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How to Pump Yourself Up Before a Presentation (or Calm Yourself Down)
Communication Digital ArticleFour pre-talk rituals to try. -
How to Tell Your Colleague You Dropped the Ball
Communication Digital ArticleDon't make excuses. -
Interview Techniques That Get Beyond Canned Responses
Organizational Development Digital ArticleChange your tactics on the fly. -
Meetings Need a Shot Clock
Leadership & Managing People Digital ArticleLiterally, use a timer. -
When Being Positive Is Positively Meaningless
Business communication Digital ArticleAs a teacher, I know how vital positive feedback is for keeping students motivated, productive, and satisfied. And I have seen, both in the classroom and in offices where I’ve worked, that particular ways of being positive tend to yield the best results (see my post “The Art of Giving Praise“). But I have to […] -
Talk About Brand Strategy
Business communication Magazine ArticleA distinctive brand is good for business, of course. But you’d be surprised how important it is to a firm’s overall performance. We studied how customer perceptions of brand differentiation related to stock price over the course of 11 years in 275 “monobrand” companies such as AT&T, Krispy Kreme Doughnuts, and Reebok. (Customer brand-perceptions data […] -
Nervous About Public Speaking? Here's How to Use Notes Like a Pro.
Communication Digital ArticleEven seasoned presenters worry about their minds going blank. -
How to Have Those Difficult Return-to-Office Conversations
Business communication Digital ArticleThese three tips can alleviate awkwardness and anxiety. -
Sometimes Negative Feedback is Best
Business communication Digital ArticlePositive feedback is better for novices. Negative, for experts. -
Do People Really Want You to Be Honest?
Leadership & Managing People Digital ArticleMy wife Eleanor and I were walking up a mountain road, enjoying a rare moment of being alone together. As we rounded a bend, we saw a friend, Nancy,*... -
Make Every Meeting Matter
Business communication Digital Articleby Tom Krattenmaker -
What Will You Pledge to Your Team?
Leadership Digital ArticleI was reminded last week of a simple but important truth: if you want to manage people effectively, ask them what they need from you in order to succeed. The realisation came as I was coaching a executive who had been finding it very difficult to manage the disparate people in her team. Some were […] -
Survey: What Makes You Accept or Reject a Pitch?
Presentation skills Digital ArticleYour answers will help inform a better approach. -
Life's Work: Norman Foster
Leadership & Managing People Magazine ArticleOne of the world's most celebrated architects talks about inspiration, teamwork, and the importance of good workplace design. -
The 20 Most Common Things That Come Up During Reference Checks
Communication Digital ArticleBased on data from 3.2 million job candidates. -
Taking the Stress Out of Stressful Conversations
Business communication Magazine ArticleWe all get caught in conversations fraught with emotion. Usually, these interactions end badly—but they don’t have to, thanks to a handful of techniques you can apply unilaterally. -
5 Tips for Writing Meaningful Thank-You Notes
Communication Digital ArticleShowing gratitude can help build a work culture where people feel valued and respected. -
Tactics for Asking Good Follow-Up Questions
Communication Digital ArticleHow to really get a read on someone. -
How Leaderless Groups End Up with Leaders
Leadership & Managing People Digital ArticleNeuroscience shows that some people create a kind of mind-meld. -
Cancelling One-on-One Meetings Destroys Your Productivity
Time management Digital ArticleRegular check-ins save time in the long run.
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Intel Asia-Pacific: The Catch & Win Campaign
Leadership & Managing People Case Study11.95View Details The head of Data Marketing Analytics and Mobile for Intel Asia-Pacific was reviewing the proposed media plan for the Catch & Win 2.0 campaign. The media... -
HBR Guide to Being a Great Boss
21.95View Details Are you a good boss--or a great one? Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees... -
HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)
24.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
Big Boom Beverages: Fight or Flight?
Innovation & Entrepreneurship Case Study8.95View Details Four college friends market a beverage that combines ingredients like those in a drink they consumed in college bars. It includes a caffeinated energy... -
Crossing the Line: Don Imus and the Rutgers Women's Basketball Team
Leadership & Managing People Case Study11.95View Details On April 4, 2007, talk show host Don Imus, while chatting with his sidekicks on his morning radio program, referred to the Rutgers women's basketball... -
PrimeGeo (C): Buying Shares from an Angry Partner - Confidential Instructions for Ann and John (PrimeGeo partners)
Strategy & Execution Case Study8.95View Details Seven years ago, two of the three partners of a company worked in tandem to remove the other partner through legal trickery. Now, if they are to save... -
Hamilton Won More Than Twitter
Sales & Marketing Case Study11.95View Details The case is set in summer 2016, centered on the writer and performing star, Lin-Manuel Miranda, whose Broadway show Hamilton had grossed almost $75 million... -
The Empowerment Plan (C): Generating Persuasive Communications to Raise Funds in a Nonprofit Startup Organization
Communication Case Study5.00View Details This case is part of a series of four integrated cases about The Empowerment Plan (TEP), a Detroit-based nonprofit that worked to break the cycle of homelessness... -
Shri Ram Temple: A Fintech Solution for Large Scale Project
Management Case Study11.95View Details This case focuses on the challenges faced by the Shri Ram Janma Bhoomi Teerth Kshetra (SRJBTK) in managing the fund collection drive project for the construction... -
Adelphia Communications Corp.
Finance & Accounting Case Study11.95View Details A bank officer must make a loan application decision for a large but financially troubled cable broadcaster. -
HBR's 10 Must Reads on Leadership 2-Volume Collection
45.00View Details If you read nothing else on leadership, read these definitive articles from Harvard Business Review. Leadership skills are not innate--they can be acquired... -
The Turnaround Artist: Craig Coy Tackles Political Influence at Massport
Global Business Case Study11.95View Details Craig Coy, a business executive, retired Coast Guard officer, and former White House security adviser, was named executive director of the Massachusetts... -
Nokia India: Battery Recall Logistics
Global Business Case Study11.95View Details The case provides an opportunity for students to develop practical knowledge of the role of operations management in a product recall situation, particularly... -
Samsung: Family Assets and Roadblocks (B) - Heart Attack Puts Succession Planning at Risk
Leadership & Managing People Case Study5.00View Details This three-part case covers the history of Samsung from its origins as a small trucking company to one of Korea's largest conglomerates. Part A, "Drivers... -
ING Direct Canada: Are You Suffering?
Leadership & Managing People Case Study11.95View Details In a testament to the power of social media and the effect it can have on a business, the chief executive officer of a bank adopts the habit of taking... -
Donatella, LLC
Leadership & Managing People Case Study11.95View Details Donatella, LLC will be losing a key board member in about two years, and the current board members must work to find a new member to replace him with... -
Chip and Joanna Gaines' Magnolia Network
Leadership & Managing People Case Study11.95View Details Chip and Joanna Gaines, who have shot to fame as stars of the hit television show Fixer Upper, are preparing to launch their own television network. It... -
Museum of Fine Arts Boston
Sales & Marketing Case Study11.95View Details One of Boston's main cultural attractions, the Museum of Fine Arts (MFA), has experienced a steady decline of its core audience over the last decade.... -
Hongxin Entrepreneur Incubator: Expanding the Cloud
Strategy & Execution Case Study11.95View Details The Hongxin Entrepreneur Incubator, located in Xiamen, Fujian Province, China, has experienced tremendous growth between 2001 and 2013. Its founder and... -
Business Processes & Operations
Communication Case Study8.95View Details This technical note defines and provides example calculations for certain process analysis concepts-capacity, bottleneck, cycle time, throughput time,...
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How to Pump Yourself Up Before a Presentation (or Calm Yourself Down)
Communication Digital ArticleFour pre-talk rituals to try. -
How to Tell Your Colleague You Dropped the Ball
Communication Digital ArticleDon't make excuses. -
Intel Asia-Pacific: The Catch & Win Campaign
Leadership & Managing People Case Study11.95View Details The head of Data Marketing Analytics and Mobile for Intel Asia-Pacific was reviewing the proposed media plan for the Catch & Win 2.0 campaign. The media... -
HBR Guide to Being a Great Boss
21.95View Details Are you a good boss--or a great one? Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees... -
Interview Techniques That Get Beyond Canned Responses
Organizational Development Digital ArticleChange your tactics on the fly. -
Meetings Need a Shot Clock
Leadership & Managing People Digital ArticleLiterally, use a timer. -
Writing Well When Time Is Tight
Communication Other Article4.50View Details Putting together a clear, compelling presentation of your ideas is easier than it might seem, even if you're no wordsmith and you're facing down an imminent... -
HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)
24.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
When Being Positive Is Positively Meaningless
Business communication Digital ArticleAs a teacher, I know how vital positive feedback is for keeping students motivated, productive, and satisfied. And I have seen, both in the classroom and in offices where I’ve worked, that particular ways of being positive tend to yield the best results (see my post “The Art of Giving Praise“). But I have to […] -
Big Boom Beverages: Fight or Flight?
Innovation & Entrepreneurship Case Study8.95View Details Four college friends market a beverage that combines ingredients like those in a drink they consumed in college bars. It includes a caffeinated energy...
