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Summary.
Thank-you notes are a powerful professional tool for leaders. The author — a senior communications professional at Pfizer — shares her experiences learning about the power of thank-you notes from her high-powered mentor and seeing how it benefitted their business, professional relationships, and personal well-being. She also posits five principles of thank-you note-writing: Take time to reflect; thank those who are often forgotten; be specific; make it matter; and it’s never too late.When I received a new bicycle from my grandparents as a kid, my mother wouldn’t let me out of the house to take it for a spin before I sat down and wrote them a thank-you note. I remember grumbling over this at the time, but thank-you notes have since become a passion of mine.