Information technology and telecom sector

Tim Cook is on track to be the next Steve Ballmer.

Why would a new Ceres report give low scores to Whole Foods, one of the nation’s largest purchasers of renewable energy, for the way it is responding to the challenge of climate change? Precisely for the word that Whole Foods uses to describe itself: “whole.” Many of the company’s actions on climate change are laudable, […]

The internet has changed a lot since the Communications Decency Act was passed in 1996.

As Verizon puts its iPhone on sale this week, many observers are predicting doom and gloom for AT&T, which previously had exclusive rights to offer Apple’s blockbuster device. Verizon has already sold out of its pre-order iPhones, and the ad wars have already begun. However, many business leaders neglect to realize how competitive threats create […]

What the role is, and what makes someone qualified for it.

HP finds itself in a complicated position. While the technology giant’s second-quarter revenue increased by 3%, its relatively new CEO, Leo Apotheker, was forced to lower the forecast for revenue for the fiscal year. He blamed the Japan earthquake, the anemic PC market, and a troubled services organization. Wall Street did not take kindly to […]

Because our attention is a limited resource.

Companies have been doing this since the 1920s.

When the Gallup Organization applied Six Sigma principles to sales and service groups at several companies, it learned how much performance variation exists between seemingly similar work groups. Managing that variability can raise overall performance by orders of magnitude and can create organic growth.

It’s his baby, after all. In 1994 Jerry Yang (together with David Filo) birthed an Internet web site named after him – “Jerry’s Guide to the World Wide Web” – and since then they’ve been inseparable. While at the age of one “Jerry’s Guide” was more formally christened – Yahoo! Inc. – the relationship between […]

Why AOL founder Steve Case is placing his bets across the rest of America.

Use caricature to gain a competitive perspective on UX challenges.

Decentralized companies take twice as long to pull the plug.

The more networked a market is, the harder it is for an innovation to take hold. Smart innovators learn to orchestrate marketwide change by starting from the endgame they desire.

His new novel synthesizes all that is unsettling in the knowledge economy.

Which company will benefit?

20-something founders are quite common among those who have built billion-dollar start-ups.

Seagoing criminals are always changing tactics. To catch them, uncover their hidden patterns.

The availability of abundant digital bandwidth will reshape the media and communications industries. Content creation will break apart from content delivery, opening up attractive opportunities for start-ups and posing tough challenges for traditional media giants.

Infusing bureaucracy with entrepreneurial energy starts at the top.