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To Avoid DEI Backlash, Focus on Changing Systems — Not People
Diversity and inclusion HBR BestsellerFive strategies to get buy-in from DEI skeptics and supporters alike. -
The Founders of Bitty & Beau's Coffee on Building a Business Around Employees with Disabilities
Organizational Development Magazine ArticleAs the parents of two children with Down syndrome, the authors learned that 80% of people with disabilities in the United States are unemployed. They... -
How Organizations Can Support Employees with Chronic Health Conditions
Organizational Development Digital Article60% of U.S. adults have at least one chronic health condition - and that doesn't include Covid-19 long-haulers. -
When Your Employee Discloses a Mental Health Condition
Communication Digital ArticleBest practices for navigating the conversation. -
How to Make Workplaces More Inclusive For People with Invisible Disabilities
Disabilities Digital ArticleNew managers can create safe spaces for their teams. -
Working with Chronic Illness
Management Digital ArticleNearly eighteen million U.S. adults have long Covid, a multisystem illness that sometimes appears after a bout of Covid-19. Many more have other complex... -
What Trump’s Second Term Could Mean for DEI
Interseccionalidade Digital ArticleThree models for continuing DEI efforts in an increasingly hostile climate. -
How to Make Job Interviews More Accessible
Hiring and recruitment Best PracticeDesigning an inclusive interview process for disabled people and people with different learning styles both widens the talent pool and creates a more equitable workplace. -
When Someone on Your Team Has Chronic Pain
Disabilities Digital ArticleUp to 40% of Americans experience chronic pain — and that number will continue to increase. -
Companies Need to Do More for Employees and Customers with Disabilities
Innovation & Leadership Digital ArticleAccessibility makes products better for everyone. -
How to Improve the Hiring Process for Disabled Candidates
Disabilities Digital ArticleIt takes more than lip service to convince disabled job applicants to apply to your company. These research-backed practices can demonstrate that you’re a truly equitable employer. -
Are Your Diversity Efforts Othering Underrepresented Groups?
Organizational Development Digital ArticleThe way you talk about inclusion could end up excluding people. -
Why You Need to Stop Using These Words and Phrases
Disabilities Digital ArticlePeople use harmful ableist language every day without realizing the damage they’re doing. -
Disability as a Source of Competitive Advantage
Organizational Development Magazine ArticleMany companies realize the value of diversity, equity, and inclusion. But most focus on gender and ethnicity, paying less attention to people with disabilities.... -
3 Strategies for Developing More-Accessible Software
Disabilities Digital ArticleDevelopers must avoid falling back on outdated guidelines and keep up with the shifting threshold for accessibility. -
How Companies Can Use AI to Better Serve Deaf and Hard-of-Hearing Customers
Diversity and inclusion Digital ArticleBrands racing to embrace customer service chatbots risk neglecting disabled communities. -
Long Covid at Work: A Manager's Guide
Organizational Development Big IdeaNearly 18 million U.S. adults have long Covid, a multisystem illness that sometimes appears after a bout of Covid-19. Its wide range of symptoms vary... -
The Case for Improving Work for People with Disabilities Goes Way Beyond Compliance
Organizational Development Digital ArticleIt will make your company fairer and more innovative. -
Designing Generative AI to Work for People with Disabilities
Technology & Operations Digital ArticleAn estimated 386 million working age people have some kind of disability. These six features will ensure your tools are as accessible as possible. -
Survey: How People Experience Chronic Illness at Work
Diversity and inclusion Big IdeaAnd what their employers are — and aren’t — doing to support them.
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Tommy Hilfiger Adaptive: Fashion for All
Sales & Marketing Case Study11.95View Details In Fall 2017, Tommy Hilfiger launched Tommy Hilfiger Adaptive, a line of adaptive and inclusive fashion apparel intended to make dressing easier. Now,... -
OrthoChoice: Bundled Payments in the County of Stockholm (A)
Strategy & Execution Case Study11.95View Details It was the waiting that drew the attention of the Stockholm County Council. In 2008, patients seeking a hip or knee replacement in Stockholm County faced... -
Allegis India - Enabling & Promoting Disability Inclusion
Management Case Study11.95View Details Allegis Services (India) Pvt. Ltd., the Indian arm of the Allegis Group, a leading talent staffing and recruitment services firm, had become the best-practice... -
Perks or Rights? Accommodating Neurodiversity in the Unionized Workplace
Management Case Study11.95View Details Second Place Winner; 2022 DEI Global Case Writing Competition. This case features a high-performing employee, Fatima Hassan, with an invisible disability... -
Canyou Group: Creating a Sustainable Social Enterprise
Innovation & Entrepreneurship Case Study11.95View Details This case traces the development of Canyou Group over 22 years, starting from its origins as a small computer interest club in 1997 to an organization... -
Building a Positive Future for Children with Disabilities through Strategic Partnerships
Strategy & Execution Case Study11.95View Details The Executive Director (ED) of a not-for-profit that provided family-centered services to children with disabilities was concerned about the organization's... -
DEI at Dynamo Relations: The Challenges of Remaining an Inclusive Company
Management Case Study11.95View Details Honorable Mention; 2022 DEI Global Case Writing Competition. It is March 2022, and Imani Furaha, founder and CEO of Dynamo Relations, is at a key point... -
Qinheyuan: Redefining Elderly Care
Management Case Study11.95View Details This case describes how Qinheyuan Group Co., Ltd. (hereinafter "Qinheyuan") created shared value by solving pain points associated with traditional elderly... -
Shifting the Diversity Climate: The Sodexo Solution
Organizational Development Case Study11.95View Details This case profiles the evolution of Sodexo's diversity initiative. Diversity became a key priority for Sodexo, North America in 2001 after a class-action... -
Nadine Vogel: Transforming the Marketplace, Workplace, and Workforce for People with Disabilities
Organizational Development Case Study11.95View Details In 2019, Nadine Vogel, founder and CEO of Springboard Consulting, a firm that worked with Fortune 500 companies on issues related to disability and their... -
Jai Vakeel Foundation: Addressing Disability
Sales & Marketing Case Study11.95View Details Jai Vakeel, a nonprofit organization in India, serves individuals with Intellectual Disability (IQ below 70). The organization was founded by the parents... -
SAP SE: Autism at Work
Leadership & Managing People Case Study11.95View Details This case describes SAP's "Autism at Work" program, which integrates people with autism into the company's workforce. The company has a stated objective... -
Dialogue in the Dark (DiD) China: Managing Diversity through Lessons in the Dark
Management Case Study11.95View Details This case is designed to help students understand how to manage diverse employees with unique strengths and weaknesses. It features the Dialogue in the... -
Does the U.S. Hospitality Market Offer Fertile Soil for Lemon Tree Hotels' Inclusive Business Model?
Strategy & Execution Case Study11.95View Details This case focuses on Lemon Tree Hotels, a leading Indian hotel company that employs large numbers of people with disabilities and other socially marginalized... -
'Ummeed': Building Hope for Children with Developmental Disabilities in India
Leadership & Managing People Case Study11.95View Details After studying medicine and specialising in paediatrics in India, Dr Vibha Krishnamurthy, the founder and Medical Director of Ummeed, underwent further... -
Fundacion Idel: Building Dignity for Argentinians with Disabilities
Innovation & Entrepreneurship Case Study11.95View Details Fundacion Inclusion y Desarrollo Laboral (IDEL) was a not-for-profit organization in Buenos Aires, Argentina, whose mission was to enhance the dignity...
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To Avoid DEI Backlash, Focus on Changing Systems — Not People
Diversity and inclusion HBR BestsellerFive strategies to get buy-in from DEI skeptics and supporters alike. -
The Founders of Bitty & Beau's Coffee on Building a Business Around Employees with Disabilities
Organizational Development Magazine ArticleAs the parents of two children with Down syndrome, the authors learned that 80% of people with disabilities in the United States are unemployed. They... -
How Organizations Can Support Employees with Chronic Health Conditions
Organizational Development Digital Article60% of U.S. adults have at least one chronic health condition - and that doesn't include Covid-19 long-haulers. -
When Your Employee Discloses a Mental Health Condition
Communication Digital ArticleBest practices for navigating the conversation. -
How to Make Workplaces More Inclusive For People with Invisible Disabilities
Disabilities Digital ArticleNew managers can create safe spaces for their teams. -
Working with Chronic Illness
Management Digital ArticleNearly eighteen million U.S. adults have long Covid, a multisystem illness that sometimes appears after a bout of Covid-19. Many more have other complex... -
What Trump’s Second Term Could Mean for DEI
Interseccionalidade Digital ArticleThree models for continuing DEI efforts in an increasingly hostile climate. -
Applying Blue Ocean Strategy to Hire and Assimilate Workers with Disabilities Into Distribution Centers
Organizational Development Digital ArticleAs consumers increasingly choose to make their purchases from the comfort of their own homes rather than to visit brick-and-mortar stores, the need for... -
How to Make Job Interviews More Accessible
Hiring and recruitment Best PracticeDesigning an inclusive interview process for disabled people and people with different learning styles both widens the talent pool and creates a more equitable workplace. -
When Someone on Your Team Has Chronic Pain
Disabilities Digital ArticleUp to 40% of Americans experience chronic pain — and that number will continue to increase.