What Happens When Consultants Work for Authoritarian Regimes
Government Digital ArticleThey can play a valuable role at first, but then quickly bow to the desires of ruling elites. -
How Auditor Working Conditions Limit Supply Chain Transparency
Management Digital ArticleCompanies looking to ensure that their suppliers are acting ethically as partners, employers, and members of the community often engage auditors to conduct...