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How One Fast-Food Chain Keeps Its Turnover Rates Absurdly Low
Leadership & Managing People Digital ArticleHire for attitude, and train (a lot) for skill. -
What Great Sponsors Do Differently
Leadership & Managing People Digital ArticleThey leverage a vibrant mix of connection and action to advance high performers into leadership. -
You Need a Skills-Based Approach to Hiring and Developing Talent
Leadership & Managing People Digital ArticleThree strategies for managers. -
How to Interview and Assess a Serial Job Hopper
Leadership & Managing People Digital ArticleStart with her oldest position and work your way up. -
Cultivating Ex-Employees
Organizational Development Magazine ArticleMost businesses shower attention and rewards on potential recruits and current employees, but they ignore another key human asset: their ex-employees.... -
Banning Noncompetes Is Good for Innovation
Global Business Digital ArticleResearch shows why companies should welcome the Federal Trade Commission's proposed ban. -
Do Employees Like What You Have to Offer?
Employee retention Digital ArticleMatt Jastram raised an important question in a post several months ago that I’ve been looking forward to discussing further: “I wonder how to integrate the multiple generations in the workforce with the signature experience of each company? Are companies in an identity crisis trying to strive to make numerous modifications for the up and […] -
Why Do Employees Stay? A Clear Career Path and Good Pay, for Starters
Employee retention ResearchPlus three reasons they quit. -
Showcase Your Company’s Employee Experience
Talent management Digital ArticleRecent posts have discussed the importance of matching what individuals really enjoy about work with the experience a company can realistically provide — and the role that signature experiences can play in communicating those connections. Here are a few examples of signature experiences that can signal people who prefer each type of Lure that an […] -
Coach Who Got Poached (Commentary for HBR Case Study)
Organizational Development Magazine ArticleJared Gordan, the president of the Industrial Products Division for Compunext, is a first-rate manager. In just three years, he's turned around a flagging... -
The High Cost of Neglecting Low-Wage Workers
Business management SpotlightSix mistakes that companies make—and how they can do better -
Maternity Leave Isn't Enough to Retain New Moms
Leadership & Managing People Digital ArticlePaid time off is just a start. -
Why Companies Overlook Great Internal Candidates
Employee retention Digital ArticleNot everyone wants to be a job hopper. -
Your Employees Stepped Up in a Crisis. What Happens When It's Over?
Leadership & Managing People Digital ArticleDon't just go back to the old command-and-control approach. -
Radical Change, the Quiet Way
Collaboration and teams Magazine ArticleIf you want to push important cultural changes through your organization without damaging your career, step softly. Try these tempered but surprisingly effective techniques. -
The Obstacles to Creating Good Jobs
Business management SpotlightAnd how courageous leaders are overcoming them -
7 Tips for Managing Freelancers and Independent Contractors
Managing people Best PracticeStart by understanding what they want. -
Research: The Long-Term Costs of Layoffs
Layoffs Digital ArticleA study of 146 companies that conducted layoffs showed that it often takes years — not months — for engagement, morale, and loyalty to rebound. -
Pixar’s Blockbuster Secrets
Disruptive innovation Digital ArticleThe arrival of summer means trips to the beach, fireworks and parades–and another boffo performance by the creative geniuses at Pixar. The studio’s just-released summer movie, Wall-E, has generated rapturous reviews, record-setting ticket sales, and loads of cultural commentary. More than anything, though, Wall-E has generated amazement from Hollywood observers at Pixar’s capacity to generate […] -
Why Reverse Mentoring Works and How to Do It Right
Leadership & Managing People Digital ArticleIt's much more than teaching executives social media.
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HBR Guide to Being a Great Boss
21.95View Details Are you a good boss--or a great one? Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees... -
HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)
24.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
Wood Structures, Inc.
Organizational Development Case Study11.95View Details Ostensibly a case about employee turnover in a small construction component company, Wood Structures, Inc. is actually a snapshot of the whole company.... -
Barbara Norris: Leading Change in the General Surgery Unit
Leadership & Managing People Case Study11.95View Details Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts... -
Bringing God into the Business: The Impact on Human Resource Management Practices and Employee Turnover at L&R Pallet
Organizational Development Case Study11.95View Details Despite L&R Pallet having become the largest pallet manufacturer in the Rocky Mountain region, it was facing dire staffing and financial difficulties... -
Cyrus: Turning a Traditional Business Model On Its Head (A)
Management Case Study11.95View Details The loss of the lease at their Michelin-starred Cyrus 1.0 in Sonoma County, California gives the partners an opportunity to shut down and rework a "broken"... -
Arck Systems (B)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Arck Systems (E)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
HBR's 10 Must Reads for CEOs (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details As CEO, you set the vision, the strategy, and the tone of your organization. You establish priorities, anticipate and address challenges, champion and... -
Candor at Clever
Leadership & Managing People Case Study11.95View Details Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share (Exhibit 1-2) and headcount (Exhibit 3). As with many high-growth... -
The Future of Org1: In Invitae or Out?
Management Case Study11.95View Details This case centers on technologist and founder Alex Furman of the genetics testing company Invitae. At Invitae, Furman reimagined his human resources (HR)... -
Staffing in Professional Service Firms
Organizational Development Case Study11.95View Details This case discusses the problem of balancing demand and supply of professionals over time using a fictional scenario. -
Rhino Foods' People-Profit Dilemma: Inclusive Workforce Challenges and Opportunities
Management Case Study11.95View Details Second Place Winner; 2023 DEI Global Case Writing Competition Rhino Foods is a U.S.-based Benefit Corporation (B Corp) owned and operated by the Castle... -
Whole Foods Market, Inc.
Strategy & Execution Case Study11.95View Details Can a short-sleeved, sandal-wearing, college dropout create a company manifesting love, joy, and happiness? Chainsaw John Mackey did. This CEO took a... -
The Quest forGender Pay Equity at Elemental Systems
Management Case Study11.95View Details However, this observation is inconsistent with employee observations shared with Perez. Students must, therefore, adjust the pay gap estimates to reconcile... -
Talent on Demand: Managing Talent in an Age of Uncertainty
40.00View Details Executives everywhere acknowledge that finding, retaining, and growing talent counts among their toughest business challenges. Yet to address this concern,... -
Sales Force Training at Arrow Electronics (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. A rewritten version of an earlier supplement. -
Retaining Employees
15.00View Details What can you, as a manager, do to attract top talent and keep your company's high-performing employees? In Retaining Employees, you'll learn ways to stay... -
Pravost Consulting Services
Organizational Development Case Study11.95View Details Pravost Consulting Services considers a division manager's response to the stringent demands of his boss who lambasts him for the division's weak performance.... -
Rob Parson at Morgan Stanley (C) (Abridged)
Organizational Development Case Study5.00View Details A year after Rob Parson's manager decided to postpone Parson's promotion, Parson's new manager Gary Stuart faces the decision of promotion again. Stuart...
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How One Fast-Food Chain Keeps Its Turnover Rates Absurdly Low
Leadership & Managing People Digital ArticleHire for attitude, and train (a lot) for skill. -
What Great Sponsors Do Differently
Leadership & Managing People Digital ArticleThey leverage a vibrant mix of connection and action to advance high performers into leadership. -
You Need a Skills-Based Approach to Hiring and Developing Talent
Leadership & Managing People Digital ArticleThree strategies for managers. -
HBR Guide to Being a Great Boss
21.95View Details Are you a good boss--or a great one? Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees... -
How to Interview and Assess a Serial Job Hopper
Leadership & Managing People Digital ArticleStart with her oldest position and work your way up. -
Cultivating Ex-Employees
Organizational Development Magazine ArticleMost businesses shower attention and rewards on potential recruits and current employees, but they ignore another key human asset: their ex-employees.... -
HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)
24.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
Banning Noncompetes Is Good for Innovation
Global Business Digital ArticleResearch shows why companies should welcome the Federal Trade Commission's proposed ban. -
Do Employees Like What You Have to Offer?
Employee retention Digital ArticleMatt Jastram raised an important question in a post several months ago that I’ve been looking forward to discussing further: “I wonder how to integrate the multiple generations in the workforce with the signature experience of each company? Are companies in an identity crisis trying to strive to make numerous modifications for the up and […] -
Wood Structures, Inc.
Organizational Development Case Study11.95View Details Ostensibly a case about employee turnover in a small construction component company, Wood Structures, Inc. is actually a snapshot of the whole company....