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Evidence-Based Advice
Technology & Operations Digital ArticleYou may have heard of "evidence-based medicine," the notion that medical decisions should be based on clinical research and evidence. What scares me about... -
In Praise of Uncertainty
Technology & Operations Magazine ArticleThe tech industry has a really good grasp of what works and how its products will be used--and that's killing innovation, says the Berkman Center's Jonathan... -
Will She Fit In? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleSusan Carter, a partner at a prestigious strategy consulting firm, is caught in a dilemma she never expected: her firm's most important client has made... -
Why Managers and HR Don't Get Along
Organizational Development Digital ArticleAnd what both can do to fix it. -
IT Has Finally Cracked the C-Suite
Technology & Operations Digital ArticleIntroducing the Chief Business Technology Officer. -
Does It Pay to Hire Consultants? Evidence from the Bordeaux Wine Industry
Strategy & Execution Digital ArticleUncorking superior performance. -
Preparing for a Pandemic
Leadership & Managing People Magazine ArticleThis month, all of Harvard Business Review's Forethought contributions address avian influenza, its potential to become a pandemic, and the red flags... -
What Makes People Follow Reluctant Leaders
Leadership & Managing People Digital ArticleA new study finds three traits that help people rise to the top. -
Consulting on the Cusp of Disruption
Strategy & Execution Magazine ArticleConsulting's fundamental business model has not changed in more than 100 years: Very smart outsiders go into organizations for a finite period of time... -
When Consultants and Clients Clash (Commentary for HBR Case Study)
Leadership & Managing People Magazine ArticleThis fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria... -
How Executive Recruiters Maintain Secrecy
Leadership & Managing People Digital ArticleWhen someone's about to lose their job, discretion is a must. -
The Future Economy Project: Q&A with Dominic Barton
Organizational Development Digital ArticleFuture Economy Sustainability is a Change Management Program Dominic Barton is the global managing partner of McKinsey. McKinsey's Sustainability and... -
How Consultants Project Expertise and Learn at the Same Time
Strategy & Execution Digital ArticleThey actively embrace impostor syndrome. -
Just Trying to Help (HBR Case Study and Commentary)
Organizational Development Magazine ArticleEvery year, at the annual summit of Ralston Crane's marketing group, Chief Marketing Officer Ruth McViney homes in on an important organizational objective.... -
Confessions of a Trusted Counselor
Leadership & Managing People Magazine ArticleAdvising CEOs sounds like a dream job, but doing so can be perplexing and perilous. At times, the questions you must ask yourself--about your own motivations... -
Start Networking with People Outside Your Industry
Leadership & Managing People Digital ArticleHow to expand your professional circle. -
Changing the Mind of the Corporation
Organizational Development Magazine ArticleBig companies in crisis get there by doing the things that once made them big. The experience of troubled companies is a syndrome with four stages. First... -
Traveling for Work? You're a Prime Target for Hackers
Technology & Operations Digital ArticleThe rapid ascent of spymail. -
Why Good Accountants Do Bad Audits (HBR OnPoint Enhanced Edition)
Finance & Accounting Magazine ArticleOn July 30, President Bush signed into law the Sarbanes-Oxley Act addressing corporate accountability. A response to recent financial scandals, the law... -
Making Yourself Indispensable
Leadership & Managing People Magazine ArticlePeter Drucker and other leadership thinkers have long argued that leaders should focus on strengthening their strengths. How should they do that? Improving...
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Ford vs. GM: The Evolution of Mass Production (B)
Technology & Operations Case Study5.00View Details This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth... -
Interactive Minds (A)
Innovation & Entrepreneurship Case Study11.95View Details The efforts of two recent Harvard Business School graduates to start a venture capital/consulting firm focused on opportunities related to the Internet... -
Cultivating Capabilities to Innovate: Booz.Allen & Hamilton
Technology & Operations Case Study11.95View Details Describes the efforts of the president of Booz.Allen, a major consulting firm, to understand and improve the way that products, services, and processes... -
The Leadership of Millennials at Microsoft (B): The Conversation With Rocio
Leadership & Managing People Case Study5.00View Details Supplement to case IES691. Through a simulated conversation among four participants in the MACH program, issues covered include the hiring process, the... -
Note on Staffing in Professional Service Firms
Organizational Development Case Study8.95View Details This case discusses the problem of balancing demand and supply of professionals within a professional services firm (PSF). It emphasizes how human resources... -
Absolute Sensors
Innovation & Entrepreneurship Case Study11.95View Details Absolute Sensors is a new spin-off from a scientific consulting firm. Collins and his team must address issues such as: what market(s) to target, how... -
The Gift Card Swap: Speak Up or Let It Lie?
Management Case Study11.95View Details In this short vignette on ethics in consulting, Brenda Thompson, a new Associate at a prestigious consulting firm, learns that a fellow Associate is using... -
Orit Gadiesh: Pride at Bain & Co. (A)
Leadership & Managing People Case Study11.95View Details Describes the events surrounding Bain & Co.'s financial and organizational struggles between 1988 and 1991. Focuses on the role of Orit Gadiesh, then... -
Vandelay Industries, Inc.
Technology & Operations Case Study11.95View Details An ICS consultant considers issues at the start of a full-scale implementation of SAP software for a large client. The enterprise resource planning (ERP)... -
AmorePacific: From Local to Global Beauty
Strategy & Execution Case Study11.95View Details Suh Kyung-Bae, the President and CEO of AmorePacific, a South Korean cosmetics company, was an ardent globalizer. In its home market, AmorePacific had... -
Saga of Prince Jefri and KPMG (A): Mystery of the Missing Billions
Leadership & Managing People Case Study11.95View Details Accounting and law firms around the globe are following with great interest the progress through British courts of a lawsuit. Those familiar with the... -
Cabot Corporation: The Fuel Cell Decision (B)
Strategy & Execution Case Study5.00View Details Supplement for case 613066 -
Monitor's Opportunity in India (B): Grail Research
Strategy & Execution Case Study5.00View Details Supplements "Monitor's Opportunities in India (A)" [708-482]. -
Secom: Managing Information Security in a Risky World
Technology & Operations Case Study11.95View Details Examines the type of security that is appropriate for an Internet company to have on its site. Focuses on a 20-person electronic e-commerce company trying... -
HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege
Leadership & Managing People Case Study11.95View Details ScaleneWorks People Solutions LLP (ScaleneWorks), is a Bangalore-based talent management company, which commenced its operations in the summer of 2010... -
VMware and the Public Cloud
Strategy & Execution Case Study11.95View Details In 2015, VMware, a pioneer in server and network virtualization and a member of parent company EMC's "federation" of companies, had set its sights on... -
A&D High Tech (A): Managing Projects for Success
Strategy & Execution Case Study11.95View Details The case is based on a real $25 million project at a major U.S.-based computer manufacturer. For confidentiality reasons the company has been disguised... -
Deloitte & Touche Consulting Group
Technology & Operations Case Study11.95View Details Examines two dilemmas often faced by an operations consultant. First, the dual responsibility to both client and consulting firm. Second, the management... -
Lockheed Martin and Leidos Holdings: A Reverse Morris What?
Finance & Accounting Case Study11.95View Details This case is from the point of view of Peter Clarke, Vice President of Mergers and Acquisitions for Lockheed Martin's Information Systems and Global solutions...
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Ford vs. GM: The Evolution of Mass Production (B)
Technology & Operations Case Study5.00View Details This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth... -
Interactive Minds (A)
Innovation & Entrepreneurship Case Study11.95View Details The efforts of two recent Harvard Business School graduates to start a venture capital/consulting firm focused on opportunities related to the Internet... -
Cultivating Capabilities to Innovate: Booz.Allen & Hamilton
Technology & Operations Case Study11.95View Details Describes the efforts of the president of Booz.Allen, a major consulting firm, to understand and improve the way that products, services, and processes... -
The Leadership of Millennials at Microsoft (B): The Conversation With Rocio
Leadership & Managing People Case Study5.00View Details Supplement to case IES691. Through a simulated conversation among four participants in the MACH program, issues covered include the hiring process, the... -
Note on Staffing in Professional Service Firms
Organizational Development Case Study8.95View Details This case discusses the problem of balancing demand and supply of professionals within a professional services firm (PSF). It emphasizes how human resources... -
Absolute Sensors
Innovation & Entrepreneurship Case Study11.95View Details Absolute Sensors is a new spin-off from a scientific consulting firm. Collins and his team must address issues such as: what market(s) to target, how... -
The Gift Card Swap: Speak Up or Let It Lie?
Management Case Study11.95View Details In this short vignette on ethics in consulting, Brenda Thompson, a new Associate at a prestigious consulting firm, learns that a fellow Associate is using... -
Orit Gadiesh: Pride at Bain & Co. (A)
Leadership & Managing People Case Study11.95View Details Describes the events surrounding Bain & Co.'s financial and organizational struggles between 1988 and 1991. Focuses on the role of Orit Gadiesh, then... -
Vandelay Industries, Inc.
Technology & Operations Case Study11.95View Details An ICS consultant considers issues at the start of a full-scale implementation of SAP software for a large client. The enterprise resource planning (ERP)... -
AmorePacific: From Local to Global Beauty
Strategy & Execution Case Study11.95View Details Suh Kyung-Bae, the President and CEO of AmorePacific, a South Korean cosmetics company, was an ardent globalizer. In its home market, AmorePacific had...