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The Marshmallow Test for Grownups
Leadership & Managing People Digital ArticleYour entire day revolves around willpower. -
Leaders, Do You Have a Clear Vision for the Post-Crisis Future?
Crisis management Digital ArticleDon’t let your short-term response get in the way of your long-term plan. -
Increase Your Team's Motivation Five-Fold
Leadership & Managing People Digital ArticleIn a famous experiment, researchers ran a lottery with a twist. Half the participants were randomly assigned a lottery number. The remaining half were... -
Customer Service in a Crisis
Rene Carayol of Cass Business School explains how First Direct's commitment to customer service saved a life on 9/11. -
CEOs, Step into the Front Lines or Risk Losing Touch
Leadership & Managing People Digital ArticleDriving organizational change requires getting closer to both your employees and customers. -
CEOs, Here's How to Lead in an Era of Constant Change
Leadership & Managing People Digital ArticlePrioritize, build trust, simplify, and prepare. -
Five Messages Leaders Must Manage
Leadership & Managing People Magazine ArticleIf you want to know why so many organizations sink into chaos, look no further than their leaders' mouths. Over and over, leaders present grand, overarching--yet... -
One Engagement Strategy Does Not Fit All
Leadership & Managing People Digital ArticleEmployees are not clones. -
Use Stories from Customers to Highlight Your Company's Purpose
Organizational Development Digital ArticleHere's how Sweetgreen, Lyft, and JetBlue do it. -
Leadership in a Combat Zone (HBR Classic)
Leadership & Managing People Magazine ArticleLeadership is often presented as an abstract undertaking, a matter of vision and values rather than practical details. But in the author's world, the... -
Mastering the Value Chain: An Interview with Mark Levin of Millennium Pharmaceuticals
Strategy & Execution Magazine ArticleIn this interview with HBR senior editor David Champion, Mark Levin, the founder and CEO of Millennium Pharmaceuticals, describes his vision of the future... -
September 11, 2001: A CEO's Story
Leadership & Managing People Magazine ArticleOn the day of the terrorist attacks on New York's World Trade Center, 1,779 employees of Marsh & McLennan Co. (MMC) had office space in the twin towers... -
Lessons from Toyota's Long Drive: A Conversation with Katsuaki Watanabe
Leadership & Managing People Magazine ArticleLast December the Toyota Motor Corporation officially forecast that it would sell 9.34 million cars in 2007--which could make it the world's largest automaker.... -
A Guide to Building Psychological Safety on Your Team
Early career Survival GuideTips for first-time managers. -
What Titans Can Teach Us
Leadership & Managing People Magazine ArticleThe legendary titans of American business could be scheming and ruthless. But a business leader doesn't have to strive for titanhood to benefit from the... -
Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees
Business and society Digital ArticleBrewer says inclusion and equity are about making employees feel seen and heard. -
3 Ways Our Brains Undermine Our Ability to Be a Good Leader
Leadership Digital ArticleUnderstanding the science of what’s going on can help us counteract these self-sabotaging tendencies. -
What Makes a Leader?
Leadership & Managing People Magazine ArticleWhen asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision-the qualities traditionally... -
What Do People - Not Techies, Not Companies - Think About Artificial Intelligence?
Technology & Operations Digital ArticleThey're worried about their jobs but otherwise optimistic. -
You Don't Have to Be CEO to Be a Visionary Leader
Leadership & Managing People Digital ArticlePeople want to know what they're working toward and why.
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Kent Thiry: "Mayor" of DaVita
Organizational Development Case Study11.95View Details Kent Thiry, CEO of dialysis provider DaVita, is considering how to integrate employees from recently acquired Gambro Healthcare without damaging DaVita's... -
Ça Va de Soi: A Phoenix Rises from the Ashes of a Failed IT Project - Part B - The Rise
Technology & Operations Case Study5.00View Details Supplement to case HEC138. This two-part case study of a Canadian knitwear SME called Ça Va de Soi (CVDS) presents a real-life situation: an IT project... -
Get Your Venture Backed with Persuasive Data Viz: An HBR Collection for Building the Perfect Pitch Deck
Communication Book65.00View Details Communicating your idea in a clear, compelling, and persuasive manner is critical when trying to launch a new venture. This Harvard Business Review collection... -
Narayana Hrudayalaya Heart Hospital: Cardiac Care for the Poor (A)
Innovation & Entrepreneurship Case Study11.95View Details Describes the mission, vision, and strategy of a team of entrepreneurs headed by a charismatic heart surgeon who founded a heart hospital in Bangalore,... -
GE's Growth Strategy: The Immelt Initiative
Strategy & Execution Case Study11.95View Details Follows the actions of GE CEO, Jeff Immelt, as he implements a growth strategy for the $150 billion company in a tough business environment. In four years,... -
PMI'S VISION OF A SMOKE-FREE FUTURE: CAN A TOBACCO COMPANY BE SUSTAINABLE (ABRIDGED)
Strategy & Execution Case Study11.95View Details Philip Morris International (PMI) CEO André Calantzopoulos announced in 2016 a radical pivot in the Marlboro cigarette manufacturer's strategy: the company... -
Re-Imagining Crotonville: Epicenter of GE's Leadership Culture (A)
Leadership & Managing People Case Study11.95View Details The case examines the evolution of GE's corporate university in Crotonville, NY from its founding in 1956 through 2010 and the start of an effort of "Re-Imagining... -
Unilever's New Global Strategy: Competing through Sustainability
Global Business Case Study11.95View Details In January 2009, when Paul Polman was appointed CEO of Unilever, he inherited a company in long-term decline at the beginning of a major global financial... -
The Vanguard Group
Strategy & Execution Case Study11.95View Details In 2019, The Vanguard Group with $5.1 trillion in assets under management was the largest global provider of mutual funds, and the second largest provider... -
Ashok Leyland: Shattered Dreams - Transformation For Survival (Combined Version)
Strategy & Execution Case Study11.95View Details Case A & B (ISB113 & ISB115) have also been made available in a combined version. -
The Tzu Chi Foundation's China Relief Mission
Leadership & Managing People Case Study11.95View Details A faith-based organization from Taiwan has made considerable inroads in being able to operate effectively in mainland China. Is further expansion too... -
The Freelancers Union (A)
Leadership & Managing People Case Study11.95View Details Sara Horowitz faces a major strategic decision. Founder and CEO of the Freelancers Union, Horowitz has worked tirelessly to operationalize her new mutualist... -
Quabbin Cablevision Co.
Finance & Accounting Case Study11.95View Details Several entrepreneurs are considering the purchase of an existing cable TV business with the financial assistance of several investors. They must decide... -
Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication
Leadership & Managing People Case Study11.95View Details Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating... -
Food Angel: A Sustainable Solution to Food Waste in Hong Kong
Leadership & Managing People Case Study11.95View Details Food Angel is a Hong Kong based social venture that recycles food into cooked meals for Hong Kong's poor. Founded by Gigi Tung, Food Angel has growth... -
Citizens Bank
Leadership & Managing People Case Study11.95View Details In November 2004, Larry Fish, chairman of Citizens Bank, is wondering about the challenges posed by the latest and largest acquisition in the history... -
Jollibee Foods Corporation
Organizational Development Case Study11.95View Details When Tony Tan Caktiong had stepped down as president and CEO of Jollibee Foods Corporation in mid-2014, he had been succeeded by his younger brother,... -
Mondavi Winery
Communication Case Study11.95View Details Examines Mondavi Winery's struggle to communicate its value proposition to the market following an apparently successful IPO. The Mondavi Winery had a... -
Pella Corporation: Creating the Right Shareholder Roles and Goals for the Future
Management Case Study11.95View Details This case concerns the efforts of a multigenerational family company to articulate and document shareholder roles and goals aligned with the enterprise's...
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The Marshmallow Test for Grownups
Leadership & Managing People Digital ArticleYour entire day revolves around willpower. -
Kent Thiry: "Mayor" of DaVita
Organizational Development Case Study11.95View Details Kent Thiry, CEO of dialysis provider DaVita, is considering how to integrate employees from recently acquired Gambro Healthcare without damaging DaVita's... -
Leaders, Do You Have a Clear Vision for the Post-Crisis Future?
Crisis management Digital ArticleDon’t let your short-term response get in the way of your long-term plan. -
Increase Your Team's Motivation Five-Fold
Leadership & Managing People Digital ArticleIn a famous experiment, researchers ran a lottery with a twist. Half the participants were randomly assigned a lottery number. The remaining half were... -
Customer Service in a Crisis
Rene Carayol of Cass Business School explains how First Direct's commitment to customer service saved a life on 9/11. -
Ça Va de Soi: A Phoenix Rises from the Ashes of a Failed IT Project - Part B - The Rise
Technology & Operations Case Study5.00View Details Supplement to case HEC138. This two-part case study of a Canadian knitwear SME called Ça Va de Soi (CVDS) presents a real-life situation: an IT project... -
CEOs, Step into the Front Lines or Risk Losing Touch
Leadership & Managing People Digital ArticleDriving organizational change requires getting closer to both your employees and customers. -
Get Your Venture Backed with Persuasive Data Viz: An HBR Collection for Building the Perfect Pitch Deck
Communication Book65.00View Details Communicating your idea in a clear, compelling, and persuasive manner is critical when trying to launch a new venture. This Harvard Business Review collection... -
Narayana Hrudayalaya Heart Hospital: Cardiac Care for the Poor (A)
Innovation & Entrepreneurship Case Study11.95View Details Describes the mission, vision, and strategy of a team of entrepreneurs headed by a charismatic heart surgeon who founded a heart hospital in Bangalore,... -
CEOs, Here's How to Lead in an Era of Constant Change
Leadership & Managing People Digital ArticlePrioritize, build trust, simplify, and prepare.